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1.6 61 Reviews

Tmart.com Complaints Summary

10 Resolved
51 Unresolved
Our verdict: With Tmart.com's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Tmart.com reviews & complaints 61

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Newest Tmart.com reviews & complaints

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J
2:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tmart.com TMART IS A FRAUS

Stay away from Tmart.com, they don't deliver, they take your money and in some reviews I read that TMART uses your credit card information to defraud you. I was lucky and I used PAYPAL payment. I WILL NEVER USE TMART.COM. and I sure do not recommend it and certainly DON'T expect a refund from TMART
please read the reviews on : /link removed/
and http://www.getpayback.com/online-stores/tmart-com/#comment-67443

Read full review of Tmart.com and 4 comments
Update by Jeffred
May 16, 2012 10:08 am EDT

It seems we all have to complain here to get Tmart to respond to our complaints
I did email you several times to customercare@Tmart.com . and i got no reply from you
you are not a legitimate company, go to hell.
liars, fraud, You trick people and you take their money and you use your customers credit card imformation for your own use and you do not deliver
All the good feedbacks must be written by you and your employees.

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4 comments
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dogboy323
, US
Nov 09, 2019 7:50 am EST

The item came in pieces. Screws removed from the insides. The case was in two parts, the box was damaged and it was shipped in a USPS plastic container. Did their only contact method (company email from their website) and haven't received a reply after a week. Bad customer service and very poor quality items.

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Sergey Ryzhykh
, US
Jul 14, 2019 12:19 pm EDT

Order No: 190621RP6CB6 Order Status: Held, 33MHz Wireless Auto Remote Control Duplicator Key ships in 3-7 days, order Date: [protected]:00:10, 2019-07-08 you not ships me my order what happen?

Tmart
Tmart
Buford, US
May 16, 2012 12:41 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi Jeffred,
Could you please tell me your e-mail address or you can tell me the Ticket ID you opened .I can searched it for you .
We have replied all of the e-mail on our system every day .Can you tell me when do you send the email to us .You can offer us the email address, we can help you to check the record for you .
Thanks .

Tmart
Tmart
Buford, US
May 15, 2012 11:55 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi
This is greetings from Tmart.com customer service .
As a company, Tmart have shipped out all of the items to the customers .For your order, I can't found your order details.
Could you pltase tell me your order number ? So that I can handle it for you as soon as possible .
You also can contact us at customercare@Tmart.com .
Thanks .
Tmart.com

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Tmart.com contacts

Phone number

+852 8197 7220

Website

www.tmart.com

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