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3.1 397 Reviews

Great Fun Complaints Summary

212 Resolved
185 Unresolved
Our verdict: While Great Fun has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
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Great Fun reviews & complaints 397

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ComplaintsBoard
E
11:47 am EDT

Great Fun unauthorized charges

I have had numerous charges on my credit card and I did not authoraize any of them and I am tired of getting a surcharge on my card when it is denied - please take me off now!

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2:19 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Great Fun scams taking money out of my account alot of them

I try to check my bank account on line every other week and every time i see stuff taken out of my checking account. This time it was from [protected] TLG*COOLEXTRAS took 11.95 out of my account.

Man i hate these people that cheat and scam others i have worked hard all my life. never cheated anyone or stole from anyone if i did this to someone I couldnt live with my self.

Some other other places i have had to fight with recently Homeplay-v they took 181.00 over 3 months. i called and made a stink and the stoped taking the money out and and sent me a form to fill out and they would consider refunding my money. I reported these guys to the FBI internet crime department. And my bank. When i called homeplay I asked the how they was able to take money out of my account and they said I went to Romans.com and bought stuff and somewere in the transaction i had signed up. what a bunch bull. I guess you cant do anything these days with out being cheated.

rewards.com took 110.00 out of my account i called and made a stink and they stoped taking the money out and refunded all the money.

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Teresze
, US
Aug 16, 2018 5:06 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I've been charged monthly for 16.99 an unauthorized charge I was charged last month twice in one day I want to file a complaint about this service I want to be refunded totally for all these charges it says buyers

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k
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Sep 22, 2008 8:17 pm EDT

how do we find out who it was? is there legal action?

ComplaintsBoard
J
12:33 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Great Fun fraud

your company is charging me $12.99 monthly... I have not authorize you! Theres no way I can communicate with you by phone. I'm going to cancel my credit card, so you can't charge me anymore... I would like to know who authorize you to make this charge! I don't even know for what are you making this montly charge to my master card.
Janine

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V.Gudgenov
, US
Dec 16, 2014 7:34 pm EST

My credit card account has been charged $12.99 monthly for at least an year ( could not check further back). I disputed the charges when I discovered this (BTW it was after an attempt by someone to use fraudulently my credit card!) with the Credit Card Company. When I spoke with representative of TLG*COMPhme, the claim was, that when I purchased a product from Cooking.com ( I purchased a knife sharpener), I have opened an account to try the services of TLG*, and it is for the Membership, that I was paying. I was supposed to cancel something (Membership) that I did not know existed! Furthermore I have not benefited from any services.
TLG* offered to cancel the last 4 months of charges and to cancel my account. Summary: I accepted, I am changing my credit card and letting everyone know: TLG* is a fraudulent company ( and actually whoever lets them lurk in their official cite is not much trustworthy either!)

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p. b.
Hampton, US
Oct 05, 2009 10:13 pm EDT

same here they withdrew 12.99 from my checking account without my authorization.

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Robert Corbett
Dunedin, US
Jun 11, 2009 7:51 pm EDT

Yes, I have the same charges showing up on my account. The charge is appearing on my bank Visa account. How can I resolve this?

Thank you.

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fightfraud
Ann Arbor, US
Mar 31, 2009 12:30 pm EDT

I had exactly the same experience. I have been charged for $12.99 per month since Sep 2007 and I didn't authorize this company at all! I only found the fraud out today - Mar 31, 2009 by checking my account details item by item. In America today, there's still fraud! I'm going to remind all my friends about this.

ComplaintsBoard
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12:32 pm EDT

Great Fun unauthorized charges on chase card

On my Chase credit card I have been charged membership fees for a service I didn't sign up for. This service was called Just for Me and it was through TLG. I was credited $129. for this years fee however, I have been charged the yearly fee since 2006. TLG told me they could not credit my card for the previous membership fees. I don't know how these people are getting away with this. Especially since it is a large sum of money they are charging each year. Please let me know what I need to do to get the previous fees removed from my Chase card.

Thanks you so much.

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TDTiger
Poinciana, US
Jun 03, 2015 9:34 pm EDT

Both of these companies are as crooked as they get. If you are considering a credit card, I would plead with you to stay as far away from Chase as possible. TLG, via Chase, has charged a credit card that I rarely used since 2006. I contacted Chase about it and after they told me to contact TLG. When I did so, the TLG rep. told me that I had just called them the previous month and did not mention canceling the service. This is a BOLD-FACED LIE! They were saying that I knew about the charges via this lie. I suppose Chase bought the lie because after their "Investigation, " which did not include questioning me, they decided that the charges were mine to pay and wrote me to tell me so. It appears that you don't have to know about purchases that you make with Chase. STAY AWAY FROM THEM!

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elizabettys
Chicago, US
Dec 09, 2010 3:06 am EST

Trilegiant Scam: YOU CAN HELP STOP IT!
Please share your story!
It happened to me too, and I'm take action.

Class Action Details:

Trilegiant is behind more consumer abuse. Take action and contact Freed & Weiss - info @ freedweiss (dot) com (No Spaces), or call, toll free 866.779.9610

Here's more information:

Customers of websites like 1-800-Flowers.com, Travelocity, Shutterfly, and Orbitz are reporting mysterious monthly reoccurring charges to their credit cards.

Thanks to marketing tactics (i.e., those pop-up windows) used during check out, without proper consent consumers are accidentally joining club memberships and having to pay for them monthly!

Most people don't even realize they are being charged every month for a service they never ordered!

Is this happening to you? Have you made a purchase for travel, work, or fun using any of the following sites:

1-800-Flowers.com,
Hotwire.com,
Orbitz,
Classmates.com,
Barnes&Noble.com,
Ticketmaster.com,
Avon.com.
Budget,
Staples.com,
Travelocity,
Expedia/Hotel.com,
Columbiahouse,
Buy.com,
FTD,
Intelius,
Gamestop/
EB Games.com,
Airtransholdings.com,
Continental Airlines,
Shutterfly Inc.,
US Airways
Vistaprint USA
Redcats USA
Pizza Hut
Movie Tickets.com
GMAC Mortgage

Join this cause to learn more and stop the consumer abuse from Trilegiant.

AND PLEASE CONTACT FREED & WEISS IMMEDIATELY if you - or anyone you know - has reoccurring charges after purchasing from any of these companies.

Contact Freed & Weiss by emailing: info @ FreedWeiss (dot) com (No Spaces), or calling: [protected], or toll free [protected]

Help Spread the Word to Your Friends!

What should I look for? Mysterious charges involving the business practice of Trilegiant/Affinion and Verture include the following membership programs:

LiveWell,
Great Fun,
Shopping Essentials,
Privacy Guard,
Shoppers Advantage,
Travelers Advantage,
Buyers Advantage,
Privacy Guard (or Credit Alert),
HealthSaver,
Netmarket.com,
CompleteHome,
Great Options,
Everyday Values,
Auto Advantage,
Complete Savings,
HealthSaver,
Just For Me,
Everyday Privileges Gold,
IdentitySecure,
CardCops,
PC SafetyPlus,
and Hot-Line

Banks issuing the credit cards and processing unauthorized charges on your account include: Visa, MasterCard, Discover, American Express, Chase, Bank of America, US Bank.

CHARGES WILL APPEAR ON YOUR CREDIT CARD BILLS WITH CRYPTIC DESCRIPTIONS SUCH AS: TLG*LIVWEL15130916JUL [protected] CT."

What can I do?

Contact Freed & Weiss immediately, if you or someone you know has been charged mysterious monthly recurring fees after making purchased as any of the online companies.

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aalars
Hugo, US
Sep 03, 2010 3:34 pm EDT

I am furious with both TLG and Chase. My 83 year old mother has been paying her Chase Mastercard on time every month even though SHE HASN'T USED IT IN A YEAR. She does not have internet on her computer, let alone would she be interested in any TLG related offers. My mother stopped using her credit card after the amount reached $1000 and planned to pay it off. She is hard of hearing even with hearing aides, and it is difficult for her to read small print even with glasses. She did not pay attention to her credit card statement and was reluctantly paying it every month. She finally told me that her card is now maxed out at $3000 and she doesn't even know why. My mom had been paying these "TLG" parasites every month believing she would get in trouble if she didn't. She lives in a rent-controlled apartment building with not a dime to spare and these people are taking her money for services she never even received, let alone signed up for. This is a sickening world. I can't even wrap my head around the fact that even after a class action lawsuit for $25 million in 2006, these people are still getting away with this. And I have just recently found out that Chase is in a relationship with TLG (formally called Trilegiant) and allows them to charge their innocent customers for absolutely nothing. I'm appalled. Someone needs to do something about this.

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LadyDi1979
Horsham, US
Jun 14, 2010 6:15 pm EDT

The same thing happened to me with a unsolicited charge of $14.99 showing up on my mastercard bill. When I called I was told I cashed a promotional check of theirs and this is the fee. I know for a fact that I get these promotional checks all the time and tear them up. Never once have I cashed these checks. I will be calling my credit card company tomorrow and disputing this charge.

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amy
San Francisco, US
Feb 07, 2009 8:43 pm EST

They charged me $129.99 on 05/02/09 and I called them yesterday. They also told me that I cashed a check sent by them but actually I didn't receive any check because they have the wrong address. So, I know they were lying and then they changed to another reason. They said that was because I purchased a perfume online and clicked on something to accept the membership which is a big lie because I didn't buy any perfume last year. After I pointed out all their lies, they said that was because of their internal process problem and they will credit my money back.

If you are a foreigner like me (I'm an international student), don't be afraid to fight for yourself even if your English is not that good!

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Gary
,
Nov 08, 2008 5:53 am EST

I too have just found a charge for $129.99 on my Chase card. I will call them on Monday. I usually don't have a problem with Chase getting my money back when this kind of thing happens. We'll see this time.

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Amy
,
Oct 31, 2008 6:58 am EDT

I just got my Chase statement today too and have $59.99 charged to it from this organization. I too don't remember signing up for anything or agreeing to anything.

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Laurie
Haslet, US
Oct 02, 2008 1:29 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Did they say how you signed up?

I too have been stung by TRILEGIANTS worthless membership programs and it was my credit card company that did it!

I was told that I cashed a check sent by credit card company and that was how I signed up - However I know for a fact I never cash those checks. IF it was your credit card company - they have a working relationship with Trilegiant and gave them your account information

ComplaintsBoard
J
10:31 am EDT

Great Fun refund of something not authorize

There were two charges withdrawn from my account in the amount of 12.99 on 9/25/08. I called my bank to see what the charges were and she told me from a company name TLG. I called the 1800 number which was [protected] and spoke to a LaShay and she stated that I sign up for rewards and I told her I did not authorize any such thing. At this time I ask her to please cancel whatever membership and credit my account. She in return talked over me stating she could send me out discounts tickets for shoppoing for the holiday. I stated I DID NOT WANT ANT KIND ON TICKETS, JUST CREDIT MY ACCOUNT BACK. I told her there were two chareges for rthe same amount. She stsated that was not possible because they would only billed you for one month at a time. She stated that I needed to send a copy of my statment showing the charges twice. I told he that I surely would, she in return stated that if would take up to 2 weeks before I would received a refund in my account. She gave me a reference code for the refund. My money better be showed on my next bank statement. Be aware of these thieves. I told her it didn't take 2 weeks for them to take it out of my account so why should it take that long to put it back. I hung up at that time before I knew I would say something that I would regret.

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Kathy Plummer
,
Dec 01, 2008 12:53 pm EST

Great Fun will steal from you if you let them. For instance they have sent me numerous $10.00 checks in the mail. No explaination until you read the back, where the check would be endorsed. It says by cashing this check you are authorizing Great Fun to charge your account for $129.00 for a one year membership for something. I got another one for $149.00 for a membership and they don't even tell you what kind of membership it's for. MY advice...don't mess with them, because if you do...eventually they are going to get you...

ComplaintsBoard
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6:10 am EDT

Great Fun illegal withdrawals

I noticed a charge on my credit card that I wasn't sure of so I called my CC company and they told me I also had a charge in August from this same company. I have never ordered anything from this company. I called TLG and they said they would stop charging me but not reimburse me. My CC company said I needed to cancel my CC which is a PIA but I did it anyway because I didn't want to incur any further charges. After looking "TLG Great Fun Complaints" up on the Internet I see pages and pages of complaints which tells me this is a SCAM, RACKET, whatever. What gives the company the right to do this? Remain diligent in checking your CC bills. I am going to report TLG to the BBB and call my local sheriff's department to alert them of this scam. Also, we have a local TV station that troubleshoots problems like this and I am going to report to them. I want this company EXPOSED and PROSECUTED.

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wanda
Philadelphia, US
Feb 07, 2009 1:35 pm EST

THIS COMPANY CHARGED MY DEBIT CREDIT CARD WITHOUT MY AUTHORIZATION.

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Sharon Hemsley
Prairie Grove, US
Jan 27, 2009 6:37 am EST

Unauthorized charges from debit card after using card to order flowers online from 1800Flowers.

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Jacob92103
110 Pine Road, US
Feb 17, 2009 10:59 am EST

NoTimeForIdiots is an ABSOLUTE IDIOT. She didn't say she got a makeover, she said they took money out of her account, making the account overdrawn. GeeZ, who did you screw to get a computer?

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betty
El Cajon, US
Feb 07, 2009 3:03 pm EST

i also paid 1.95 for a cd on grantfunding, I did receive the cd in the mail, then they also took out an extra 69.95 without permission from my account making me over.

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MandyGreen
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Nov 07, 2008 12:25 pm EST

I Have called and caled and sent e-mails to you to have my acct. credited that funds wer taken out of I want this taken care of immmediaTELY, iF I keep receiving charges for this Company and my acct. goes over the limit n charges me I will take this matter further. I now have 6 charges and the product i keep receiving is still pkgd, I am hold right now again for the last 13 minutes . I want to speak to a person about this now. phone: [protected] or [protected]

Mandy Green, Very unhappy person
10/30/08 $78.33
10/20/09 $5.67
10/05/08 $79.76
10/10/08 $29.76
09/22/08 $4.87
09/22/07 $4.87

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Tiffany McKinney
,
Nov 05, 2008 5:50 pm EST

I did not order this, i did not want this, I DO want my money back NOW.

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williamjdesjean
,
Nov 02, 2008 9:17 am EST

i have had two charges to my cc one on 10/29/08 and 9/29/08 of $39.93 and i never heard of skmultimedia.com need to stop this charges

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AZSkye
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Oct 30, 2008 12:06 am EDT

PS - Posting your info and requests here will be ignored by the scammers and your CC company. Good for ranting tho.

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AZSkye
,
Oct 30, 2008 12:02 am EDT

I have not heard of these companies, but whenever you find unauthorized charges on a credit account, you must report it to the credit card company as soon as possible. You can officially dispute the charges, and ask them to investigate them. Once you have officially reported it (usually in writing), the credit card company cannot bill you or charge interest on the charges until they are resolved.

Try to gather all the info you can about these incorrect charges and the company who is charging them. If you need to communicate, do it in writing, and save everything so you can refer to it later if necessary.

If you can find out how they got your CC info, report it to the CC company. If you gave them your CC info, then you need to **wise up fast**. Never, ever give it out unless you want it used and shared by unscrupulous people!

Best wishes!

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Max A. Stein
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Oct 28, 2008 7:58 pm EDT

I mistakenly clicked on this site and accidentally signed onto this site, I request that all funds of 1.97 be reinstated back to my debit account. You sent me a notification that I had to go thru channels just to get my money back into my checking account. I want all funds replenished back into my account immediately! You have all my account information and I WILL dispute this case. And please do not send me anything. I will only send it back or destroy the disk. I found out that you will charge me 49.95 per month for your service which I cannot afford and if I find out that this is happening I will prosecute those responsible for the actions. This is my final warning, I will take legal action immediately if I dont see a credit to my account by 11/1/08. Please call me at [protected] after this action is completed. I do not want any E-mail confirmation only a Phone call will be accepted. This Comment is for www.earnmicrosoftcash.com only. Customer Support. I await a reply by phone only. Thank you. Max6592@comcast.net.

ComplaintsBoard
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9:58 am EDT

Great Fun unauthorized charges

Cool Extras has been taking $12.99 from one of my credit cards for 13 months. I CANCELLED my subscription with them, one day after I obtained it. Clearly in the 30 day trial period! Once I realized this was happening a few months later, I called to cancel it again and this time asked for a confirmation number in which the representative could not give me or his manager. I asked for my money back and was denied but they assured me my subscription would be cancelled even though they couldn't provide a confirmation number. I WANT MY MONEY BACK! The total is now $168.87. Anyone can pull the records of my calls and anyone can hear that I clearly did not want to do business with them after they couldn't deliver what was promised on day one! These charges are unauthorized and if you think that I will stop at getting my money back you're wrong. I'll be contacting the Better Business Bureau next!

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Carol Gough
,
Nov 12, 2008 9:30 am EST

I did not order any of this . I want you to put all my money back !

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makfml
, US
Nov 20, 2009 11:21 am EST

I was just alerted by AMEX that there has been an unauthorized charge against my card - it came from Cool Extras / Great Fun - cust. svc. nrs [protected] and [protected]
It looks like Cool Extras + Great Fun + Shoppers Advantage operate as a unit.
Seems like this conglomerate might have put hooks onto e-commerce sites, and that making an INTENTIONAL internet purchase at a legitimate site may automatically trigger this fraudulent activity.

Very unsettling!

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Funfunrose
, JP
Jul 22, 2009 11:05 am EDT

I had the same trouble.

On July 13, 2009, GREAT FUN (a.k.a. Cool Extras) charged 11.99 USD to my Amex for nothing. Reported to Amex immediately as a fraud.

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lynn fillmore
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Nov 26, 2008 11:20 am EST

10/08/2008 & 11/11 GREAT FUN 15821445OC800-290-8603 CT
MEMBERSHPFEE Great Fun DBA cool Extras

unknown membership fee charged to Am Ex, 2 seperate months. reported to Am Ex

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M. G.
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Oct 28, 2008 3:15 am EDT

COOL EXTRAS great fun, This company just charged my card for membership!. I never joined them not even for one day furthermore i do not know what do they sell. Can anyone stop them?

ComplaintsBoard
A
1:11 pm EDT

Great Fun stealing money from my credit card

For a number of months I noticed a charge of 11.99 on my credit card bill. At first I thought it was a service I was getting. i didn' t know for sure. I called the phone # that came with the charge. I called on a Sat. and no live people were working. I decided to look up who this company was on Google and found all these complaints against this company. They were the same things that were happening to me. I called my credit card Co who told me they would take off all the charges from day one in April. I closed my card and am having a new card issued.

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Barbara F
,
Nov 06, 2008 2:48 am EST

TLG GreatF charged my account $12.99. I have no idea why! I think it was associated to me attempting to get a credit report. What a crock! And of course I called and their offices are now closed, rest assured I will be speaking with my bank first thing and they are getting another call from me. BEWARE!

ComplaintsBoard
B
3:02 pm EDT

Great Fun coulmbia house

I was charged $35.99 to my credit card by TLG*GREAT FUN without explicitly giving permission for any charges or services. Upon calling them I learned that this service is affiliated with the Columbia House DVD club that I am (was) a member of.

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Walter Littmann
,
Nov 19, 2008 3:15 am EST

I am getting an unauthorized charge on my checking accout to this address

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JaxCole
, US
Nov 02, 2011 3:29 am EDT

I didn't buy any priceline tickets like those above, so I'm not sure how they got my info. Being that I caught this "charge" ($0) on the same day it was initiated, I have to wait until it posts so the membership ID will post on the transaction. This helps them to better find you in their system, they say. They also say that the membership ID will have 'proof of enrollment', which will help determine how the enrollment was made. I can't wait to find out just how this happened. When it posts in 2-3 days, I will def be calling again to cancel this sham of a membership and order a new debit card from my bank so they def can't charge me again.

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tyon
Dallas, US
Jan 26, 2010 1:11 pm EST

This iz boo[censored] . I found $15.99 transactions from great fun posted though ma ccount unexpected and i don't even know this busnss.

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Lightdancer7
Macon, US
Oct 17, 2009 1:03 am EDT

I just found a charge of $149.95 on my account from this company. I bank with Chase and called but they said that it was a pending charge and until such time as it went through I couldn't report it. I am printing out all the above and taking it to my bank first thing! I purchased an airline ticket through Priceline about a month ago! I am so furious. I hope that my bank Chase (formerly Washington Mutual which we LOVED) will indeed make good on this fraudulant charge!
Kit in Georgia

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brittanys
Bakersfield, US
Sep 05, 2009 6:46 pm EDT

ive never booked a hotel online or anything online. the only thing that ive baughten was billy mays slidder cookerthing wich sucks by the way. and the charges started like 6 months after i baught that.

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DDu
Fremont, US
Jul 21, 2009 7:08 pm EDT

I found the same on my account:
DEBIT AUTHORIZATION Jul20 04:08p 0623
AT 16:08 TLG*GREAT FUN [protected] CT $ 11.99

I never authorized. I only booked hotel on line.

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domesticatedbeauty
Glendale, US
Jul 15, 2009 4:17 pm EDT

I found the same on my account! I called the number and they were open. It is a company that bills you if you go online and purchase airline tickets or hotels at a discount.
I did do some research but I NEVER booked anything! So I called and got the money credited back to my account.
BUY BEWARE!
Those discounts may come with a back end charge!

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Ruric Vred
Boring, US
Feb 27, 2009 5:20 am EST

Not a member of Columbia House, but this number was associated with a $14.99 unauthorized billing to TLG Great Fun. Have no idea what that is... didn't authorize it, and when I called the number, got a message, not identifying who i was calling, but that they were closed.

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GEORGE SQUYRES JR
, US
Jan 18, 2009 10:28 pm EST

You need to have your bank take care of it...TLG was charging me as well and I did all the phone calling, had promises made to me, to no avail, and I went the next day to my bank, signed a form, and they even refunded me my money to my account, and THEY are pursuing TLG federally. Now granted, they probably will get nowhere, but you won't as well.
I praise my bank for stepping up for me. I did copy this link and they actually looked it up while I was there, etc. They were amazed as I was. So if I was any of you (and I was), forget about talking with TLG...they will promise you everything...it's what they do!...that's how they keep going.
Go to your bank with this link, and if they value you, they should step up as mine did.
International Bank of Commerce gets kudos from me! IBOC on Nasdaq.
Mahalo...George in TEXAS

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Jane
Fayetteville, US
Jan 18, 2009 1:57 pm EST

This company should be put out of business - TLG*GREAT FUN [protected] CT

One you don't clue who they, how they banking card number, you never get a membership packet and you never get any services. This should totally 100% illegal. Why aren't they out business. Who cleans up the web. They are getting rick robbin people's back pockets. It is wrong!

ComplaintsBoard
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6:31 pm EDT

Great Fun unathorized billing to my checking account

for two months striat this so called company has billed my checking account without my athorization and every time that i try to contact them i can't get ahold to anyone only a recording .

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Denise Perfetto
, US
Apr 28, 2017 9:05 am EDT

My grandmother has been billed for months. We just found out. She is old and they have taken advantage of her and so many people. This company should be shut down.

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Helen
Commerce, US
Feb 19, 2009 5:44 pm EST

In late December 2008, I booked an airticket on hotels.com, my bank informes me that I was charged by great fun by $12 . And in January, I was charged the second time for $19.99. I even don't know what is Great Fun and finally I hat to cancel my check accountant yesterday! American is full of Cheatings really!

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Gary C Burmaster
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Nov 05, 2008 9:59 am EST

I had the same problem and called them at [protected] This is something that was billed after I had ordered movie tickets online.. They somehow offer you these discounts at certain stores and chg you 11.99 a month.. I had mine stopped..

ComplaintsBoard
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2:50 pm EDT

Great Fun did not want this it atomatically is billing me

i did not order this so do not bill my credit card. thers no one to talk to or no number to straightend this out. seems like i got caught in a scam and i wants some answers if you are reading this.this is so iresponsable of you to take advantage of someone trying to straighten their credit out . where is the watchdog groups at that are suppose to be gaurding us tax paying American citizens.This greatfun site needs shut down nd now!

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dill324
Los Angeles, US
Sep 06, 2011 7:19 am EDT

Try contacting your credit card company and tell them it is a scam that you have not been even heard about it and cannot cancel it. the credit card company will automatically cancel it and try to resolve it for you. if not atleast they will stop the payments going out and return the last month's. then try to dispute it, go to

http://www.complaints.com/2008/june/11/Great_Fun_Scam_173579.htm

should help

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Awilda Rodriguez
,
Nov 17, 2008 8:23 pm EST

I also want this co. to stop billing my credit card on automatic, i have been trying to remove it for about a year. This is rediculous and I'm writing to the Better Business Bureau!

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J
4:59 pm EDT

Great Fun unautorized charges to my credit card

Discovered that this company had been charging my credit card for months. I didn't notice as I have many charges on my card each month (usually one hundred or more). Finally, noticed it on my bill. They made it very hard to get in touch with anyone. I called them on the number on the charge, and got the run around. Since I had never received any of the benefits or materials from them, I did not know my membership number, user name or password. Finally got enough information to speak to a live person. I told her I wanted to cancel immediately and wanted a complete refund, and that I had never received anything and had never signed up for anything. In response I got a sales pitch about all the wonderful things I was missing. When I became insistent, she finally promise to cancel my membership, and then had the unmitigated gall to launch into another sales pitch about another membership for something or other. When I insisted she stop, she finally gave me a cancellation number, but did it so quickly, I really didn't catch it. How can these companies continue to be in business, when the only business they are in is ripping people off, and fraudulently charging consumer's credit cards.

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elizabettys
Chicago, US
Dec 09, 2010 2:51 am EST

Take action NOW. Please contact Freed & Weiss.
Your story helps end the scam. Please share it with Freed & Weiss.

Hope this helps!
Best,
ELizabeth

CLASS ACTION INFORMATION FOLLOWS:
Trilegiant Scam: HELP STOP IT!

Trilegiant is behind more consumer abuse. Take action and contact Freed & Weiss - info @ freedweiss (dot) com (No Spaces), or call, toll free 866.779.9610

Here's more information:

Customers of websites like 1-800-Flowers.com, Travelocity, Shutterfly, and Orbitz are reporting mysterious monthly reoccurring charges to their credit cards.

Thanks to marketing tactics (i.e., those pop-up windows) used during check out, without proper consent consumers are accidentally joining club memberships and having to pay for them monthly!

Most people don't even realize they are being charged every month for a service they never ordered!

Is this happening to you? Have you made a purchase for travel, work, or fun using any of the following sites:

1-800-Flowers.com,
Hotwire.com,
Orbitz,
Classmates.com,
Barnes&Noble.com,
Ticketmaster.com,
Avon.com.
Budget,
Staples.com,
Travelocity,
Expedia/Hotel.com,
Columbiahouse,
Buy.com,
FTD,
Intelius,
Gamestop/
EB Games.com,
Airtransholdings.com,
Continental Airlines,
Shutterfly Inc.,
US Airways
Vistaprint USA
Redcats USA
Pizza Hut
Movie Tickets.com
GMAC Mortgage

Join this cause to learn more and stop the consumer abuse from Trilegiant.

AND PLEASE CONTACT FREED & WEISS IMMEDIATELY if you - or anyone you know - has reoccurring charges after purchasing from any of these companies.

Contact Freed & Weiss by emailing: info @ FreedWeiss (dot) com (No Spaces), or calling: [protected], or toll free [protected]

Help Spread the Word to Your Friends!

What should I look for? Mysterious charges involving the business practice of Trilegiant/Affinion and Verture include the following membership programs:

LiveWell,
Great Fun,
Shopping Essentials,
Privacy Guard,
Shoppers Advantage,
Travelers Advantage,
Buyers Advantage,
Privacy Guard (or Credit Alert),
HealthSaver,
Netmarket.com,
CompleteHome,
Great Options,
Everyday Values,
Auto Advantage,
Complete Savings,
HealthSaver,
Just For Me,
Everyday Privileges Gold,
IdentitySecure,
CardCops,
PC SafetyPlus,
and Hot-Line

Banks issuing the credit cards and processing unauthorized charges on your account include: Visa, MasterCard, Discover, American Express, Chase, Bank of America, US Bank.

CHARGES WILL APPEAR ON YOUR CREDIT CARD BILLS WITH CRYPTIC DESCRIPTIONS SUCH AS: TLG*LIVWEL15130916JUL [protected] CT."

What can I do?

Contact Freed & Weiss immediately, if you or someone you know has been charged mysterious monthly recurring fees after making purchased as any of the online companies.

ComplaintsBoard
S
3:40 pm EDT

Great Fun unauthorized/ &secret& charges

I, too, got scammed on the fandango web site by tlg great fun... and I read those things fairly carefully! I have only been on fandago to buy my parents a gift card for movies... I am told I clicked to be part of a "discount club" to save money on "blah, bblah, blah..." no thanks! they have given me a cancellation number and removed me from the "club," but it worries me that they ahve access to charge my account like that. this was the first time and I was just lucky I was looking at something on my account today. "great fun" indeed! — what a scam!

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L
6:12 pm EDT

Great Fun taking money from my child suport card

this company is taking money off my childsupport card without reason they r taking it from my child i want my money back thank you

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Cheryl Holmes
Jacksonville, US
May 09, 2009 4:07 pm EDT

TLG HAS BEEN TAKING MONEY OUT OF MY ACCOUNT FOR MONTHS AND I DID NOT AUTHORIZED IT.

AND LIKE THE OTHER COMPLAINTS I CAN'T FIND OUT HOW TO STOP IT AND GET MY MONEY BACK

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VANESSA
,
Sep 16, 2008 4:50 pm EDT

I JUST CHECKED MY BANK STATEMENT AND REALIZED TLG HAS TAKEN $12.00 OUT OF MY ACCOUNT UNAUTHORIZED! IM FUMING! THIS IS THE 2ND TIME IN 2 MONTHS A COMPANY HAS TAKEN MONEY FROM MY ACCOUNT WITHOUT MY APPROVAL!
NOW I CAN'T EVEN LOCATE THE SITE OR THE COMPANY TO DISCUSS A REFUND!

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10:03 pm EDT

Great Fun unauthorized charge of $129.99 to chase card

I was charged $129.00 by TLG for a service called Just for Me. I called them and they said I had signed up for it back in 2006. Therefore I have been charged for the past 3 years. The said they would remove the last 2 charges but I would have to contact a review board in order to have the initial charge of $119.00 from '06 removed. Who are these criminals. After reading all these complaints, can you even imagine how much money has been stolen all together. These people should be locked up and throw away the key. And as soon as this gets straightened out, if it can be, I plan to cancel my Chase/Amazon card. In fact, after this fiasco I will make every effort to cancel all credit cards and then I hopefully won't have to worry about ridiculous rip-offs like this. And I will be better off in the long run.

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queenzfreshkid
Jackson Heights, US
Jun 16, 2009 12:03 pm EDT

They charged me 70 dollars in my house hold card for no reason when i havent purchased anything in the past associated with this company or what ever you wanna call it. The reference number on my house hold card is CNDTSEEDMHB08100801500 for this TLG just for me.

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KioskGuy
, US
Apr 30, 2012 5:42 am EDT
Verified customer This comment was posted by a verified customer. Learn more

They got me too.

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Rotunno
, US
Sep 08, 2010 12:09 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Amazing! Just this morning Clark Howard talked about little charges that people overlook, even 25 cent charges that have gone on for years can add up. I was looking at my charge statement for something else and noted "TLG Just for Me" for $14.99. I order flowers often and the TLG caught my eye and I thought it was an FTD Florist. At first I thought "Hmmm, who died" then I noticed the charge was just $14.99, not enough for flowers. So, I looked back, back, back on my statements and sure enough TLG Just for me got me for the last 7 months. That's $104.93! So, I called them and they will credit me just the 4 months as someone mentioned, not the whole amount. It seems they are part of the Shoes Under piece of $%#@ I ordered off the TVand returned. Well, a check came eventually but not for the full amount. I cashed it and thought that was all. Not worth messing with for the full amt. I think. Anyway, I was told today that when I signed the check I was signing up for an 8-week free trial and after that if I didn't cancel I was on until I did cancel. What a rip-off! Now as most of you know, I have to appeal anything further back than the 2 months (that's IF they can catch the Sept. charge) Here's the address I have to write to in order to appeal and the fax number...Just For Me Executive Support, po Box 6100, Westerville, OH 43086 and the fax number...[protected]

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Harold Griffin
, US
Apr 28, 2010 5:03 pm EDT

This is the 3rd (THIRD!) such thing to happen to me in as many months. How do they get my card number?
Another creditcardfool...C

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Creditcardfool
, US
Feb 16, 2010 10:25 pm EST

TLG Just For Me CT is a fraudulent billing scam organization presently using a call center located in Lewiston, Maine [protected]). Those answering the phone are a "Kaila" and a "Rafael". Those are the names given to me when I called. Let the phones ring for as long as they don't answer! They try to discourage you by not answering, don't hang up - this is a " 800 " number and will cost them for every minute they make you wait. The credit card industry is doing nothing to close this billing scam. Google " Scam Watch 2008/2009" Trilegiant-Fraudulent Billing Practices - Identity Theft - A Bravenet.com Hosted Site. Yes, I also got hit after using a company called Haband to make a purchase. I cannot explain how they manged to obtain my credit card number.

Creditcardfool

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Angryatripoffs
hartfo, US
Jan 25, 2010 2:36 pm EST

I got charged $109.00 from a company called "just for me" the number is [protected]. I called and they tried to offer me a "deal" I told them that I want my money back and that I do not want to be charged ever again. They promised that they will give me a refund within 7 business days.
We will see...

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Dissedgusted
los angeles, US
Jan 19, 2010 10:35 pm EST

I just got off the phone with Chase after discovering an $89.00 charge on my account which has had a credit for many months. Out of the blue "TLG AUTOVNTGE" bills his to my card. We cut up the cards 6 months ago after we paid off the 15 month 0 intrest balance transfer 2 months ago. These all cant be honest mistakes. This seems like outright theft.

We should all take one anothers advice and not deal with ANY company listed in these complaints! I always use Budget Rentals for my employees and myself (11 years!). Never again and I will pass this on to as many people as I can.

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kiwiclive
San Diego, US
Jan 11, 2010 2:34 pm EST

Budget Rent A Car is promoting this with these guys, TLG
DON'T RENT FROM BUDGET.

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kiwiclive
San Diego, US
Jan 11, 2010 2:30 pm EST

It happened to me...129.99 they said it came through Budget rent a car that sent me a check for 9.99 that was cashed. Outright lie, I was out of the country for 5 months when I cashed the check. Just checked with Budget and they are partners with TLG so DON'T USE THEM.

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davidf
Potomac, US
Jul 23, 2009 11:10 pm EDT

This company is a total fraud.
I was charged $129.99 on my Chase card. As soon as I called, they claimed I cashed a check which permitted this charge. I denied it, asked to speak to a supervisor, and immediately she accepted the denial. I have been re-credited fully. But many people they prey upon do not check their bills diligently and they are getting away with it. The executives of this company should be put in jail.
David Finkelstein - Potomac, MD

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12:18 pm EDT

Great Fun unauthorized charges

They stated that I signed up for some sort of discount and they were charging my credit card $11.99 for the last two months. I called [protected] and spoke to a rep and she stated they would go back the two months and credit my account. We will see if that will happen.

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K1r4
Indianapolis, US
Mar 08, 2013 1:17 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I am also being frauded by this company TLG Great Funds. They have been taking 16.99 from my account each month, and I have no Idea why, or how they got my account. I have just found out they have been doing it this month when I checked my monthly statement and did not recognize the withdrawal. So I looked up the company online to find out who they were, and I got a bunch of fraudlant reviews on the company. Have any of you guys gotten a full refund?

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An Angry man!
Littleton, US
Jun 18, 2011 1:51 am EDT

They are a bunch of thieves, I purchased a ticket on March of 2009. I apparently entered my e-mail to get a dicount on the ticket purchased. And Since then they have been charging my credit card $11.99 for the past 26 months. We need to take this company to court. I am not sure whether price line is aware of this scam going on through their website. I never received any literature from them that I have signed up for some reward program. For 26 months i have no idea what kind reward I have accrued or what I was going to use that reward for. SERIOUSLY! great fun or whatever you name is you are a bunch of theives and I want my money back.

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zmarash
, US
Sep 26, 2008 9:06 pm EDT

I am reading my e-mails, I see that my bank send me an e-mail saying that I was charge from this company, I did not authorize them, so How they can just help their selfs, on my checking account, why our bans don't protect us, whens they know this company is stilling peoples money, so how hgo I get this money back, any one can tell me?

ComplaintsBoard
J
3:07 pm EDT

Great Fun unauthorized credit card charges

Charged 109.99 for membership to my credit card without authorization. Called, cancelled membership, and demanded a refund. They said they'd give the refund, but ended up only refunding $64.36. Called back and talked to a manager AGAIN who then "authorized the release of the remaining amount". If you have to go
through this, MAKE SURE that you get your FULL refund and not just a partial.

Good Luck!

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Kat L.
,
Oct 09, 2008 10:40 pm EDT

Found a random charge on my credit card's September bill. I have never heard of this company, much less signed up for anything to do w/ travel. Will submit to my lawyer.

ComplaintsBoard
K
7:07 am EDT

Great Fun unauthorized credit card charges

I purchased some shoes on SHOEBUY.com (will never happen again) and they gave my information including my credit card number to TLG Great Fun and have been charged since May 11.99 for membership. Membership to what I do not even know what this is and do not care. It took several calls before I could get through on the tool free number and I had to speak to a supervisor to get the entire amount refunded.

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Daniel
,
Jun 09, 2008 1:42 pm EDT

They sign you up for a monthly membership with annual monthly increases when you buy tickets through the cheap tickets web site.

The charges will appear on your statement forever if you don't stop it.

They won't remove the charges because you visited their web site.

They are only looking for one time victims.

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Diane Shimomura
,
Sep 02, 2008 6:19 pm EDT

Hi there,
I also have just noticed charges on my bank statement from TLG Great Fun. My bank gave me their 800 number and I spoke with a supervisor about these charges. Since I didn't have my statements with me when I called, she said I could fax copy of the billing and/or mail it to them direct. I told her I didn't want to fwd any bank information to them so they could do other fraudulant business with my information. Did you give them your bank account information?

What did you provide to them? I have tried to be so cautious with stolen identity thefts! Did you also complain to Shoebuy.com? The only website that I purchased anything from was from HOTWIRE.com-I guess I'll have to check all my correspondence with them.

Thanks for your comments

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Trung tran
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Jun 10, 2008 4:09 am EDT

I don't even know what this company is and why they charge me... i never sign ed up for them... this is a sure fraud. I don't know what is the proper step to report this company to the authority.. any suggestion?

ComplaintsBoard
T
8:07 am EDT

Great Fun illegal sign up and cash withdrawal

This is such a scam. i called tlg great fun source([protected]) and asked them how did they get any authorization to create an account or debit my acct. I was told I automatically signed up through a purchase online. That was a lie too. I haven't purchased anything online in over six months but suddenly today 8/21/08...i see a pending withdrawal for 12.99...They said it would take 10-15 days for it to be credited back to my acct.

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Tom & Betty
,
Nov 07, 2008 11:08 pm EST

This is TLG Great Fun... We just found out today that we were taken by this company for $36.00 out of our bank account. Here is a link to their information with the BBB of CT.

http://ct.bbb.org/WWWRoot/Report.aspx?site=29&bbb=0111&firm=41001179#complaint

They need to be shut down! They have been scamming people under all kinds of names for years by sneaking in under "legitimate" websites and swiping your credit card info. to sign you up for crap that you don't know you are ordering and you never receive. We talked with "Nancy" an "Executive Supervisor" this evening and after our conversation are being reimbursed $108 in total for all of the charges they have helped themselves to from our bank account. They say that Tom clicked on box while on the Columbia House website. He did not do that, he certianly didn't give them his banking information or permission to take money from the account! They also say that they have been sending us travel cupons and a magazine for the past year, nothing has been received from them... ever. "Nancy" told us that we may have "mistaken it for junk mail" to which we responded that maybe they disguise it as junk mail so they won't be so easily discovered! As for a magazine, none has ever been delivered to us and as for "TLG Great Fun" we had never heard of them until they were noticed stealing money from our bank account today. We need to get together and find a good lawyer to take up a CLASS ACTION SUITE against these jerks and every internet site that gives/sells them our banking/credit card information!

Betty & Tom
Whiteland, IN

ComplaintsBoard
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11:22 am EDT

Great Fun scam

I wanted to rent a car for vacation then great fun popped up. I just recently found out that Great Fun has deducted 11.99 from my account and not only that, another company under TLG Homeowner also deducted the same amount from my credit card. I spoke with both agencies and the 1st one said the will mail me a refund request form. The 2nd company said the money will be credited back to my account. They better! To others, don't put up with their bull****. I am so angry because they have a way of my us consumers suckers.

Read full review of Great Fun
Update by Dawn
Aug 12, 2008 11:21 am EDT

I wanted to rent a car for vacation then great fun popped up. I just recently found out that Great Fun has deducted 11.99 from my account and not only that, another company under TLG Homeowner also deducted the same amount from my credit card. I spoke with both agencies and the 1st one said the will mail me a refund request form. The 2nd company said the money will be credited back to my account. They better! To others, don't put up with their bull****. I am so angry because they have a way of my us consumers suckers.

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