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Great Fun review: charge on credit card 70

K
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11:03 pm EST
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We have no idea why charges of $11.99 are appearing on our Bank Statement. We never noticed it until doing our taxes this year and going through our expenses. This is quite insidious. there is an 800 number that we will try to call in the morning. We appreciated finding others with this complaint on this site which is making us think that this is, in fact, something fraudulent or at the very least a misrepresentation of some kind of service. We appears that whatever it is we're being charged for was something we never intended to purchase - whatever that something might be !

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The complaint has been investigated and resolved to the customer’s satisfaction.

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70 comments
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joseph kyriakakis
Vail, US
Nov 05, 2009 1:06 pm EST
Verified customer This comment was posted by a verified customer. Learn more

This is a Scam!

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joseph kyriakakis
Vail, US
Nov 05, 2009 1:05 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I have been paying this charge for over one year. I could not get a refund. This definitely a SCAM!

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hager9
East Liverpool, US
Jul 25, 2009 3:30 pm EDT

this company has debited my checking account 2 months for 12.99. i did not authorize any charges out and connot get a live person on the phone. Is there anything i can do before getting my lawyers involved?

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jcl
xxx, US
Jun 12, 2009 12:22 am EDT

I just found the same thing happened to me. I checked the BBB and no one has posted any complaints. I plan on it tomorrow along with the AG as well. Please follow through, we need to stop them! They have billed me for almost $100 and I think it was somehow linked to a purchase I made on Orbitz. If thats the case I will be going after Orbitz as well!

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browneyedgirlmrn
Elyria, US
Jun 05, 2009 11:08 am EDT

Today, I found I had a $35 charge on my credit card from TLG Great Fun. I got their number from my visa company (thank you USAA) and called TLG [protected]. The story they gave me was: 2 years ago I signed up with Columbia House Records (CHR) and in doing so I received an email from CHR agreeing to use TLG's discount service or pay for it in two years. To stop this part of the agreement, I had to reply to this email, in which I did not (because I didn't know anything about it).

The truth is, I canceled my 10+ year account with CHR 2 years ago. At that time, I had fulfilled all of my obligations with them. If this is true, how TLG got my credit card info. this give CHR a very BAD NAME!

Even with 20 minutes of error messages, I emailed CHR this morning requesting access to my account to remove my credit card info. But because of TLG and CHR, I am canceling this credit card to STOP THIS MADNESS! I know the economy is bad folk this is outright stealing. I will never use or recommend Columbia House Records again!

PS I am also filing this with the Ohio Attorney General and the Better Business Bureau.

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mamba
Idaho Falls, US
Jun 04, 2009 7:21 pm EDT

This is unbelievable. I joined classmates over a year ago and it has just come to my attention that these thieves have been debiting my bank account since I joined classmates! I had no idea and am righteously upset and after reading several posts realize that I like hundreds of others have fallen prey to another online scam. It is amazing that companies like this continue to operate. I would be very interested in joining a class action lawsuit if anyone knows of one and am calling my attorney ASAP to see if there is anything that can be done. I will also be contacting classmates and canceling my subscription with them. Thoroughly disgusted with companies like this and the lying, stealing crooks that operate them!

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Jen
Spanaway, US
May 12, 2009 10:17 am EDT
Verified customer This comment was posted by a verified customer. Learn more

EVERYON GO ON
Better Business Bureau's Online Complaint System to file a complaint and you could get your money back. Maybe if the businees gets enough complaints they will be fined or shut down! I'm in the process now!

Jen

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DaveDpS
Durant, US
Apr 28, 2009 5:53 pm EDT

PRICELINE gives our credit card information to this company... I think they should be held responsible! How are we going to stop these small fraudulent companies when the bigger ones we are supposed to trust are in on it. I've lost hundreds on this deal. Thanks Priceline! Screw your cheap hotels! Put them both out of business!

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amber
Cincinnati, US
Apr 07, 2009 1:05 pm EDT

I was charged $35.99 twice, and I have no idea what this if for. When calling my credit card company to see what the charges were for, the rep said they get calls like this for TLG Great Fun all the time. If that is the case where is the red flag here? The supervisor at Great fun said my account was opened by a pop up that appeared on my screen while purchasing music on line. Watch out for these pop ups. They managed to get my card information just from the pop up add and the use of my card on line. This company should be stopped. I have already contacted the BBB about this.

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Donna
Spring Hill, US
Apr 07, 2009 10:49 am EDT

I know personally of 3 others besides myself who have had the same problem with Great Fun. Now, my son who is serving in IRAQ, is being victimized by them! He can't do anything about it while he's deployed, so they're making tons of money from him. This is sick.

Why can't this company be stopped? Can we all get together and get a class action suit against them?

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ash
Birmingham, GB
Mar 04, 2009 7:08 am EST

They took £249.99 out of my account on 3rd march 2017, what number did you ring? please help...thanks

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rippedoffboater
Brighton, US
Dec 04, 2008 5:52 pm EST

I just got off the phone for my second time with these frauds. First I spoke with Billy who gave me incorrect information and it has been 3 months and I have still to receive a refund. Then I was informed that the first joke gave me the wrong information and then I spoke with stacy who so sincerely apologized for the inconvenience and actually told me that I wouldn't receive a credit until at least 5 weeks. They sure didn't need to wait to illegally charge my bank account.

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trudy
,
Dec 04, 2008 4:14 pm EST

I have been chaged many many times by this company tlg greatfn... I have cancelled it a few times with them, only to be charged again on my c card just a few days later! I am really bull about this as I never did order anything from this company. I called my c card co today and they told me they were filling out a form about it... they also told me that there was basically nothing they could do since that company has the bank number... i change in my c card number would not do any good. What if my c card was stollen? changing my account number wouldn't do any good? I am very dissapointed to know of this. If it happens again, I will get another c card from another company, transfer my balance over and that should be the end of the problem... I hope... I never knew this could happen that these merchants can get this information without someone actually using their card at their business... sad, , but true! Does reporting to the better business bureau help?

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Pezhman Ali Pourpezheshege
,
Dec 02, 2008 1:37 pm EST

This compnay is a total scam. I never signed up and they charged me for over a year when I never received anything. This should be illegal on the internet.

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Annetta Varner
,
Nov 26, 2008 7:11 pm EST

I also am a victim of this scam I reserved a parking space by the Airport and they got my credit card # off my reservation I call them and canceled it 3 week ago and than today I received a card (great Fun) in the mail. When I call them again their message says it is closed for the holidays I am not done with them. Is there a was to bring a class action LAW suit against them maybe this should happen .

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Brad
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Nov 26, 2008 6:18 pm EST

Where's the BBB at, Great Fun needs to stop having fun scamming people

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Julianne
,
Nov 10, 2008 7:18 pm EST

Susan,

I'm in the same boat as you. I was trying to pay for my DiscoverCard bill yesterday and found this $11.99 charge from GreatFun. I called their technical support line [protected] and spoke to Omar who cancelled my account immediately. He gave me a cancellation number and his extension number. However, for refund of the initial $11.99 charge, I would have to call their membership dept. Omar also explained that I supposedly "signed up" with GreatFun back in Aug, 08 when I purchased an airline ticket online from www.airtran.com.

I emailed GreatFun yesterday, and they said they were unable to process refunds via e-mail. They did, however, email me their Membership Department toll-free number [protected], opt 5 between Monday - Friday, 9:00a.m. - 11:00p.m. (EST). I called and spoke to a rep, and she asked her supervisor about the refund and it was approved. They said they will refund the money to my credit card account in 10 biz days. I called DiscoverCard right away and asked them to note the above information in my account as proof. We will see if GreatFun will do what they promised.

Hope this helps, good luck!

Julianne
Columbia, MD

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Beth Schecter
,
Nov 07, 2008 9:25 pm EST

Someone has to stop this company. They are somehow linked into priceline and other online travel companies. They have been charging my credit card 11.99 for 9 mos. I finally stopped it but now I need to get the money back they have stolen from me.

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Fred
, US
Nov 06, 2008 6:32 am EST

I too have been ripped off by Great Fun. Due to my poor scan of my credit card I have been ripped for a year for 12.99 a month. The only reason that I discovered the scam they had the nerve to send me a price increase for the product I knew nothing about. Does anyone know what to do?

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Raj
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Oct 27, 2008 8:50 am EDT

This seems not so good. I also booked airline tickets on Priceline and got a membership card from great fun. I already had a similar experience with another card co. from orbitz so I called them immediately and got my so called membership canceled under trial period. Why isn't Priceline doing anything about it... I guess that's how they are able to CHOP are prices... or CHOP are pockets.
All I would say is Buyers Be Ware...

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Angry Too
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Sep 26, 2008 10:52 pm EDT

"Great Fun" (as if there wasn't anything more ironic in this entire world) has scammed me too. End it as fast as you can. Call their hotline up repeatedly and demand that they cancel your subscription and get you a refund. If you can, record the conversation too.

Don't take no for an answer, either. Hundreds of people have been scammed by this scummy little 'company.'

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Katie
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Sep 16, 2008 8:58 am EDT

Hey, checkout the other threads on TLG GREAT FUN -- there are HUNDREDS of people out there just like me and you! Mine was through FANDANGO.COM too -- I wrote them a nice little email giving them a piece of my mind! Go to the BBB in CT (or NY, whereever your bank statement claims their company to be) and I will supposedly get a refund in 7 days and it took 2 days to get this resolved since I found the $11.99 charges for the last three months. Also, check back your statements up until you purchased the tickets and make sure they didn't charge you and you happened to miss the charges. I had to change my debit card and file a bank fraud report AND go to the Police Station to file a fraud police report. Take care -- hope this helps you out :)

PS: When TLG responded to the BBB email, they claimed I provided a password which is NOT true. Don't them them fool you!

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Heidi
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Aug 06, 2008 10:33 am EDT

Tlg great fun comes with priceline. They are experts on doing fradulent charges, its just a pop-up. I recently had $11.99 charged to my visa, I called my bank right away and told them it was a fradulent charge. They took right off. All you have to do it report the company and tell them is fradulent. They do this to anyone that buys anything off of priceline.

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BCrippen
,
Jul 29, 2008 6:53 pm EDT

I have had the problem with TLG GreatFun for almost a year. 11.99 out of my account every month. The bank gave me the 800 number and of course its always says disconnected. Internet fraud is a huge problem, all it takes is applying for a card, or banking, or even purchasing on line and you are DONE! Fine print on most anything says, "we provide or sell your personal info to other affiliates! That's it...DONE. But 11.99 is not the worst thing that can happen. we have had up to 139.00 out of ours and had to close accounts.

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tomasj
, US
Apr 17, 2008 6:26 am EDT

great fun says they are connected to priceline.com if this is true then why do we book thriugh priceline that has a link to get 10% back on your flight or vacation WE should boycott priceline is it worth it? YES when they let this ### operation take money out of my account is the ftc worth contacting

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mICKY
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Mar 26, 2008 9:00 pm EDT

http://www.consumeraffairs.com/scam_alerts/trilegiant_complaints.html

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Holly
,
Feb 19, 2008 2:12 pm EST

Ha! When I called it went like this " Hi, My name is...Greg" Yeah sure. Everyones having problems with them just let your credit card company know about the fraud cuz everyone keeps getting charged and nobody is seeing any money back.

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Ryan Pedersen
,
Feb 19, 2008 2:07 pm EST

When I realized that my account had been illegally charged by TLG Great Fun of 35.99 plus the overdraft fee of 27.00, I immediately called their customer service department and got ahold of some guy named Bernard on the 1st who told me that they would have my money back in the bank in 10-15 business days. Fifteen days later I called and spoke with yet another person at customer service who proceeded to do nothing about it as well. I then called on the 18th to find out why they hadn't put my money back into my account and spoke with a lady by the name of Laurie Anne who put me on hold and had me there for so long that I had to hang up and call back where I got ahold of another guy named Christian at customer service who proceeded transfer me over to a supervisor by the name of Isaac. He told me that I would have my money back in the bank in 48 hours, gave me a cancellation code, and then proceeded to tell me it would be another 10-15 business days. He also gave me the review board's fax number stating that he needed a copy of the overdraft charge. He stated that there was nothing he could do about something like that because it was a 3rd party charge ... WTF? I have never heard of these people before, I still have no clue what they are or what they do, and I NEVER signed up with the ###. I have already contacted a lawyer ... I suggest that anyone else who has a problem with these ### does the same.

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Carlos Martinez
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Jan 25, 2008 7:37 pm EST

January 08 is the 2nd month I have been charged by tlg great fun, you have to close the account you have with your bank, this stupid company has to be stopped !

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john brooks
,
Nov 30, 2007 9:25 pm EST

I also had 2 charges from tlg grtfun, neither authorized, bank is closing account per my request, wheres the law enforcement?!?

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