Menu
Great Fun Customer Service Phone, Email, Contacts

Great Fun
reviews & complaints

www.greatfunsite.com
www.greatfunsite.com

Learn how the rating is calculated

3.1 397 Reviews

Great Fun Complaints Summary

212 Resolved
185 Unresolved
Our verdict: While Great Fun has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
Verified
The authenticity of the customer service contact information for Great Fun has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Great Fun. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Great Fun reviews & complaints 397

Sort by:

Newest Great Fun reviews & complaints

ComplaintsBoard
A
9:20 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Great Fun unauthorized charge

I logged into my online banking tonight and saw a charge from TLG*GREATFN8 for $14.99. I didn't recognize this charge so googled the name and found numerous complaints. I've since transferred all funds out of that account until I can talk to the bank.

Read full review of Great Fun and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
G
G
Ghogha
New York, US
Mar 05, 2010 8:48 am EST

I hate these people who keep on trying so hard to steal our money, aren't taxes and the expensive life needs + the crisis enough to add up some weird company trying to steal our money.
Please pay attention to your bank statements and online statements and don't make it easy for them to steal your money eventhough you're super busy.
Also call you bank asap so they can file a claim and the more claims filed the harderit will be on these people to steal us. Besides, we pay tons of fees to our banks so it's OK if we make them work some.

ComplaintsBoard
T
1:06 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Great Fun refuse to cancel and stop billing

These people are like a rash that won't go away!

After three separate requests to stop my memberships and stop billing my credit card they continue to bill me. they give me confirmation numbers each time and then the "conveniently" lose the record, so there are no records of my cvalls to cancel.

And citi bank is just as bad - I ask them to stop charging to my account, and they say "sorry, talk to the vendor." and for this I get to pay them interest.

My advice - avoid citi bank and avoid great fun unless you want to be taken for a ride. what they are doing amounts to interstate fraud as they are not in my home state. so if the bill is not cancelled this month, I am reporting them to the state controller, and to the feds.

Read full review of Great Fun
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
L
11:40 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Great Fun charged my account 12.99

TLG CHARGED MY ACCOUNT 12.99 AND I DIDN'T KNOW THEY WERE GOING TO CHARGE ME. I DON'T EVEN KNOW WHEN I JOINED THE DAMN SERVICE. I FLY WITH HOTWIRE AND IT SEEMS THAT IS WHEN THEY STUCK ME WITH THIS HIDDEN CHARGE. MY ACCOUNT DID NOT OVERDRAFT BUT CAME CLOSE. I WANT THIS CANCELLED TODAY! MY CANCELLATION NUMBER IS Z09343303215. I BETTER NOT GET ANOTHER CHARGE, I WILL GET MY MONEY BACK!

Read full review of Great Fun and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
R
R
rbowens
Cincinnati, US
Jan 07, 2010 11:37 am EST

I was a victim in this damn scam too! they charged my account for 12.99 this month (jan) and i just happened to check my other statements and i was charged again for 12.99 in Dec. I don't know how I missed it. I immediately called and demanded to speak with a manager. I ended up speaking with a supervisor named Keyetta. I told her that I have no recollection of this comany and that they are charging my card unauthorized. She said that I was shopping on shop.com in Oct. and that I signed up for savings rebates to put me in this membership. I never gave my card number for this so I have no clue how they even got it unless I purchased something off of shop.com. She said that she will close the membership for a F****n fee of 26$ and some change. My comform # is Z10007400843. I hope to God this is OVER!

ComplaintsBoard
R
9:34 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Great Fun unauthorized charge on my credit card

I got charges to my credit card account each for $11.99 from JUL-DEC2009, all from the TLG company. I called TLG and and speak to a supervisor and said, she can only refund me $47.96 out of $71.94. Not bad I will get some of it but this is a scam. I have no idea not until they told me that purchased an airline ticket from Priceline.

Read full review of Great Fun
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
R
7:34 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Great Fun bogus billed my credit card $149.99

I noticed a charge on my credit card which posted 10/16/2009. I couldn't identify the purchase. I looked up your website and I am quite sure I did NOT order your discount service. I don't know for sure how you got my credit card number, but I remember getting calls at work (sometimes daily) from a company who knew I had a Union Plus credit card and wanted to offer me a special deal of some sort. I believe that company is yours.

I never did order, nor would I ever would order the "discount service" you provide. I regard services like yours as rip-offs. It's possible one of your off-shore phone pests mistakenly recorded my answer as "yes." That would be a generous assumption on my part.

Please reverse this charge against my credit card immediately:

10/16/2009 TLG*GREAT FUN [protected] [protected] CT $149.99

Read full review of Great Fun
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
R
6:10 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Great Fun stole my money

I saw this charge on my BOA credit card on 11/18 and cancelled the card for the second time in 3 months. I did not give my expressed informed consent either time. I routinely charge to netflix, itunes, and virgin mobile and will now stop using all 3. Suspect that TLG*Great Fun stole or bought from one of these. I do not use any travel sites at all. Anybody else notice anything similar ? If anybody has there corporate address for Attorney General complaints, I would be more than grateful. Please send to your AG, the state of the companies AG, and FTC.gov, as

well as responding to your credit card companies written response address. Short of that, all you can do is cancel your card ?

Read full review of Great Fun
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
R
9:03 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Great Fun unauthorized charge

Unauthorized credit card charge on 11/13/09 for $12.99. Also TIG*livewell put through an Unauthorized charge for the same amount on the same day.

Read full review of Great Fun and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
E
E
elizabettys
Chicago, US
Jan 01, 2011 3:34 am EST

Anyone in this situation should call Freed & Weiss to join a building class action against the company behind this scam. (It's pretty easy, just call them and tell them your story).

Trilegiant is the company behind this abuse. They use bogus marketing tactics to get people to unknowingly sign up for memberships and then people are charged every month, again and again.

Call Freed & Weiss! Toll free: 866.799.9610. They need to hear from you so that they can move the class action forward and put a stop to this terrible customer abuse.

Email: info@freedweiss.com
Anyone in this situation should call Freed & Weiss to join a building class action against the company behind this scam. (It's pretty easy, just call them and tell them your story).

Trilegiant is the company behind this abuse. They use bogus marketing tactics to get people to unknowingly sign up for memberships and then people are charged every month, again and again.

(Tactics include pop-up windows during checkout at another site, text messages with fake gift certificates, bogus checks in the mail, and automated recordings when you pay a bill via phone).

Call Freed & Weiss! Toll free: 866.799.9610. They need to hear from you so that they can move the class action forward and put a stop to this terrible customer abuse.

Email: info@freedweiss.com

ComplaintsBoard
A
8:37 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Great Fun unauthorized charges on credit card

11/15/09 My husband just showed me our credit card bill with $11.99 fee for a company TLG GreatFun.
I have never heard of this company or purchased anything from them.. We looked at our old statements and found them on Sept. and Oct bills! I called my Credit Card Company, they told me to cancle the account and get a new card to stop the charges and I am going to dispute the ones already on my card.

How can these people keep doing business scamming people ? There are 27 pages of complaints here on the web. What can we do to stop this?

Be Ware of Scammers TLG Great Fun.

Read full review of Great Fun
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
P
8:22 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Great Fun scam and lies

Like the stories i have read. I to am a victim to this loan company, TLG loans.. I applyed for a loan on line to clear my debts and have a fresh start. This company got in touch with me and said they could help. They said I have been approved which I was happy about. They took my bank details to verify who i was and sent me a form to return and sign. There was no mention of any charges and to my disgust they took out 199 pounds which they said was an arrangment fee. They took this out before i received the letter which stated they require an up front payment. I called them and challenged them about this but they said they couldnt refund the money. I mean come on would anyone pay £200 for something they might not get. I wouldnt! Thats why they took it anyway. Now their number has been 'dis-conected' funny that.. i want and will get my money back. someone help me!

Read full review of Great Fun
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
J
11:56 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Great Fun membership cancellation

Hello, I am trying to contact greatfun to cancel my subscription? I received an address to cancel and I am sending a letter in the morning. My only option at this time is to have my Bank stop the automatic withdraw from my bank acct.
I would think i could stop it on line, but I don't find any options to do so.
I keep getting letters with a check stating I can cash it, but it will mean I have to pay More money? I'm confused how this came about. After reading some of the complaints here at this site, I am finding out I am not alone in this idea(?) scam(?)

Thankyou for letting me write you. My email is jstamp.[protected]@verizon.net. Do you want me to send youthe letters, etc. that I have received so far?
Sincerely, Janet
10/30/2009

Read full review of Great Fun
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
A
4:47 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Great Fun unauthorized charge - debit from account - fraud

I called after charges were made to my account without my knowledge. I called the bank and they said that these people do this often and that I need to call them and have them stop the transaction. Unbelievable! When I called the women was very rude. She said that their system was down and they couldn't help me. Then after saying I would not hang up until the charges were dropped the supervisor came one and said she wouldn't be able to get rid of the charges for seven days. Charges that were made to my account illegally! She said this was from signing up with something associated with Air Tran ( I have not bought any tickets from them for at least 2 months nor did I sign up for any program ) This is FRAUD. If I did not get alerts from my bank I would not have known about these charges. These people need to be shut down.

Read full review of Great Fun
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
K
1:43 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Great Fun they stole my money

Just received my ssi check and all of a sudden I have a charge for $150.+ from someone called TLC Great Fun. Will call them tomorrow as it is now 10:39pm about getting my money back. Haven't a clue who they are and I sure as H==l can't afford to spend $150+ when I only get $900 a month to live on. They need to be put out of business, maybe the district attorney in their area can do something about it. Will see.

Read full review of Great Fun and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
E
E
Edgardit0
, US
Sep 20, 2011 2:02 am EDT

I have been getting charged $12.99/mth from this company for over a year without my consent; I have sent them an email to contact me immediately to give me a refund. I have also contacted my bank and opened a case against this merchant.

P
P
Pam Leininger
Ephrata, US
Nov 07, 2009 8:30 am EST

They charged my debt card $14.99 and it was never authorized by me. I have no idea who they are or how they got my card information. I want this stopped. Acording to the computer they are scaming other people to. Is there anything that can be done to stop this?

M
M
mvcmac
Vallejo, US
Dec 03, 2009 1:14 pm EST

tlc great fun is a scam

M
M
mvcmac
Vallejo, US
Dec 03, 2009 1:14 pm EST

I also have various charges from great fun since 9/2009 and i don't have a clue as to who they are. i have already complained to bank of america before because they also accessed my account from before but i was not able to have those charges reversed and in the end i just had to close the account because the charges will not stop. since then i have a new account and 3 months ago the same company called great fun has been charging me again! they charge my account $14.99 a month! I will be forwarding this info to the better business bureau someone needs to help all of us who were scammed by great fun! they have to be stopped!

ComplaintsBoard
C
10:16 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Great Fun debit card scam

I noticed a mysterious charge for $36.99 from TLG great Fun on my debit card statement. After researching online and finding they are being sued in a class action suite for scamming, I contacted them to demand the charges be reversed immediately. They did agree to reverse the charges and even gave me a confirmation #... who know's if that really means anything. Most importantly, what I discovered from my conversation with TLG Great Fun is that the obtained my debit card information from Classmates.com! Without my knowledge, classmates.com (with whom I had a very limited experience with long ago and no longer use) released my debit card information to these scammers without my permission! THAT MUST TO BE ILLEGAL RIGHT? Anyway, classmates.com agreement states

"6. THIRD-PARTY OFFERS.We may allow other companies to offer you products and services, including offers through our Website or via email. Whether or not you decide to participate in such an offer is up to you. Your participation in any of these offers, including payment and delivery of related goods or services and the terms, conditions, warranties or representations associated with such offers, is solely between you and the third-party company. You agree that Classmates shall not be liable for any costs or damages you may incur resulting from your decision to enter such transactions."

I have filed a complaint online with the consumeraffairs.com. I just hope they're for real and not scammers.

Read full review of Great Fun
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
K
5:12 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Great Fun never bought anything & I neve heard of it two purchases where made on my cedit card unkown products

my name is Kathy Bradley I recieve a bill on my credit card for 2 purchaes made in aug I have never heard of tlg shoppers I never bought anything from them . when i called the cedit card company they said I made two purchases with tlg shoppers. When I told them that I did not make any purchases to Tlg shoppers . I never heard of them, they gave me the phone number and told me to call them to find out what was bought . So I called them I got a recording telling me this service is not in my area. If it is not in my area how could i buy something . I am being charge $94.00 for whatever was bought. I called my credit card copmany back and told him what I had learn about tlg shoppers. They are going investagate it. I ask them if their was anyway they could find out tlg shoppers was and what it was that I was suppose to have brought. How can i find out about this alg shoppers nd what was brought .I am not going to stop here. there are more places to turn ths in at. I hope they find them in lock them up and though away the key.I expect a answer from you kathy bradley. How can I pick a category of complain when I don`t know what was purchace? I guess i have to pick one out of the air, won`t I

Read full review of Great Fun
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
D
11:20 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Great Fun unknown company charged my bank account

This is a company that I had never heard of, that is, until they snagged $14.99 out of my bank account. I tried to find out who these people were and how they got ahold of my name and credit card information. I have never signed up for 'shoppers advantage' nor have I ever heard of them until they took this out of my account. I've filed a fraud report against these people and am waiting for the money to be refunded to me. They also caused me to bounce in my bank account. I did find a number to call these people and the lady said she took me off. I told her that I had never signed up in the first place. Then, she wanted to offer me some coupons...I wanted out of whatever scheme this was...I said NO. She gave me a conformation number. It says I'm not a member, so we shall see what happens next month.
I am waiting for my bank to file fraud charges against these people. I have seen so many other people who were taken for much more than I was--I went back 6 months in my bank account to make sure this was the only fee that they took out! Somebody should put these people out of business!
Deb in SC

Read full review of Great Fun
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
T
5:32 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Great Fun unauthorized charge on credit card

Please read this! this is information you may all need those who were duped by great fun well firt the infor to get rid of it [protected] talk to sandra around 4:45-5:00 pm eastern time.
Yeah so I bought tickets to ft. luaderdale through price line.com they ask do you want to save ea certain percentage off 0/0 you order of the purchase you click yes everyone wants a deal right so you just bought the great fun card for $11.99 per month you get the card in the mail your like wha tis this it never said your billing cycle on it did it!
So ok I took it on vacation noone I mean no store geard of iot no one would use it no discoun t for me I was duped by price line sandra the lady who cancelled my account said you got this back in mm/dd/yyyy when you ordered your price line tickets to I was like what? how the hell did they buy my credit card number form price line? thats the biggest question I got sure they did I didn't order a great fun cars but when it came in the mail I thought it was from like when you surf the web for the trip your going on and they send you out the welcome guide to that destination kinda thing but no they are billing me but *does any one know how to get that money back? that the only thing I want to know it was that many months with out me catchin on to the billing it the whole (principality of the situation) now! I don't like being decieved thats what that was just to get 11.99 a month from 100s of ftrangers who wopuld have never know if it weren';t for this board to tell about it!
Good luck guys I got mine cancelled if I see any more 11.99 coming out I am gonna bust out for sure!

Read full review of Great Fun
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
N
12:47 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Great Fun unauthorized/unengaged charges to atm/debit card

On hold for over 1 hour as I write trying to receive credit for a year of unauthorized charges in the amount of $11.99 each (small enough to stay under radar). All the banks know about these people. Not illegal, but once they capture you in a rather sneaky way through a pop-up in an online purchase (movie tickets, for example) it is nearly impossible to get them to stop. They do not want to be contacted as evidenced by being left on hold "waiting for next available agent" for over an hour. Most people give up. If there is a pending charge, you can't dispute until it goes through. Phone number shown for merchant while it's pending shows up as [protected]. Phone number once it goes through is [protected]. I have reported them to FBI and will next file complaint with State's Attorney General. Advise everyone else to do the same. Your bank will only give you so much credit back. Once you get this charge, just get a new bank card and cancel the old one. This will at least stop these ### until banks or authorities do something about TLG. Very deceptive way of doing business (certainly not legitimate business practices). 1 hour and seven minutes. Still on hold.

Read full review of Great Fun and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
T
T
tonyruby
Baltimore, US
Mar 25, 2011 4:26 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

i was able to get through easily in the middle of the day. immediately asked to speak to supervisor and then told him that i had requested it be canceled when charges first started (a lie, but got the job done) i was able to get over 100 back (nearly all that they took) and got a pretty solid cancellation.

ComplaintsBoard
D
4:34 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Great Fun unsolicited

With the many complaints that I have read about TLG I found interesting that HSBC is mentioned in many of them.
I have the same issue of unauthorized charges on my HSBC credit card. Since it is Saturday and I REALLY don't want to listen to recordings I have to start this mission Monday. well I will be trying to recoup the money involved and believe you me this will hit any news organization that will take it on also.
If you are in New York in any borough and have similar problems with TLG AND HSBC please please e-mail me with the info.
Thanks and good luck to us!

Read full review of Great Fun and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
D
D
Danidin
Princeton, US
Mar 24, 2010 7:34 pm EDT

This company has been deducting money (about $12) from my account every month without my authorization or supplying any services. I also never heard of them until today.

ComplaintsBoard
R
6:33 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Great Fun took 12.99 a month for a year

I just checked my bank statement and seen a charge on there for 12.99. I went back as far as last Nov, 2008 and was charged. I called my bank who gave me this [protected] number. I called and she said Oh when you went online to AISonline.com you gave us permission to charge you. I said for what? She said, "Oh we have wonderful coupons." I said to her coupons? you just telling me about this after a year? Why do I not have anything from you?"OH we attempted to send you a membership package last Novemeber. Yea right I told her I want my money back. Oh let me give you a supervisor. I got one and she said she would give me 4 months of 12.99 back. So out of 142.89 I get back 51.96? No I dont think so. So I am trying to find out how to file a claim or prosecute these people. ANyone help me? THanks, Rita

Read full review of Great Fun
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
R
12:34 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Great Fun unauthorized charge

My card was charged also. I just saw this today. Luckily I was looking at my bank account online and saw this charge. My bank just so happened to have the phone number listed next to the charge, [protected]. It took me about 20 minutes talking to someone on the phone. It was hard to find an account that I didn't authorize. But finally it was found and my money is being refunded back. Hope this helps everyone.

Read full review of Great Fun and 30 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
30 comments
Add a comment
J
J
James Thompson
,
Mar 27, 2008 11:05 am EDT

They have charged my credit card without my authorization

J
J
Jennifer Mancell
,
Jun 03, 2008 9:49 am EDT

I was charged $35.99 by this company on 30th May. I called them and they promised to reimburse me. I still do not know what the charges were for. I hope they follow through, if not, I'll be back!

H
H
Hyang Kim
,
Jun 06, 2008 6:56 pm EDT

Tlg-greatfun charged $10.99 to my credit card without my notice as a membership, which I never subscribed. this is totally ripoff my money by charging to my card. I called them regarding this, they are saying I subscribed to their membership after buying a air ticket from priceline.com. I never subscribed to their membership after buying ticket from priceline.com, which is totally baseless. still worrying that they will charge again. I think this is fault with priceline.com privacy policies by selling their customer card information to third parties like tlg-greatfun without customers consent.

B
B
bethie
,
Jul 01, 2008 11:29 am EDT

I received an unauthorized charge for TLG Fun. I blogged their name and wow what a scam. I called customer service. Told them they were also being recorded and asked what services do you preform. Mohonogy said it was for discounts on hotels, airlines, and I would receive a $50.00 refund on my recent hotel purchase I made with Priceline. I asked is that where you got my info from and she said yes.

I have been using PL for 4 years and will never use them again! Mohonogy said she would reverse my charges and gave me a number. I have canceled my charge account and made a claim.

Everyone check carefully your charge cards. I check daily.

C
C
Cecille
,
Jul 12, 2008 10:32 pm EDT

I was just reviewing my credit card statement when lo and behold I saw a charge on it that I didn't recognize (good thing I keep my receipts of all transactions i've made). I called the phone number of this so-called tlg great fun but they are closed so I called my cc's customer service and made a dispute which I hope will get resolved. (while I was calling my cc, I made a search on this abovementioned company and came across this complaints board) i'm just afraid that this will happen again. does anybody know how to stop this company from making unauthorized charges?

P
P
Pissed
,
Jul 15, 2008 5:44 am EDT

For whatever reason tlg great fun has taken $11.99 out of my account for no reason and I would like to have it credited back to my account. I have called their [protected] number to no avail.

W
W
William Shea
,
Aug 20, 2008 2:59 pm EDT

To whom it may concern:

August 20, 2008

Dear sir/madam:

While logged into my credit union account, literally 20 minutes ago, I noticed a charge of $11.99 credited to:

Tlg greatfn16107630aug [protected] ct $11.99
(posted august 20, made august 19)

Not having authorized any charge for $11.99, in fact I hadn’t used the account since august 14, 2008, I called my credit union’s home office to dispute the charge. noting the ct 800 telephone number at the end of the charge code, the cu representative suggested that I call that number [protected] — see above) and determine if I may have authorized the transaction.

I spoke with a glenn at the number listed [protected]), and asked him whom he represented. he informed me that he worked for a company named great fun. I told him of the charge I had discovered and that I had never knowingly authorized a charge of $11.99 to a great fun company. he asked for my “customer account number”, the [protected] that appears on the debit line to my bank account (I never knowingly authorized the creation of any account number either). he informed me that shoebuy.com had passed my account information to them and they, (great fun) billed me for some unknown to me service. the charge was made a month and 9 days after my last purchase with shoebuy.com.

I last purchased a pair of shoes from shoebuy.com on july 11, 2008 and did not knowingly authorize any other purchase, even though I may have drilled down to learn more of some promotion. great fun debited my account for $11.99 on august 19, 2008, a full 39 days later after the shoe purchase.

I told glenn that I refused to accept the charge, and that I would be contesting the charge with my credit union. I was informed, by glenn that my account would be credited the $11.99 within one or two billing cycles. I told glenn that was unacceptable, and that I wished to be credited the amount due me immediately. he retorted with the one to two month billing cycle company line (code mg [protected]).

What a scam! they get to debit my account for something I did not knowingly subscribe to, without contacting or verifying with me that my account would be debited $11.99 on august 19, 2008, and I can’t get my money back for two months? I wonder how much interest they’ll earn and keep while sitting on my, and who knows how many thousands of others victims, money. it’s dirty, it stinks, and i’m outraged.

I spoke with a lillian at shoebuy.com customer service, [protected], and let her know of my dissatisfaction with great fun and my disappointment with shoebuy.com. she claimed that she would contact great fun personally.

This is a huge scam and needs to be stopped.

Sincerely,

william shea

Thiefs — why they still in business is beyohd me

Tlg great fun, auto vantage, buyers advantage, completehome, clever clubhouse
Phone: 203-956.1000
Fax:
100 connecticut avenue
Norwalk, connecticut, 06850
U. s. a.

R
R
richard krause
,
Nov 14, 2008 2:55 pm EST

I have an unauthorized charge on my debit card from this company tlg great fun and I have no idea why. I want my damn money back!

R
R
richard krause
,
Nov 14, 2008 3:30 pm EST

To anyone signing up for a columbia house membership: make sure you read the fine print in the terms and conditions! by enrolling in columbia house you authorize a company called tlg great fun to charge you a membership fee of 35.99 which will be charged to the credit card you use when signing up for the membership. if you are like me and dont want to be charged this fee, do not use columbia house! also, it is a real pain to get this company, tlg great fun, to refund your money! it only takes seconds for them to charge your card for this fee, yet it takes 2 weeks for them to issue your refund! be careful and make sure you read the fine print!

C
C
Charlyn
,
Nov 26, 2008 8:16 pm EST

TLG Great Fun has been charging my credit card $11.99 for the past 6 months. Unfortunately, I've only noticed recently. I called my credit card company and they advised to change my credit card number asap so they don't have access to my info anymore. I think they got my details when I purchased a ticket from Orbitz. Stop using Orbitz!

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Great Fun customer service

Phone number

+1 (877) 488-9480

Website

www.greatfunsite.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Great Fun?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Great Fun Customer Service. Initial Great Fun complaints should be directed to their team directly. You can find contact details for Great Fun above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Great Fun. Discuss the issues you have had with Great Fun and work with their customer service team to find a resolution.