dear credit acceptance dept[tags n title], my loan was paid off, 4-years ago, I HAVE not received my cleareance or my title release papers, recently I notified your company about this matter. THEY SAID they would send the title and release statements later, I am still waiting for this, my old title still has your name and I NEED A RELEASE PAPER STATEMENT or new with it, I was quoted, this need while trying to by a new or used car recently. It is neccessary for me to have these papers while making a new car deal, I can not with out the papers. my name is Steve A. Finley/address 2204 Jameson ST. Temple Hills Maryland, 20748/ phone # [protected]/, This letter is to imform yoy of this matter, I am now going to call your customer service dept. and try again for the release papers[title cleareance /release papers, please mail to address givin, also I am about to call the customer service dept. today to see if this matter can be cleared, THANK YOU AGAIN, STEVEN ALONZO FINLEY./ november 7, 2008 please check calling dept. tonight.