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T.J. Maxx Customer Service Phone, Email, Contacts

T.J. Maxx
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1.5 499 Reviews

T.J. Maxx Complaints Summary

61 Resolved
438 Unresolved
Our verdict: With T.J. Maxx's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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T.J. Maxx reviews & complaints 499

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12:38 pm EDT

T.J. Maxx manager

I visited my local TJ Maxx in Zanesville, Ohio today, 7/17/18 from 9:35am-12:25pm. I politely asked an associate if they had put out there Rae Dunn pottery for the day. She was very kind and said they had a bunch of it in the back room and said she would go check for me. A dark-haired females manager stopped her and gave us a talking to about how they don't do that & that housewares was not a priority for her store. While I felt like a child who just got scolded, I apologized & shopped around for a couple of hours, hoping the product would be put out. I passed the same manager numerous times. I even sat down & waited for over an hour & the same mgr passed me several times. It was clear she had no intention of bringing it out of the back or being accommodating whatsoever. It's been rumored, this mgr waits to put out this collectible pottery until certain customers arrive. Very frustrating morning.

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6:45 pm EDT

T.J. Maxx customer service

Stopped into the Orangeburg, SC store and found a cute shirt to purchase. I went to a sales associate to make my purchase. Once the associate Jamar rang it up he proceeded to get a bag and I set my money on the counter which was. $10 bill. He at this point had set the bag on the counter with shirt placed in side. This is when things went real wired ... he was holding his hand out for the money and I had my wallet in my hand he was like looking out over my head. My first thought was he couldn't see well and second thought was he was cross eyed. I said it right here and pointed to the money . He swiped it up with major attitude and I still didn't know what the issue was UNTIL he had my change in his hand and I held my hand out ...THEN he intentionally dropped it on the counter in a very disrespectful manner! When I asked why he did that he said I didn't hand him my money! Now I am a 50 year old woman, who has worked in customer service for many years . I never would have treated a customer in this manner nor would any of my employers tolerated this kind of behavior! Is this the kind of sales people we want to deal with ! This is why people shop online more and more everyday! I enjoy going out looking in the store rather than online ! If people have to deal with this kind of associate than I no wonder these stores are going out of business. What happen to customer service? Does places like TJMaxx not teach Customer Service edit kit anymore ? Very unhappy customer!

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11:09 pm EDT
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T.J. Maxx dark chocolate covered almonds with coconut in milk chocolate

This is not a complaint. I am only looking for a product that I am desperately trying to find. I am going to attach a photo. Please let me know where I can find these or if I can buy directly. I am highly in love and would love for someone to contact me back with information on where I am able to purchase these or again but directly from corporate!

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Christina Wright
, US
Nov 07, 2022 12:23 am EST

I just saw them on Amazon it's the green and white bag its lamontagne I believe $30 for 3 packs .. I love them too

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Megmm
, US
Nov 29, 2019 12:04 am EST

Bazzini, the company that makes these, is located in Pennsylvania, I used to work there. Call them directly, you might be able to buy them directly or they can tell you where to get them.

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Alex Isele
, US
Nov 12, 2019 12:45 pm EST

Came across a bag at a TJ Max in Northboro, MA and now in the same boat. God speed to you.

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Q
4:54 pm EDT

T.J. Maxx employee service

We were at checkout and the person that was ringing us up was really rude. There was an item that had no price and so she rang it up for 12.99 and clearly it was not that expensive so I asked her to look it up in the system. The lady snapped at me and said, "Well, I've been working here long enough to know how much it is!" She ranted at me and then I asked her to please look it up and she made a fuss and left. And when she came back she rang it up and it was 7.99. She did not make eye contact after that nor did she say that she was sorry! Her name was Teresa and it was at the Albany, GA TJ max.

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yas2020
, US
Aug 30, 2019 2:48 pm EDT

Treating like crimInal
I was at tj max Olney, and return the coat over from 9 months, The lady Customer service name Chu Chu, refused to return it, even with the rcipt and all tags on, i know the policy is if the tags on you can ask for retuen, but she treat me like some crimninal and first she asked me recipt which was provided, then she trying to ask if tag should be in the collar, then she was trying to show me that her computer was not accepting it because she was accepting from recieptand i asked her to do from TJ max tags on, but she refused...she just was not following the store policy, she has some personal thing going on, i think evry employee worjk under store policies and proceedure, and if the tags on, they return if product is unused and same as it were bought it...I will not go to this store any more

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PigletB
, US
Jan 02, 2019 12:53 am EST

I was at the TJ Maxx on Richmond Ave. in Houston, TX on December 30, 2018 to make a return. The cashier named Miriam looked at my receipt and immediately said, "you can't return these since you received 50% off." I have been a loyal customer at TJ Maxx and have made many purchases but have never heard of final sales for holiday items that was marked 50% off. I told Miriam that no one informed me of a final sale and there was no indication at the store that holiday items were final sales. She insisted with a nasty attitude that I could not return the items because I got 50% off so I requested for the manager. The manager confirmed with her that I had a receipt and the items had price tags attached. She told her then there was not an issue to accept the return. Miriam seemed dissatisfied with the response and reconfirmed with her manager about her "made up" final sale policy. Without apologizing for her mistake she proceeded to process the return. During the transaction the credit card machine was not functioning properly so I had to remove my credit card a few times. Miriam, instead of asking the customer politely, she said with her attitude, "waiting on you to insert your credit card." At this time, I had enough of her attitude so I said, "as a customer service rep you could have said it in a nicer way." It is unfortunate that Miriam didn't have the personality and proper training to perform her basic duty. I hope TJ Maxx would take this comment seriously and take necessary actions.

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Annoyedworker
, US
Dec 21, 2018 12:17 pm EST

Maria the manager at the tj maxx In nanuet ny is very rude/disrespectful I am an employee & I cannot take her [censored] anymore I haven’t done anythin rude to her I always did my best to avoid & ignore her rudeness I thought I was the only one dealin with that to find out co workers have experienced her disrespect & has even witnessed when it has happened to me she even jacks up my hours & every time people find out she is the closin manager or even there there’s a bunch of call outs & sour attitudes because they’re upset every time a holiday lands on a day i normally work she intentionally takes me off when the other manager did the schedule she would leave me on or ask if I’d like to work to get time & half I wish the manager was not transferred but she was transferred due to the fact she was promoted since she was such a great manager we all loved her & her name is Gina isneria

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J
8:14 pm EDT

T.J. Maxx customer service

Hello,

On Friday, June 22 I was shopping at the TJ Maxx store on Henderson in Columbus, Ohio. I accidentally left my sunglasses in the fitting room but returned back to the fitting room a few minutes after noticing I had left then. The worker in the dressing room area was not helpful and very short with me when I asked about them. I quickly realized they were gone although they room was still empty. I went to the manager and he (Brett) told me he would have Loss and Prevention from district level review the cameras to see if anyone had entered and they would be calling me the next day, on June 23. I did not hear from anyone so I visited the store and a new manager (Nancy) told me they would be in touch either way.

The sunglasses were just under $200 which is unfortunate that I left them out of my sight in front of an employee for a few short minutes. I am most upset about the poor customer service and lack of communication I have received from this store. I am frequent buyer at this store and will make sure I do not continue to give business to a store that shows no respect to their customers.

I would appreciate a follow up since it has been 6 days since the incident and I was promised I would hear back the following day.

*This is my second attempt trying to get ahold of someone at TJ Maxx. First attempt June 28.

Thank you,

Jessica

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8:43 am EDT

T.J. Maxx daren holloman, management at store 234

Tuesday june 27, 2018. My mother and I walked into the home goods store with intentions to decorate a guestroom and soon I we entered the store there were these 3 gold tables that were exactly what I needed for the livingroom (exactly why most love the store). I told my mom that if the lady who looking at them didn't get them I would. I walked the store filled a cart and went to get another to find that the tables were still there. We loaded up all 3 into our cart. Two on the right side of the aisle and one on a couch turned upside down. Score! We proceeded to the checkout. As I was standing in line, a lady customer who was checking out came to my shopping cart picked up the one of the tables and stated this is my table I had it on hold. I told her no this did not have a hold tag on it and please don't take anything out of my cart again. She said, i'll just call the manager which agreed she should. The manager approached me while I was cashing out. Ma'am this table was on hold and it belongs to this lady. I explained that there was no hold tag or anything else on this table to state that. He aggressively told that the area was for hold items and that they had ran out of signs. I asked how was I supposed to know that. He stated sarcastically that is what I am telling you now. I informed him that I will be buying the tables. He turns to the other customer and states I quote, "she's not giving it up. She is horrible person and I hope someone does the same thing to her". She then walks up to my cart again to take the table. I tell her, that the manager is here as she requested and I really need her to remove herself from my personal space which was one foot from my face. The manager then states you know what you will not be buying these tables and proceeded to remove them from my cart.

I have been shopping at tjmaxx stores since around 2000 and I have never had any experience like this. I am an avid shopaholic and I have never had any experience like this in any store. I have worked in customer experience all my life from waitress to 16 years as a nurse. This managers behavior was unacceptable no matter where you go and I would hope this is not the direction that this company is going. Not only was he rude and belittling, he wish ill happenings on another customer. Would he have acted the same if I was white and she was black. I can't say that believe he would have. He asked me nothing concerning my side or concerns. How much money did the store lose it my one transaction remember I had 2 carts of merchandise. There were many different ways a good manager could have resolved that problem and left everyone satisfied. He may have pleased her but I have told everyone who would listen to my story and left them appalled.

I left that store and cried. It was the worst shopping experience in my history. It ruined my day and a week later I still feel the embarrassment. I feel like I have lost a family member. Tjmaxx/home goods/marshalls stores were my go to stores. I can not say that I will never go again but I say it will be my last option. I can not with good conscience go and spend money with a company that thinks so little of me and my hard earned money. Just the week before I went to 6 different homegoods stores just to find a table that I saw broken in another store. Almost every decor in my home was purchased from this company. I shopped the whole weekend and it hurt not to go to any of your stores and I was forced to shop at other stores leaving me wondering if I could have found something better.

What can tjmaxx/homegoods do to make it better. I really need an apology from the manager. I would like to believe it was an act of his own bad judgement and not the direction of the company.

Sincerely
Pricillia adams
[protected]@gmail.com
[protected]

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8:28 pm EDT
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T.J. Maxx unethical behaviour

Dear TJMaxx management.
My name is Denys Slesarenko. My wife's name is Olena Slesarenko. We are both Jewish refugees from Ukraine, a family that came to the U.S. to live equal, free life without any mean of being discriminated by race, origin, or native language in any case.
Today, we got discriminated by one of TJMaxx store representative Rhonda; the store located in Culver City on 11020 W Jefferson Blvd, Culver City, CA 90230.
Today 06/24/2018, my wife and I stopped by some staff that we needed and also, to return two (2) items which my wife had bought earlier in the same store.
When we got to the cashier, we saw a TJMaxx representative there. My wife gave to her two (2) items with TJMaxx price tags on them which were shorts tagged $14.99 and white blouse tagged $24.99. We did not have receipt.
My wife has been a loyal TJMaxx customer for more than 7 years, and has never had any issue there. Usually, when you don't have receipt, but want to return a TJMaxx item with a price tag in brand new unused condition, a store representative would give you a TJMaxx store credit card for a full amount. That how it's always worked with my wife case.
But today, it turned to an expectable disaster.
The TJMaxx representative Rhonda asked my wife for the receipt, but she did not have one. My wife politely asked the representative if she could give my wife a store credit card for the return. However all of sudden, the representative told by my wife that she didn't understand her and then, the representative told me that my wife would not get a full refund, but 20-30 % less because my wife didn't have the receipt.
When we asked the representative to speak with the store manager, she told us that she's the manager. She apparently lied to us because in split seconds she told us that if we would want to meet the store manager, we would need to wait 45 mites, and that she would not want to "deal with us anymore."
I didn't want to escalate the scandal more, so I asked my wife to take the returns with her and wait for me outside. Next, I paid with the same representative for the several items and asked her if the same rule works for all TJMaxx store network, so she replied me, "Yes."
We were deeply upset by the unprofessional behavior of the TJMaxx representative.
I immediately drove to the closest TJMaxx store located in Los Angeles, at the Crenshaw plaza shopping mall and asked for help. A helpful TJMaxx representative there took our returns, the same returns that we could get full refund in the Culver City store, and without any questions issued the full refund and gave us the TJMaxx store card for the full amount (copy of the store card receipt attached).
We were really embarrassed by this racial harassment. Our accent could be different from native English speakers and we also may look differently, but nobody can treat us differently and selectively than others. We are all equal here in the United States of America.
We want to complain about the unprofessional behavior to the TJMaxx management, and make sure that nobody else in the future would not be harassed or discriminated there.
Please reply us in your earliest convenience.
Sincerely Denys and Olena Slesarenko
Ph: [protected]
Email: [protected]@gmail.comn

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11:25 am EDT
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T.J. Maxx layaway service ponce puerto rico

Been waiting for more than an hour to make a lay away. Person stays a long time with customer. Called through phone they said they would come back soon. Been waiting more than 15 mins. No one has come out. I have a lay away of 252$ and apparently no one wants to take it.
Also the a/c is apparently off. Too hot inside the store. I told an employee she said she already told the boss about it but it's impossible to even try the clothes sweating that much!
The store gives too little importance to customers. No wonder is always empty!

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11:43 pm EDT
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T.J. Maxx returns

Good evening, I am visiting Phoenix coming from out of state. I had an Item in the car that I had purchased a while back that I thought of returning on my visit to Tjmaxx today. The store I took my time to go to was, #162 in Bell Rd. I believe. (I asked for their store number). My complaint is, I had this Mophie phone charger in its original package that did not fit my cell phone. So I stopped by. I, knowing that your company does very well with taking returns, confidently asked to return it. Then was shut down in immediately. The lady automatically said I had to have a receipt. Then she went above and beyond by mentioning a full list of items that they won't return without a receipt. I was a little intimidated. She then rushed my questioning by asking me to step aside to help the next customer if I didn't have my receipt. I then had to ask for a manager. Hoping for better help, since the "front end coordinator, " wasn't able to help. She was very kind and also told me she wasn't able to take the return. I asked if I could at least have a store credit, yet they were very set on not taking the item. So I stepped out. I then called the Happy Valley store about 20 minutes from there and told them about my returned. Their response was very diffrent. I didn't catch her name but, she said she was glad to help. I am staying 15 minutes away from store #162 and was very disappointed I had to drive further way from my location for $20 worth of returns and do my shopping over there.

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8:06 pm EDT
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T.J. Maxx an appalling rude scary employee named jasmine

This evening, 6/17 @ approximately 7 pm my grandson took my credit card and purchased two items at my request while I used the rest room. When we were leaving the store he told me didn't get a receipt. We went back to the #4 cashier named Jasmine. As she was finishing with a customer, I told her she forgot to give my grandson a receipt and asked where I should go to request one. She said, very angrily and rudely, "If you will just stop and wait I will do it when I am finished with a customer". I explained that we would certainly wait, and that I was just asking if she was the person to ask. When the customer left, she turned to me and said, "I didn't forget to give him the receipt--he walked away too fast to get one." She seemed so disgusted with my receipt request and she was miserable. I explained that he was just a kid and I'd wished she had just called him back to take the receipt, but I told her no harm done - could she just give me one. She again said he walked away and she didn't do anything wrong and she seemed furious! I quietly told her she didn't have to get so angry-that I only wanted my receipt. She said, "Don't be accusing me of being angry. I'm not angry so don't go accusing me". I was speechless at this behavior and getting scared of her.
Finally a lovely woman named Karina heard how angry and rude Jasmine was being and she said she would take care of it. I thanked her and I asked if Jasmine had printed it could it be in the trash? Jasmine pointed to the trash. I asked if it was in there. She said, "I'm not goin' in any trash. You want it? You can go in the trash and get it." Karina went in the trash and found it immediately as we had made the purchase just a few moments before. I almost thought this was some kind of TV show to see a customers reaction when an employee is outlandishly improper. But, it wasn't!

All Jasmine had to do was go to the top of her trash can and retrieve the receipt and give it to me as she didn't hold it and knew she threw it away. I can't comprehend the actions of this employee of yours.

I don't know what to say to this company? I have been a high school teacher for the last 20 years and had some very difficult parents. But, never, ever, in my wildest dreams would I have spoken to them in the horrifically disrespectful, rude and angry way Jasmine spoke to me. I live in a lovely community called Brookline in MA. We are kind, polite, caring people who respect each other. I have never encountered such rudeness let alone from a store employee when I was just requesting a receipt. There was no blame. I would have liked her to have called my grandson back and said, "you forgot your receipt" instead of throwing it immediately in the trash but I wasn't focused on that at all. Even putting it aside incase we came back would have been a positive. But, she was not being reprimanded by me in any way--just a receipt request.

My grandson is graduating 8th grade on Thursday 6/21. I have 11 family members coming to town for the week. The ladies of the group and I were all going to TJ Maxx as one of our afternoon activities. We are NOT going now, that is for sure. I am afraid Jasmine will be at a register and remember me and start hollering, being rude and caustic and angry again. We were very upset when we left the store. My grandson quickly left and waited for me in the car. When I got in the car he said, "What is wrong with that woman? Why was she so angry and mean to us?"

Jasmine should never be in a customer service position. I know you don't need our money this week, whether my 6 ladies spend a total of a few hundred dollars or a few thousand. But, you should know that as long as Jasmine may be at the register, we will switch to Target for our shopping trip.

I am just shocked, appalled, upset, and nervous from the treatment I received this evening. And, Karina certainly heard Jasmine rudely and angrily and embarrassingly tell me not to accuse her of being angry and to go in the trash if I wanted the receipt and not to make a big deal of this and possibly more. But, I know she was right there when those 3 unbelieveale statements to me, a quiet, polite, educator in Brookline were made.

I have no more words for this incredibly heinous experience at TJ Maxx this evening with Jasmine.

Cynthia Caplan
[protected]@live.com
[protected]

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Sulphur7
, US
Jul 04, 2018 7:20 pm EDT

You should have requested the manager.

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11:34 pm EDT

T.J. Maxx management

I have been with the company, 3 years. I have worked in 2 different locations/different States. I am going to expose my experience in this present location ..Denver Colorado. I have worked very hard, I don't call out, I am never late. I do a outstanding job in that store due to my immense retail experience and background. Especially in the jewelry field. I have worked for different jewelry major corporations, and I had my own business in the past. When, I was transferred to this store in Denver, I told the management at that time, that I wish to continue working in the jewelry department, due to my experience, and because I was doing that at the other TJMaxx. They did not listened to me. I was forced to work at the front desk. Jewelry department was in very bad shape because they had people there that did not know anything about jewelry business. Sales were poor and presentation was unprofessional. I ended up with a injured arm due to excessive work at the front desk. After that, they changed management, and I was scheduled to work in the jewelry department, due to my injured arm. After, current management see me in action, after they realized my potential, perhaps customers compliments, etc i was permanently in that jewelry department. I am pretty sure sales reports showed them the truth. Sales went up due to my presence there. So they did not asked me to do anything else in another department. It was never acknowledged in front of the other employees. I never received some kind of compensation, a gift card, or reach cards, for my awesome help in the jewelry department. Only I got some verbal compliment when they heard me saying that I was planning to relocate, transfer to another TJMaxx. What a unprofessional and unfair management ! _Why mistreat a very good employee, an asset so poorly ? Employees that don't work, employees that don't know nothing, that are liability, are getting gifts cards, discount coupons, recognition, etc ... I guess they are very insecure, they are envious, and they can't appreciate my presence there because I know more than them. Because I can do things that not even management can handle and do. I don't want their jobs but I guess my presence there is just a reminder of how unprofessional they are.

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Update by Proud to be a Nomad
Jun 17, 2018 8:57 am EDT

A question for you ? Are you related to them? You must be a bullie ! You probably use their same techniques !

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10:27 pm EDT

T.J. Maxx mount pleasant, mi store

I am an employee that works at this store. This store is very poorly managed. There is no form of discipline what so ever. The coordinators are a joke and basically get paid more to do less. Kevin who is the store manager basically lets everyone do what they want as long as they get credit cards. I have tried to get management to get their act together and make people do what they are paid to do. However, the store manager Kevin just blows it off. Most recently, that is today(6/12/18) a cashier was up front ringing up customers while her friend was leaning over the counter talking to her. They were using profanity and talking in a very uneducated ghetto manner. The cashier was paying little to no attention to the customers she was ringing. When the manager on duty went to nicely tell the cashiers friend that she cannot talk while ringing the cashier finished ringing and started a scene. She raised her voice at the manager on duty and preceded to use vulgar language. The manager on duty was being very calm and tried to make her understand what she was doing wrong and the cashier continued to call her horrible names. The cashiers friend preceded to get in the managers face and then after several customers were shocked by the scene the cashier stormed off to get her things and leave the store. This occurrence is ridiculous and I am ashamed to be part of an establishment that would allow its lack of discipline to lead to such a thing. This employee was way out of line and needs to be terminated. Many other employees feel the same as I and agree that this store is in need of some serious help, please.

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2:47 pm EDT
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T.J. Maxx pricing mens t shirts

Purchased today 3 Nike mens t shirt exactly a like in every way. The price compare tj max ticket is 13.00 on all 3. 2 t shirts were 12.99.and 1 t shirt 9.99. Explained to cashier who refused to call a manager or give me the correct price. It was obviously mis marked. Very unhappy with the customer service I received. Would like to get the correct price enclosed a photo of shirts with your price tag attached

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Update by K Hand
Jun 12, 2018 2:48 pm EDT

Would like rice to be corrected

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12:38 pm EDT

T.J. Maxx service at omaha store on maple street and 132nd

We were returning an item that we got as a gift from our family in North Dakota. The item didn't have a tag being it was a gift for my son. I asked the Debbie (Omaha service rep) if she could call the Minot, ND store where it was purchased to get the number so we could return it. She said she didn't have the phone number. I ask if she could look the number up and she said no. I asked if I could look the numbers up on my phone so she could call. She replied in a VERY rude/insulting manner that yes I could, and she told me what information I needed to get from that store. I then I had to call the Minot store and get the info. As I was getting she then said she needed to talk the associate (On MY phone). Yes seriously that happened. I then was able to return the item as I had requested.

The fact that I couldn't return the item with out tags- I completely understand and agree, but it was like no effort was made to service the customer. The part that I can't wrap my head around is the customer service or lack there of. Who makes the customer call on their personal phone a store to get information and then demands to use the customers phone to talk to the store?

I will NEVER shop at TJ max again.You have lost my business. Yes, one experience can lose a customer. My hope is that TJ max changes their approach to customer service and empowers their employees to help service their customers better than the way I was treated. A simple store finder with details/phone numbers for the employees to look at if customers request, would have kept my business. Going an extra inch (not even a mile) would have kept my business.

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10:02 pm EDT

T.J. Maxx product

I'm cheap and I like cute things so naturally I adore Tj Maxx. My only problem is they way they keep some their products- at least in the stores I've seen, some being broken and/or missing pieces. These items are mostly clearance items, but it seems like its customers who are attempting to steal or use the products. This was never a real issue for me until I bought my bed set. I went to a store (875 Queen St, Southington, CT 06489) yesterday, 5/28 and bought a full priced comforter set worth about $60 that included, or was meant to include. A comforter, 4 shams, and 3 decorative pillows. I was waiting for my bedroom furniture to come in so I didnt touch the package until tonight (5/29) when I went to set up my new bed. When I laid the comforter on my bed and noticed that the plastic it came in seemed oddly empty after I took it out. That's because all that was in the package was the comforter and one pillow. It's not possible for anything to have fallen out after I made the purchase because the package was closed with patches and no one had touched it. I immediately removed the comforter from my bed and but it back into to plastic packaging with the pillow. Ideally I would like a replacement set because it is it is a very lovely set, but I'll accept a refund as well. This is my first incident with this company and it remains my favorite store but I need this resolved because I spent considerable money on this, plus I still need a comforter and shams for my bed and really dont want to buy a whole new set because some fiend decided to steal (what I believe happened) the missing items from the store.

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11:26 am EDT

T.J. Maxx online shopping

Ordered a few items online. I felt comfortable because there are a couple of physical locations near me for ease of return if fit wasn't right. Well one of the items didn't fit. I paid online cash through PayPal, cash not credit. When I brought to the store with the receipt they refused to give me a cash refund only store credit because I used PayPal instead of a credit card. I don't typically ship TJ Maxx and store credit is useless to me. I paid cash and had a receipt that showed exactly that. Poor customer service, terrible attitude. I would advise DO NOT shop online with TJ Maxx!

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11:43 am EDT
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T.J. Maxx products

Hello I wasn't going to say anything but this is disgusting. I went to the tj maxx on Columbus blvd in south Philadelphia Thursday May 24 I went in and was looking for black opaque stockings I didn't see any asked a few employees they directed me to the sock wall when I went over there I see a dark grey pair out of the pack and a black pair out of the pack and he wrapper was sitting ontop of the black pair and it said 2pk some I assumed someone took them out to get a better look so I grabbed everything and proceed to the check out line purchased all my items now to day which is Saturday May 26 I go to put the black pair on and I notice the feet part is a lil grey like they've been worn still didn't think nothing of it I go to put me leg in and get a wiff of feet then see a huge hole and run I immediately take them off and trash them it now makes sense why the wrapper was open someone came in and took off their old pair and exchanged them for the pair that was in the pack of two I'm not looking for compensation just want to make you guys aware that this happened.

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Update by Assata
May 27, 2018 5:19 pm EDT

I went to TJ maxx on Thursday May 24th the same day I got the stockings I also bought the Lorac Pirates of the Caribbean eyeshadow palette today I went to play with it and noticed a little door on the side of the palette opened and it was empty I googled the palette and there was suppose to be a cheek palette in the compartment smh this store is really a disappointment first I buy used stocking and Bieber I have a palette that's missinn something tj maxx please do better I know y'all can't catch every theif but something has to give

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5:06 pm EDT
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T.J. Maxx hiring process

My 16yr old daughter applied to TJ Maxx, they wouldn't hire her the first time because she had no job experience. The 2nd time that they had a table in the front of the store with applications on it, she filled another one out, and brought it to the manager. He took her application and spoke directly to her asking her questions, as to what would it would sound like in an interview. She never lost eye contact with him, and when asked if she had job experience, she said no I am trying to get a job. The manager had no problems with that answer, he even in fact stated that it was ok. He sounded very positive with her. I don't know if he was like that with her cause I was standing near by OR if he was genuine.
She set up an interview at that moment and then the day of the interview they had to reschedule cause there were no managers at the store, you would have thought setting up the appt. the manager would have known that.
The day of the interview, she arrived there 15 min before her time. She was only in there less then 10 min. When asked how it went she stated that the women had never interviewed before and she didn't even know what to say. She said that they would be calling her to set up orientation, leading her to believe that she got the job.
I know that my daughters references were called cause they notified her that they gave wonderful references.
They never called her, and when she tried she got the run around.
How is someone suppose to gain their first work experience when no company will hire based on never working before, and not having a fair interview.

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7:01 pm EDT
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T.J. Maxx “coordinator” name tara. commack store location

One of the rudest, unprofessional people I have ever met. She tore the tags from an item I was returning and refused to refund. Purchase was made only 2 weeks ago. She stated that the ticketed item didn't match the description...well now who's fault is that?!?! The item was purchased as it is tagged and when brought home the item didn't not work/function properly. She ripped the tag from the item and tossed it on the counter and tried to humiliate me in front of a busy store full of people. She was loud, rude/mean and suggesting I was doing something immoral. Everyone around us was listening and looking. This woman never even looked me in my eye or gave me any kind of respect. I spend hundreds to thousands of dollars a month at tjmaxx. I am so disgusted and disheartened after my experience there today. I shop there so often I know several employees by first name. I felt like I was in a strange place today. People like Tara should NOT work with the public. I can only imagine how she must treat her poor employees and coworkers.

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Lesley BirchalI
, US
May 19, 2018 12:21 am EDT

Why are you joining our argument Cpip. This is between me and paret, so get lost.

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Lesley Birchall
, GB
May 18, 2018 8:16 pm EDT
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Seems to me there is only one kid here and that is paret or is it parrot.

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Lesley BirchalI
, US
May 19, 2018 12:20 am EDT
Replying to comment of

I was angry at the time when I made those threats to my husband. Besides he was arguing with me and I told him if he did not shut up I would say that he abuses and rapes me. Can easily get people's sympathy by crying. My mom should have lent me the money. It was her fault for giving me the credit card number in the first place. I emancipated myself from her and wished her dead because she reported the theft to the police. I made those lies about my father because he side with her.

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11:49 pm EDT

T.J. Maxx race issues

On May, Sat 12. I went to the East Windsor Nj, tjmax store to buy a few items, I was on rush with my 15 years old daughter, so I asked to wait outside while I was trying on some clothes ( 4 items in total) then I took 1 dress to pay for and left the other 3 in the fleeting room, suddenly I heard the fitting room yelling at me asking me where I left the other 3 clothes, obviously in the fitting room, then the manager ( a chubby guy named Mike) started screaming at me infront of everyone there asking me to show the fitting room lady where I left and asking her to count them! I felt humiliated! They embarresed me infront of others, I saw my daughter wanted to cry telling me, mom, they think you are stealing! I don't say anything back because my girl was there. Yes, I'm brown, I'm Spanish, but not because of that the manager and other employ have the right to humiliated me. I've been a costumer for more than 10 years in that store. I think the manager needs to learn that AS A CUSTOMER I HAVE THE RIGHT TO BE TREATED WITH RESPECT AND EQUALLY!

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T.J. Maxx In-depth Review

Product Selection:

T.J. Maxx offers a wide range of products, catering to various needs and preferences. Whether you're looking for clothing, home decor, or accessories, they have it all. The quality of their products is generally good, with many customers praising the durability and longevity of their purchases. Additionally, T.J. Maxx stocks popular brands, giving shoppers access to their favorite labels at affordable prices.

Pricing:

T.J. Maxx is known for its competitive pricing, offering products at discounted rates compared to other retailers. They frequently have sales and promotions, allowing customers to save even more. The value for money at T.J. Maxx is excellent, as you can find high-quality items at affordable prices.

Customer Service:

The staff at T.J. Maxx is knowledgeable and always ready to assist customers. They are well-informed about the products and can provide helpful recommendations. The store is also responsive to queries and complaints, ensuring that customer concerns are addressed promptly. T.J. Maxx has customer-friendly return and exchange policies, making it easy for shoppers to make returns or exchanges if needed.

Shopping Experience:

T.J. Maxx stores are well-organized and have a layout that makes it easy to navigate. The aisles are spacious, allowing customers to browse comfortably. The store maintains a high level of cleanliness, creating a pleasant shopping environment. The overall ambience is inviting, making the shopping experience enjoyable.

Online Shopping:

T.J. Maxx's website is designed with user-friendliness in mind. It is easy to navigate, with clear categories and search functions. The product descriptions and images are detailed and accurate, giving customers a good understanding of what they are purchasing. The shipping and delivery process is efficient, with timely deliveries and reliable tracking information.

Loyalty Programs:

T.J. Maxx offers benefits and rewards through their loyalty program. Members can enjoy exclusive discounts, early access to sales, and special promotions. The enrollment process is straightforward, and the program is easy to use, allowing customers to maximize their savings.

Community Engagement:

T.J. Maxx is actively involved in corporate social responsibility initiatives. They support local communities through various programs and initiatives. Additionally, T.J. Maxx contributes to charitable causes, making a positive impact on society.

Overall Reputation:

T.J. Maxx has built a reputation for trustworthiness and reliability. Customers are generally satisfied with their shopping experience and the quality of products offered. The company has received industry recognition and awards for their commitment to providing excellent value and customer service.

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T.J. Maxx contacts

Phone numbers

+1 (508) 390-1000 +1 (800) 926-6299 More phone numbers

Website

www.tjx.com

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