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Great Fun review: unauthorized billing 66

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6:14 am EDT
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My credit card was charged on Feb. 19 with a bill for $139.99 for a fraud-guard service I do not want and did not request. The company designation on the credit card bill is “TLG*BuyersAdv#[protected]." On Oct. 15, this company had slipped in a bill of $149.99. When I called, they said I ordered the service. I did not remember doing so. I know I did not order the same service again just four months later. That bill gave their phone number: [protected]. On September 4, this same company slipped in a bill of $149.99. It is ironic that a company supposedly offering fraud protection is actually perpetrating fraud. I and at least one other have written the Connecticut Attorney General asking for prosecution.

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66 comments
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MtheInsomniac
, US
Sep 15, 2017 4:29 pm EDT

I signed up with Great Fun to receive $25 back on a recent concert ticket purchase, I listened very carefully to their entire script regarding the terms & conditions, not once did they mention Buyers Advantage. I canceled immediately with Great Fun, & received no reoccurring charges.

2 months later, I notice a reoccurring charge of $16.99 from Buyers Advantage. A 20 minute wait later, a representative tries to explain to me how I signed up for an automobile gas & repair offer, it was a lengthy & comprehensive offer. I was forced to interrupt & inform the representative that I do not own a vehicle, commute by bike or public transportation, nor had plans to purchase a vehicle, so their offer would clearly not apply to my enrollment.

TL:DR: Do not accept anything but a full return from this fraudulent company! She was quick to reverse the charges when I mentioned the absence of documentation from their service, the building case against them online plus mention of a class-action lawsuit, & my preference to resolve the issue with their company versus the bank. 🙂

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Ronald Behe
Little Falls, US
Jan 30, 2010 10:47 am EST
Verified customer This comment was posted by a verified customer. Learn more

1-800-Flowers order resulted in "Membership" with TLG Livewell billed at $38.99. After receiving first debit card deduction and directing to have name and account information removed I have had another #38.99 removed from my debit account.

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Chazhall1
Novi, US
Sep 03, 2009 7:39 am EDT

I had a withdraw from my account for 99.99 and I have no idea how they received my information. I have done some traveling last month, but my credit card# was never submitted to this site and my bank had to shutoff my card and dispute the claim. There is a huge inconvenience with this 7-10 day process because my bank has to ship me another card and may not get my money back for 3 to 5 days after the investigation is complete. WATCH YOUR INFORMATION ONLINE AND BE VERY CAREFUL WHEN YOU TRAVEL

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andy hayman
Scunthorpe, GB
Mar 04, 2009 3:53 pm EST

I was contacted by someone from tlg loans and my bank card details were taken i was told that before any monies was taken from my bank account i would be telephoned to inform me that they were taking the monies from my account and since that phone call i have not heard from the company that claims they can offer me the £1000 loan that i have requested there for i would like the full amount of monies taken from my account reimburst asap or legal action shall be seeked and it shall also be passed to the police as a matter of theft.

Before anyone can say that it is not classed as theft it is as for the fact i was not informed that you were taking monies from my account and i have not recieved either the paper work that needs to be signed or the money for the loan amount i do not take kindly to being misled or taken for a ride.

I will also be looking for compensation due to the inconvenience that you have caused by not keeping to the agreement by your selves

yours truely

A.Hayman

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ishfaq
manchester, GB
Jul 25, 2016 5:30 am EDT
Verified customer This comment was posted by a verified customer. Learn more

TLG CHARED ME FOR 49.99 POUNDS FOR NOTHING, I WANT THEM TO COMPENSATE IT,
REGARDS

ISHFAQ

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Janice Converse
P. O. Box 213, US
Jul 25, 2016 5:30 am EDT

i would like this CANCEL AND A REFUND TO MY CREDIT CARD ACCOUNT THANK YOU MY CREDIT CARD IS A MASTERCARD NAME ON THE CARD IS JANICE CONVERSE 09/08/1 AND ALSO I DON'T HAVE A PHONE NUMBER TO GET IN TOUCH WITH YOU TO CANCEL THIS ACCOUNT, I DON'T WANT ANY MORE LETTERS OR PHONE CALLS TO JANICE CONVERSE AT ALL. THANK YOU

JANICE CONVERSE ROSIE_CONVERSE@YAHOO.COM
09/08/10

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Robert Davila
San Antonio, US
Jul 25, 2016 5:30 am EDT

NME Mags give information to scam outfits such as TLG. Then one is charged with no authorization at all.

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Ruperte
, US
Jul 25, 2016 5:29 am EDT

Never signed up for this service! Wonder how they got my CCNumber? Will talk with my Attorney concerning legal action against them.

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TW Power
, US
Jun 27, 2016 7:04 pm EDT

This is a fraudulent company. They attempted to charge my card yet again and the bank stopped it and reissued me a new card. Why are these people still allowed to operate outside of a jail cell?

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milliesamkev
Bath, GB
Jun 21, 2016 4:37 am EDT

On friday 1st May 2009, I noticed a payment of £49.99 taken from my bank account, I have not contacted this company for any of their services and certainly not asked for a loan, I've tried ringing them on a phone number I obtained from the internet website, never an answer. This money has been taken without my consent, I would like to know how I go about getting it reimbursed? I've spoken to my bank, who tell me this is a legitimate company and I need to speak to them about getting my money returned, my bank will involve the police if I can prove I've not authorised TLG loans to take this amount.

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Getahun
London, GB
Jun 08, 2016 5:22 am EDT

on june 2 the TLG company took £249.99 out from my account with out authorisation. apparently this company is known to many people for thier frudulent activity in the interenet complaint board website. How can I get my money back and stop further transaction from this company? I called my bank to stop any further trasnsaction but told they can not stop it. instaed I was told I had to contact TLG loans myself which resulted in futile. the company appeared to be a money laundry ### praying on valurable people who happen to apply for loans with thier company. the phone number provided with the company is not reachable. somebody out thier knows about this company and your help is urgently needed.

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MR PETER
, GB
Jun 08, 2016 5:22 am EDT

My name is Mr peter, i got a message in respect of a loan request from tlg loan a lady asked some question, next thing i heard was they wanted to verify my information through my account due to the information i gave them and that i will pay £49 .99 .i told them that they should send their account details to me afterthe checked, i wiil make the payment by cheque but the next thing £199 .99 was deducted from my
account on10 of april 2009 without my consent.

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Saskia84
, US
Jun 08, 2016 5:22 am EDT

I have had multiple unauthorized charges from TLG Shopper. I have filed complaints with their company several times and they have failed to stops the charges as well as cancel the account. I have filed a complaint with my bank and cancelled my debit card yet this company TLG Shopper has managed to get my new debit card number and made another unauthorized charge just yesterday. Another concern is that TLG Shoppers seems to be taking part in Unauthorized Distribution of Personal Information as well. TLG Shopper is either charging under several different company names or they are distributing peoples personal information to companies similar to theirs since I have had charges from similar company types and charges around the same times. These people need to be stopped! I along with everyone else work hard for my money and do not like to have my money stolen.

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nelly
Wolverhampton, GB
Jun 08, 2016 5:22 am EDT

I applied for a loan and TLG phoned me and told me i'd been accepted for a loan and they needed some details. they asked various details then asked me for my bank details stressing that it was only for idendification purposes, i then queried why and they said it couldnt go through unless they could prove who i was, so stupidly i gave them the details and they stressed they wouldnt take any money out of my account. After speaking to them i checked my bank account and 49.99 had been taken out within 10 minutes of our phone call. I called them back and they said it was an admin charge, i'm really disgusted that they can do this, i complained to moneysupermarket.com because thats who i went thru and coulnt do anything. my bank couldnt stop the payment even though it was pendingas id freely given them my bank details. what can i do to get my money back, im worried they are going to take out more. can someone please get back in touch with me.

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Paula Laws
Marion, US
Jun 08, 2016 5:22 am EDT

A company called TLG Shopper45358401 is taking money out of our checking account. I have never heard of TLG
and certainly have not given anyone permission to take money from our account. We have recently moved and the money is being taken out of our account in Moundsville WV - United Bank. I am closing the account, hopefully that will stop this unauthorized use of our account.

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Maccey
, US
Jun 08, 2016 5:22 am EDT

I had a call from a company stating they could give me a loan, so they asked for personal details including my bank details, but said that no money would be taken from my account until i got the paperwork throgh about the loan i was supposidly getting and i returned them, they said that when i returned them then they would take the fee of £49.99 from my account and then i would recieve my loan, i checked my statement to see that tlg loans had taken this fee from my account on the 23/5/09 but i had not recieved the paperwork they said they were sending, and until this day, i have tried contacting them but the numbers i call say they are no longer in use. this is fraud and i want my money back.

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Bobbie Thomas
Talladega, US
Jun 08, 2016 5:22 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I DID NOT GIVE YOU MY CONSENT TO TAKE ANYTHING OUT OF MY CHECKING. I DON'T KNOW HOW YOU DID IT BUT I AM
GOING TO FIND OUT THRUOGH MY BANK AND A LAWYER, I WANT IT STOPPED NOW, THIS HAS BEEN 3 MONTHS YOU
HAVE TAKEN OUT $19.99 I WANT IT STOPPED NOW.YOU CALL ME.[protected]
bOBBIE tHOMAS

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klawsam
Mechanicsburg, US
Jun 08, 2016 5:22 am EDT

Received charge of $11.99 on my credit card on 12-24-08 and posted on 12-25-08. Called their phone number that is displayed by my bank for transaction information [protected] an they're not answering. What I want to find out is HOW they got into my bank account and WHY! I will be calling my bank and reporting this company and if necessary, get new credit card issued. What jerks!

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Ruf26us!
, US
Apr 19, 2016 5:27 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Unauthorized credit card charge. I have seen these charges on my statement for the past few months. They charge me $16.99 twice. I never signed up for any withdrawal.

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Ruf26us!
, US
Apr 19, 2016 5:28 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Very unhappy this is happening.

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Daniel Miess
, US
Feb 07, 2016 10:48 am EST

Be careful: sometimes if you buy a product, because of careful wording what seems like being signed up for one membership really is signing up for multiple. So if you signed up for Buyer's Advantage for example -- you could also be signed up for Everyday Privilege's Gold, Shopper's Advantage, Traveller's Advantage, etc. My advice is this: when you call ask the representative to transfer you to a supervisor if you want to cancel all TLG memberships. When you speak to the supervisor say: "I want you to look up in your system. I want you to look up all of my TLG/Affinion memberships. If there is a cost associated with any of them cancel them. Also, if I have been charged for any of them tell me how long I have been charged, including the year, and I would like a refund for all charges.

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AmandaSt
, US
Jan 16, 2016 2:45 pm EST

I tried an offer offered by Super Shuttle - they said we would get $20 off - I signed up and got signed up with service called Great Fun. That's run by TLG Buyers. I cancelled within the month - not to mention we never got our $20 off from Super Shuttle. I cancelled - even have email cancellation verification - AND I have been charged $16.99 a month since then. I just now saw this charge. Disputed it with my credit card company who can only give us 4 months back. Called Great Fun who promptly interrupted me when I started to explain the situation and said I was talking to the wrong group. Then transferred me to this TLG Buyers Advantage company. Who said it doesn't matter you have to cancel with them not Great Fun. This is total 100% FRAUD. This company is SCAMMING people and STEALING their money. I will NEVER use SUPER SHUTTLE ever again. I will never recommend them to anyone. They stole close to $300 dollars from a family of 4. They need to be sued. Someone needs to file a class action lawsuit against ALL 3 of these companies for running a SCAM. And I can probably bet the Super Shuttle get some sort of kick back form sign ups.

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Siddhartha S Ghosh
,
Jun 08, 2016 5:22 am EDT

Hi,

Some company called TLG*GREATFN charged my credit card $12.99. I have no idea what this company is and why it has charged me.

Regards,
Sid

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Likkel
, US
Jul 25, 2016 5:29 am EDT

This amount just started showing up as a debit out of my checking account. Don't know who it is or why me.

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ester cuervo
Brighton, GB
Jun 08, 2016 5:22 am EDT

They ask me fore my bank account details telling me that they need to do the credit check if im able to get the loan. Being really ignorant and wanting to have the money I've ask for I gave all my details. I just found out today that they took £99.99 in my account! Does anyone know if i can have it back?

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rnpam69
, US
Aug 05, 2015 9:01 am EDT

My card has been charged every month for about 6 months now...some months I was double charged! I have NEVER authorized this company or scammers to charge my card ever! going to see an Attorney today, my income is very limited, I have small children who need to eat and you scammers are STEALING their food right out of their tummy...you should be ashamed and you WILL be prosecuted! GET A REAL JOB YOU LAZY A**** INSTEAD OF STEALING MONEY SOMEONE ELSE WORKED HARD FOR...GOD SEES YOU AND YOU WILL PAY THE PRICE here by a judge and also in the after life! ###! SE YOU IN COURT... BTW I'm suing for damages too so you will pay more than you got from me that's for sure! I hope everyone gets their money back after this lawsuit!

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Doug Jerome
, US
Nov 13, 2009 7:51 pm EST

I was charged $129.99 to become a member of TLG Buyers Advantage that I had not authorized. The company says they will remove the charges from my credit card----I hope. I called the credit card company to let them know.

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stephanie
Inverness, GB
Jun 08, 2016 5:22 am EDT

this company phoned me spoke a load of rubish and then took 99.99 out of my account only now do i realise they are a cone! has any one maaged o get their money back ?

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MRaftery
La Mesa, US
Mar 11, 2015 3:07 pm EDT

An FBI agent I know says to file complaints with www.ic3.gov the Internet Crimes Complaint division. These thieves stole money through the same scam from a senior volunteer at our nonprofit. Please file a complaint all and help nail these con artists.

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MRaftery
La Mesa, US
Mar 11, 2015 3:05 pm EDT

I talked to an FB I agent. He says file complaints at ic3.gov. That's the Internet Crimes Complaint Center. These thieves ripped off a senior volunteer with our nonprofit. You can help nail them by filing complaints.

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Armin
, US
Jun 08, 2016 5:22 am EDT

This company told me i was accepted for a £2, 000 loan. told me i would have to pay £62, 00 a month, paid back over 3 years, then took £49.99 out of my account, and not heard from them since, sent emails, phoned them over a 100 times, my bill was so high, my phone has been cut off, so i want all phone calls paid for they put me hold for over an hour every time i contact them, and then hang up on me. they should be assamed of them selfs i have 2 children and im a single mum, so i want all this money back asap.

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Leslie Quick
Brooklyn, US
Mar 21, 2013 3:55 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

TLGBuyersAdvantage [protected], should be made an example of for fraudulent and unauthorized charges to my account like they have done to so many others. I purchased Pedi-paws back in March of 2009, Pedi-paw has given my credit card number to a third party TlgbuyersAdvantage without my Authorization. I called my bank who then immediately cancelled my card they give me the number to TLGBUYERSADVANTAGE i called them on 3/20/13, an spoke to the supervisor Mr.Jose cardenas who apologized to me up to the high heavens, but that will never do, he then cancelled a membership that i never know of let alone authorized he kindly give me a cancellation #w134rzwr and said he would mail me an affidavit to fill out in about 10-15 business days so as to reimburse me for $559.96 for a yearly membership that they were deducting out of my account since 2009 up until 2013. How about that they deserve to be made an example of don"t you think so. I dont know about you but i am going to highly recommend TLGbuyersAdvantage to fradulent legal services.

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Barbags
Milwaukee, US
Jan 20, 2013 7:14 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I'm getting the same $16.99 charge per month on my credit card. Please let me know if there is a suit against these people because I'm on board to go after them. This is ridiculous - there are TONS of complaint boards about this company doing this to DOZENS of customers. Can we report them?

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iynen
, US
Nov 19, 2012 6:40 pm EST

Since my bank account is dynamically active, I could not able to check transactions very carefully. Two days ago, I knew that only 19 dollars left in my bank account, one day later once I went to ATM to deposit cash to my account, I have seen that 4 dollars left. That gave me a question mark in my mind, then I went back to home and checked buyer advantage company withdrew money from my account even though I did not spent any more with my debit card. Then I checked this transaction carefully, then realized they had been withdrawing 14.99 dollars every month since 2008. I have contacted them, then guess what customer representative told me, this company is a third party company of bank of america. I called back to Bank of america then I told me they dont have any third party company. Lets guess what happened afterwards, I have just only got 13 months money back, not for 5 years! What should I do now?

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BenjaminV
, US
Aug 29, 2012 1:43 pm EDT

here is a calls action being filed... http://www.gilmanlawllp.com/consumer-protection/apollo-trilegiant-affinion-tlg-scam-alert-for-membership-clubs-appollo-complaints-trilegiant-complaints-affinion-complaints/

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BenjaminV
, US
Aug 29, 2012 1:42 pm EDT

HERE IS A CLASS ACTION BEING STARTED... http://www.gilmanlawllp.com/consumer-protection/apollo-trilegiant-affinion-tlg-scam-alert-for-membership-clubs-appollo-complaints-trilegiant-complaints-affinion-complaints/

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Russ Carter
New Brighton, US
Mar 17, 2012 2:33 am EDT

I am getting charged $16.99 a month on my Capital One statement and I have never had a BOA account. I do have an account with Citizen's Bank, but don't know what relation it would be between the two. I haven't taken any offers and just use the card for an emergency payment when short of cash.
Russ Carter, New Brighton, PA

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Russ Carter
New Brighton, US
Mar 17, 2012 2:31 am EDT

Debbie ... let me know if there is a class action lawsuit. If you need my signature, I'm on board. I am getting charged $16.99 a month on my Capital One statement and I have never had a BOA account. I do have an account with Citizen's Bank, but don't know what relation it would be between the two. I haven't taken any offers and just use the card for an emergency payment when short of cash.
Russ Carter, New Brighton, PA

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Debbie Key
Alpharetta, US
Feb 05, 2011 1:16 am EST

I hardly ever use my Visa debit card with Bank of America, never use the internet with my visa debit card and rarely look at my statements. I just opened up my statement and saw this Recurring charge of $13.99 taken out via my debit card! I instantly called the number on the statement [protected] and it never got me to a live person and disconnected me every time. I spent an hour trying to reach them. I Called Customer Svc with BOA. They said this has been a recurring charge since March of last year and that I should be able to collect all my money back thru the Fraud Dept. They connected me with John of Fraud Alert who also could not get in touch with Buyers Advantage. OMG! Buyers Advantage is connected with Bank of America and John asked if I had signed up with them or did I hit the wrong buton when I got my Visa card! NO I have NEVER signed up with Buyers Advantage and if I hit a wrong button how does that make me responsible for something I knew nothing about. Signatures are needed for contracts, not pushing buttons to commit to them for taking out a recurring monthly charge of $13.99! I am a contract paralegal and have direct connection with attorneys and I told John I better get all of the charges off of my account! He credited my account for now for all the charges, but made sure I knew that it was totally up to Buyers Advantage as to crediting me back the money and they would take all the credit back the minute the dispute was not resolved. Can you spell Lawsuit Bank of America and Buyers Advantage if they do not credit my account! I will cancel all my Bank of America accounts AND BLOG about this injustice AND consult with the attorneys if this is not resolved. Debbie Key, Alpharetta, Georgia

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elizabettys
Chicago, US
Dec 18, 2010 3:06 pm EST

Your experience with this scam can help a class action building against Trilegiant, the company behind the unauthorized charges. Can you join me and contact Freed & Weiss to share your story? It’s easy and quick for you. They need to hear from consumers who have gone through this directly.

Here are the details:
Trilegiant Scam: HELP STOP IT!

Trilegiant is behind more consumer abuse. Take action and contact Freed & Weiss - info @ freedweiss (dot) com (No Spaces), or call, toll free 866.779.9610

Here's more information:

Customers of websites like 1-800-Flowers.com, Travelocity, Shutterfly, and Orbitz (to name only a few) are reporting mysterious monthly reoccurring charges to their credit cards. Thanks to marketing tactics (i.e., those pop-up windows) used during check out, without proper consent consumers are accidentally joining club memberships and having to pay for them monthly! Other tactics include bogus mailings of checks, text messages, and automated marketing when you call to pay a bill by phone.

Most people don't even realize they are being charged every month for a service they never ordered!

PLEASE CONTACT FREED & WEISS IMMEDIATELY if you - or anyone you know - has reoccurring charges after purchasing from any of these companies.

Email: info@freedweiss.com

Best regards,
Elizabeth

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