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Titlemax / TMX Finance
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2.0 86 Reviews

Titlemax / TMX Finance Complaints Summary

22 Resolved
64 Unresolved
Our verdict: When using services from Titlemax / TMX Finance with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Titlemax / TMX Finance reviews & complaints 86

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3:13 pm EDT

Titlemax / TMX Finance Stole and damage my car that I owned

Title max did not pick up the dodge avenger from impound that they where lein holders on . A court date was set and they failed to show a court order was issued an the car went up for auction. I bought it at the auction and owned the car out right no lein hold new title issued. They came a stole my car stole my stuff out of my car and in the process damaged my car . Now they say that they messed up didnt do the paperwork right and I am the one that has to suffer. I am having to pay for they screw up. They have told me tough luck I have it in email as well as voicemail of them saying this. I did nothing wrong why should I have to suffer for something that is there flaut.

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Update by Deanna Lindsey
May 12, 2019 3:19 pm EDT

I've yet to get a call from anyone . I guess it just tough luck ... wrong I will not give up someone needs to make this right before I take it to court

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6:47 am EST

Titlemax / TMX Finance Stole my car damaged it and items stolen from it

I did not owe title max no money I had never title loan my car title with them . I have proof that Gwen Bulington isn't doing her job. If I don't get some one to call me and make what was done right I will be filing papers it not state court for 15, 000.00 but supera court for 30, 000.00 plus lawyer fee and other fee"s I didn't ask for this I'm the victim I can not help that your employee don't know how to do there job. Also I'm letting you know just as I've let Gwen Bulington know that if this isn't made right I will not only see you in court but so will the new station radio station and newspapers with me telling my story. I've added photos to show what it looks like now that they stole and damaged my car and stole my personal items out of my car as well as trespassed on private property to do it along with a picture of what it looked like before they stole it

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Update by Deanna Lindsey
Jan 28, 2019 6:53 am EST

Gwen bullington with tmx savanah not only said no to making right what they did wrong but said that they didn't know better. Well I can prove that they not only knew but they don't care they stole my car damaged it or that my stuff was stolen out of it. I bought my car from a auction I had it almost two year and then one night it was stolen out of my mothers yard. A police report was file and I even had the company where I bought it at auction help me we finally tracked it down and was told it had been repo well I owned my car free and clear there was no lien holder I had never pawed my title and didn't owe title max no money. They say they didn't know that it had been impounded and a court order to sale it was given and that that is how I came to own it. Well they did not ony did they get not one but two certified letters from the tow company they got one from the court as well. They also had sent someone to the tow yard to pick it up and they choice not to because they didn't want to pay the bill. How is it my flaunt and why should I have to pay for someone else mistakes. I want the cost to replace my car seeing how it was damaged due to title max failure to do there job and paper work I want the cost to replace the items stolen out of my car and I want monetary damage for the undue stress that has been caused to to title max mistake if I cant get someone to make this right I have no problem taking you to court and not small claims either I will flat out go for the legal amount the state will allow me. I am the victim why should I have to pay for title mac mistake. Tmx dba title max needs to make right what they did wrong.
Updated by Deanna nicole lindsey Johnson, Dec 25, 2018
I have many more emails and this has been going on since september when i found out where my car was but my car was stolen aug.28, 2018

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5:21 pm EST

Titlemax / TMX Finance The reps and the whole thing altogether

I got a title loan for $600 because I couldnt get a loan any other way so that I could get into an apartment because I had been living in my car for months. I paid a couple of payments and lost my job. They towed my car one time and I paid $400 to get it back. Well I lost my job... Im having trouble paying my rent my lights... So I get behind again... My phone gets turned off so I cant really keep in contact with them. I get a job and the guy doesnt pay me on the friday he was supposed to. Sat morning my car is gone. I call to try to get it back and they tell me $1154 to get it back! They have a $50 bid on it at auction and im offerong to pay 400 or 500 to get ot back and they refuse to let me get it back. I go to pick up my stuff out of my car and my $300 socket set is missing along with a radio that was just in my car and someone had tried to pry open a lockbox that I had in the car. I am furious! A 600 dollar loan turned into a $1754 nightmare. Everytime I call and talk to the lady at title max on dorchester road she is nothing but rude and does not give a rats [censored] about anyone. She never calls back when she said she was going too. I thinknthis is so wrong because I struggle enough as it is and they do this! This is whats wrong with america! I have paid almost the amount of what I borrowed and they wont even talk to me aboit getting it back. Im am very very very pissed off.

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9:30 am EST

Titlemax / TMX Finance Stole my car

Gwen bullington with tmx Savannah not only said no to making right what they did wrong but said that they didn't know better. Well I can prove that they not only knew but they don't care they stole my car damaged it or that my stuff was stolen out of it. I bought my car from a auction I had it almost two year and then one night it was stolen out of my mothers yard. A police report was file and I even had the company where I bought it at auction help me we finally tracked it down and was told it had been repo well I owned my car free and clear there was no lien holder I had never pawed my title and didn't owe title max no money. They say they didn't know that it had been impounded and a court order to sale it was given and that that is how I came to own it. Well they did not ony did they get not one but two certified letters from the tow company they got one from the court as well. They also had sent someone to the tow yard to pick it up and they choice not to because they didn't want to pay the bill. How is it my flaunt and why should I have to pay for someone else mistakes. I want the cost to replace my car seeing how it was damaged due to title max failure to do there job and paper work I want the cost to replace the items stolen out of my car and I want monetary damage for the undue stress that has been caused to to title max mistake if I cant get someone to make this right I have no problem taking you to court and not small claims either I will flat out go for the legal amount the state will allow me. I am the victim why should I have to pay for title mac mistake. Tmx dba title max needs to make right what they did wrong.

Updated by Deanna Nicole Lindsey Johnson, Dec 25, 2018
I have many more emails and this has been going on since September when i found out where my car was but my car was stolen aug.28, 2018

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Update by Deanna Lindsey
Dec 31, 2018 11:47 am EST

August 28, 2018 my car was stolen . A police report filed. I had georgia towing help me with seeing if they could find my car. I figure maybe by chance it had been impounded since there was a stolen car report on the car. Georgia towing is who i bought the car from at a auction almost two years before the car was stolen. They where able to locate my car title max fort valley had repo it. I have never had a lien on my title to my car. I had a court order to sell on my car that i bought at auction. After contacting title max and them telling me they had to get hold of there legal department and that they would call me back when they finally did i was told where my car was. When i type the address in my gps the iaa website link came up . It showed picture of my car damaged. So i had georgia towing come with me to take a look at it. When i got there they stated they didn't know anything about it they would have to make a call. A while later they said they would bring my car around front. They brought my car around and dropped it with a fork lift. I had the car keys. They should of asked i would of handed them to them.
My car wasn't just damaged it is totaled. Then when i said that i wanted to contact title max to talk with them about the damage to my car before i went anywhere with it but i needed my stuff out of the car since i had been on a trip right before i got hit by the car july 4, 2018 when i walked to rd to get kitten out of it. I still had my roll away suite case and everything. They said ok and handed me a box with a few papers and one shoe. They stated they was nothing else in the car. Before i left i grab my tag out of the front window of my car and took pictures. After the run around by title max in fort valley and kep there district manger i was told to contact gwen bullington and was given a email address. After month of back a fourth she denied any and everything stating that they didn't consider it a stolen car it was a repo because the previous owner had pawn the title but the thing is title max did not go and get the car and they where notified and i will provided info showing that and a court order to sell by the courts was issued and i had registered and taged it and there was no lien holder if the vin or tag was ran like it is supposed to be. She state as you can read your self in the emails that she thought i had filed insurance claim that the air bags where deployed ect . No i did not and have not filed insurance i thought they where going to make right what they had did wrong. I don't see how i should have to pay and be at a lose for a car i paid for that has no lien holder and owe no money on. I don't see how i should have to pay to replace my stuff that was stolen out of my car either. I contacted the owner of the tow company that did the so called repo on my car bobby phillips and he said that this was the first time that title max had done something like this messing up paperwork and the crawford county sheriff department stated the same thing as well. Bobby phipps also state that there was no damage to my car when he took it. Iaa says they got my car on sept 5 2018 it was stolen august 28 2018 at around 1:48 am. So im assuming that my car was taking to the impound storage lot or somewhere in till it was taken to iaa. I have witness to this conversation and ever conversation that i have had with title max iaa or bobby phillips or even the sheriff department. I even gave the witness information to gwen bullington. I provided receipt for the stolen items picture of my car before it was stolen pictures i took at iaa the day i went and seen the damage as well as picture iaa took and posted to there web site. To date gwen bullington has not once tried to call me meet me or anything else. Why should i had to be the one to suffer when i did nothing wrong. Title max didn't do there job file there paper work go pick up the car go to court etc. Im the victim and i wont back down i did demand 10, 000 and even gave a itemized list of the item cost of item cost to replace my car even because there is no fixing my car it is damaged way to bad. I have contacted the new and hopefully they will do something but these days you never know. So that is why i am filing this complaint. I will be filing it against bobby philips as well as iaa. I wont my dodge replaced not fixed replaced and i want the stuff that was stolen replaced as well as well as undue stress and monetary damages. I know if i take this to court the law states that i could get 3 times more then i am asking for. I am not trying to cost anyone anymore money then has to be . If it has to go to court then court cost, lawyer fee's etc will come in as well. Please forgive me i am very out spoken and very upset with the fact that i thought since title max messed up and i never pawned my title or owed them any money or anyone else for that matter for my dodge avenger then they would make it right. Someone please help and make them make what they did right and pay the 10, 000.00 im asking for. I will provide you with anything needed to help me recover the damages.

Update by Deanna Lindsey
Dec 31, 2018 12:00 pm EST

Ms. Johnson – I am the Directory of Regulatory Operations so there is no supervisor. I am not in the office today but will gladly set aside time to have a phone call with you on Monday. What time will be good for you on Monday? I want to make our position very clear, TitleMax did not steal your vehicle. It was pledged as collateral by another person and it was only when the vehicle was repossessed that we learned it had been declared abandoned at some point and sold to you. We have made every arrangement for you to retrieve the vehicle. Instead, you have refused to retrieve it and are pressing the damage issue. If it would make you feel better, I would be happy to have an independent third-party mechanic diagnose the vehicle and tell us exactly how and when the vehicle was damaged. Would you like to do that?

that is the email that gwen bullington sent me.
here is a fact a court order would not have been signed by a judge if they had not been notified by certified mail one in the first 3 days after it was impounded then at 30 days and by the court as well.

Update by Deanna Lindsey
Dec 31, 2018 9:34 am EST

i have emails to show what they said

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7:02 pm EST

Titlemax / TMX Finance Car loan

The loan on the car had been paid on Thursday and they came to my house on wensday morning at 230 knock on my door he already had car on his truck and said he was taking it for none payment my neighbor across the street came to there door looking out he said there was nothing he could do he had to take it he has orders he ask if I had a receipt I had paid over the phone but I had it on my bank account and emails after two hours or arguing he said sometimes they make mistakes soo angry no sleep and inberrassed by what happen called and they could not tell me why it was being picked up all they could say was it was late not that it had already been paid 5 days ago

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6:41 am EST

Titlemax / TMX Finance stolen car / damages / personal items stolen /no help to make right

Gwen bullington with tmx savanah not only said no to making right what they did wrong but said that they didn't know better. Well I can prove that they not only knew but they don't care they stole my car damaged it or that my stuff was stolen out of it. I bought my car from a auction I had it almost two year and then one night it was stolen out of my mothers yard. A police report was file and I even had the company where I bought it at auction help me we finally tracked it down and was told it had been repo well I owned my car free and clear there was no lien holder I had never pawed my title and didn't owe title max no money. They say they didn't know that it had been impounded and a court order to sale it was given and that that is how I came to own it. Well they did not ony did they get not one but two certified letters from the tow company they got one from the court as well. They also had sent someone to the tow yard to pick it up and they choice not to because they didn't want to pay the bill. How is it my flaunt and why should I have to pay for someone else mistakes. I want the cost to replace my car seeing how it was damaged due to title max failure to do there job and paper work I want the cost to replace the items stolen out of my car and I want monetary damage for the undue stress that has been caused to to title max mistake if I cant get someone to make this right I have no problem taking you to court and not small claims either I will flat out go for the legal amount the state will allow me. I am the victim why should I have to pay for title mac mistake. Tmx dba title max needs to make right what they did wrong.

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Update by Deanna nicole lindsey Johnson
Dec 25, 2018 7:36 am EST

I have many more emails and this has been going on since september when i found out where my car was but my car was stolen aug.28, 2018

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Deanna Lindsey
, US
Dec 31, 2018 9:39 am EST

look what title max did

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Deanna Lindsey
, US
Dec 31, 2018 9:18 am EST

I cant seem to get anyone to help me. i didn't have no loan with title max i didn't owe no money to no one. you stole my car it got damaged and my things stole so make it right other wise i guess i will see you in court

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8:31 pm EST
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Titlemax / TMX Finance Service: change in policy

I took out a Title loan with Titlemax 3 months ago. I was told that they would call me when the payment was due and process the payment over the phone. Tonight I received a call at 7 pm and the caller said my payment was due today. I said that's fine but 7 pm is pretty late to be calling. She said that they have an automated system now that calls. I said I haven't received any calls, and that this is a change in our agreement and I was not notified. Then it occurred to me that my ATT protection plan has notified me in the past few days that I was receiving a call label potential spam. I am pretty sure that it was a computer generated call from Titlemax. This whole episode demonstrates to me very poor customer service and a total lack in professionalism. Really I guess I shouldn't be surprised when dealing with a loan shark.

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9:31 pm EDT
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Titlemax / TMX Finance No notification of policy change

I have a loan here in Tucson Arizona with TitleMax and my payment was due today. I have a family emergency and can not make it it to pay the payment tonight. I have never been late one time. I called the office tonight and they said there was a policy change two weeks ago and I couldn't pay my payment in 4 days.

I told them its against the law to not notify people of policy changes when they send us text messages to our phones and also can send us the policy changes to our accounts when through the TitleMax application. I was told that they can come and take my vehicle because it was not paid today. That is unlawful and its stealing people's property and I have a problem that. I will never reccomend anyone to their place of business and feel they are a RIP off setting out to steal from people. Loosing a vehicle because of 1 payment of $220 that is not over due is sickening.

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1:57 pm EDT

Titlemax / TMX Finance title

I got a title loan back on 02/14/18 and paid it off on 02/26/18 however I did not receive my title back at that time because the state still had it, which was understandable, I was told it should be back that following week. Now it's 03/29/18 and I still have not received my title 45 days later. Each day I call all I get is it should be there tomorrow and they will call me once they check the mail. And everyday I never get a return phone call I have to call them just for them to tell me it wasn't in todays mail it shotbe here tomorrow. I just want them to reimburse me for what I will have to pay to get a replacement title from the state.

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2:59 pm EST

Titlemax / TMX Finance not receive my title to my car

In july 2015 i paid out my title loan and the corp. Office never release my title. According to the office i have it out in july 2015. But where i attempt to trade in my car to buy another i found that all this information. I have contact the office that i did business with and none of the employer knows anything. I can not get a release until corp release my title and i am in the process of buying another car which can be in jeopardy. It has been 2 years now and i found this very disturbing.

My question is why and what can be done about it.

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2:53 pm EST

Titlemax / TMX Finance items not returned that were in my car when it was repossessed

My name is Andrea Kidd. I have been doing business with Title Max for over 2 years I have sent many referrals to your corp. I had pawn my title to my 2001 eclipse gt in Marietta Ga 30062 on Roswell Rd. Unfortunately, I had several medical issues along with caring for my elder mother with Alzheimer's as well as the death of my father and I was not able to fulfill the terms of my contract which resulted in it being repoed! The day it was repoed there were several items left in the car as the tow truck driver wouldn't allow me any extended time to remove them. I was uncertain if I would be able to recover the car and spoke to Ramone on the phone I offered to make a payment at that time to keep the car from being taken and he said there was nothing he could do to stop the repossession. So with not having a car to get to where my car was taken a couple of days went by and I received in the mail a form that was filled out and falsely done so it stated there were no items in the car no keys (where given to the tow driver). I immediately called Ramone and told him that the paper he sent me was not correct and that several items were left in the car that I needed to recover some of which belonged to my father (that had recently passed away. He told me that he would be sending me another itemized form once they received info from the recovery company where the car was going to be kept. Not only did I not receive that form when I called to find out how much it would be to get my car back is when I was informed the car was gone. My family has been sick with the flu and I just went on Friday Jan 26th to pick up my things they collected out of my car. I called on the phone to let them know I was coming to pick these items up and I asked then about MY TAG specifically... HE told me yes it was with my items... Excuse my language but that is [censor]... My tag by law belongs to me not the car and not title max! He lied to me and said I quote "everything that was in the car was in the bag he handed... The items that were not returned nor my tag my ipod my ziplock bag of jewelry to be repaired which I have the appraisals for and my fathers watch and wedding band that symbolized almost 59 yrs of marriage to my mother. Also 2 cannon sure shot cameras that had memory cards with extremely private photos on one the other my fathers last few weeks alive. I expect any explanation as to why I was not notified in any effort to recover my car I want the itemized list of items they said I would get along with my property that was not returned! Also, all of my phone calls are recorded and I am in the process of retrieving those recording to forward to you.

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Sharonlw1965
Lawrence, US
Feb 16, 2022 10:33 am EST

My name is sharon Ridinger I got a loan on my truck I lost my income and my truck got repossessed I asked for my property and still have not received anything from them they repo my truck on February 9th 2022 they say that the truck was going to IAA LOT in Wichita kansas I have called them and the kansas city lot they have no ideal where the truck is my stock number is32429782 it's been Week now I don't have my medicine my glasses my handicapped placid please can someone help me please.Garrett in the Lawrence office is playing games with me as well as the gal at the lot in Wichita. Thank you for any help you can give me

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3:37 am EST

Titlemax / TMX Finance bad faith and fraud

In may of 2016 I needed some money to get out of a predicament so I had no where to go for a big amount of money. Someone told me about Title Max but didn't fill in all the blanks. Well of course Title Max was right there to assist me any way they could. I own a 1997 Saturn that I had just bought the year before. That is what I used the title from. I borrowed $1000 and they told me that it would be paid off in a year interest and all for the monthly payment of $140. Well it has been way past a year and my balance was almost the same as it was when I received the money back in 2016 I've paid and paid and it is still up close to $1000. I lost my job and couldn't pay the monthly fee, but by this time I had paid them over $2000 I kept in contact with them and then one night in Nov.2017 they came into my driveway( like some kind of criminal would) and stole my car. When I finally found out who took it I called them and they want another $900 to get it back. That's very wrong . I even went to one of the higher ups in the company and she was even more snippy and snooty. All I want is my car back I just finished school and need to get a job but I'm limited where I can go now. They have received 2x the amount owed, paid in full, now I want my car.

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Shaun R.
, US
Dec 06, 2017 5:44 am EST

Hi Teri.

Hopefully I can help.

Lets make sure we understand where you are in this situation. In order to obtain the loan, you used your car title as collateral. You borrowed $1000 with terms of paying back the loan at a certain percentage, along with any other fees. Hopefully you have kept or at least obtained a copy of the agreement you signed to get the loan. Because the loan was not being repaid in a form suitable for the lender, (Title Max) sent out a tow truck to tow the car as they had, what at least they claim, is a legal right to do. As such, they would have reported the towing to the local law enforcement agencies before it was towed.

Legally, one can argue that many of these "payday loan" places are predatory and are guilty of lending money illegally under many state's usury laws. The problem is that many states don't require certain business' to comply with said laws. Basically it's a loophole within many state law-books, along with the fact that many of these lending houses pay a substantial amount through lobbying the state congress.

On the other side is the argument that no one forced you to accept their loan agreement. You are an adult and have the right to make your own decisions.

Is it ethical? Probably not. Is it legal? Many states claim it is. Unfortunately all that money being made by lending houses are then reported as revenue and become taxable. Local and federal governments enjoy the tax benefits, along with all the money paid by lobbyists.

In your particular case, you could hire an attorney to fight them, but any reasonable attorney is going to tell you 1) that your chances of winning are slim and that 2) you're going to pay a lot more out in legal fees than what you'll likely win. Most attorneys won't even consider taking the case without a $1, 500 retainer. Ultimately, if you were to sue the lender, you'd have an uphill fight. Although you may be awarded a judgement along with forcing Title Max to pay all the legal fees and expenses, the likelihood is slim. The only way anyone is going to fight them is by having money, which you don't have and why you're in the situation anyway.

You know what your car is worth. You may want to scratch up the funds to buy the car back from them or write it off as a lesson learned.

Wish there was better news.

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4:21 pm EDT

Titlemax / TMX Finance car loan

The contract is written to pay loan plus 18% in 30-days. I received a loan for $7500 and when I couldnt pay in full within 30-days, Title Max had me pay nearly $1000 to push the loan off another 30-days, instead of having that money go towards the loan. I actually didn't realize it wasn't going toward the loan and I have paid nearly $10, 000 to date and still owe them the $7500. This is a scam!

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6:03 am EST

Titlemax / TMX Finance the manager didn't say how much we would pay if we failed to pay within 30 days

Due to some personal problems we have taken the credit from Titlemax [protected]@n. We haven’t paid the last payment and contacted the manager. He said that we could pay this payment within 30 days and if we failed, we would need to pay additional amount of money. We asked him couple of times how much this additional sum would be, but this man only said that it was in our interests to pay full balance within 30 days. We don’t trust them now.

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9:30 am EST

Titlemax / TMX Finance I have made 7payments and the sum remained almost the same

I am mother of two kids and the company Titlemax of Texas Inc. used my situation and misled me. I spoke with the agent, who assured me that I was approved for the credit. When he asked me how much time I needed to pay it back, I said that about year. I have made 7 payments already and decided to check the balance. It looked like I have made only 2 or 3 payments. I am trying to save money and paying the higher sums than we agreed, but my credit didn’t decrease.

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Upset in Delaware
, US
Jul 12, 2018 7:57 am EDT

I received a loan from Titlemax in February of 2017. I made my payments on or before the due date initially, but then things got bad. I had a roommate move out and I started paying after the due date. I have never missed a monthly payment except once when I let them know and I paid double the following month. Now, I am constantly harrassed if I am only a few days late. Once I get this paid off, I will never use their service again.

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11:05 am EST

Titlemax / TMX Finance illegal repossession

My name is Melissa Muse and I am a single mother of three children, one of which is disabled. Over the course of this past year I was diagnosed with Type 2 Bipolar Disorder, with hypo manic episodes, currently depressed. Along with osteoarthritis of the hip and lower back. With these two combined I have become disabled, so I currently live off a very tight budget. With that said I needed go to Titlemax. I have become late and was sent out a Right to Cure letter, the letter had a payment deadline of December 8, 2015. On December 1, 2015 I sent the payment requested in the letter via Western Union. It has been a very crazy 2 weeks here in our household and didn’t even think about calling to make sure they got the payment. I used my account number on the Western Union website and made my payment. On December 12, 2015, I went to leave for the store to find my car gone. Before calling the police I called Titlemax of Columbia Missouri. They informed me that they needed to research my claim about my payment and stated that I needed to call them because they didn’t know I sent a payment in. I’ve used Western Union BillPay for a long time and have NEVER encountered an issue like this. The company’s website states that they “conveniently accept” Western Union payments and nothing stating to call after I paid. They researched the issue and noted that I paid on the 1st. They also told me because I didn’t call them they are keeping my car as a repossession. This car is our families’ livelihood, on top of taking myself to the doctors frequently I also need to transport my disabled son and my other three children to doctors’ appointments. I don’t have immediate family here in Missouri and am very much alone with just my kids. I am disappointed that a company this size doesn’t have their payment options more organized. There is only ONE corporate office in this company and someone had to set up the Western Union account meaning that someone must also receive notification when monies are received. Everyone does, for one thing or another. I believe that my rights under the Missouri Statue 408.555.1 were violated, I paid the outstanding amount stated on the Right to Cure letter before the date given and they still repossessed my car. When Titlemax was aware a payment had already been made to their company, my car should have been RETURNED. It’s 2 weeks before Christmas with addition, I have to transport my disabled son to Denver to meet up with his activate military father, who only sees his son 3 times a year. I have NO idea how I am going to get to the airport now and have no way to purchase groceries or pick up medications at this point. Titlemax has left our family in a very horrible situation as well as broken the law. I need someone to help me fight this company since they feel they are above the law.

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4:22 pm EDT

Titlemax / TMX Finance crooks and thieves

I received a title loan from this Title Max and I had a finder bender were the back bumper and trunk were damaged. The insurance company cut me a check for the damage that was in Title Max name and my name. I called and spoke with Gal the manager and she told me that she could sign the check if I was paying off the loan with the check . Keep in mind I received the title loan in May and my payment was 118.00 a month on June 1 2015 I paid 200 on my loan on June 22 they were requesting that I use the insurance check to pay off the loan instead of getting the car fix and I suggested if I do that than what am I supposed to use to fix the car and that stated that's for me to figure out. They are a scam and beware if you have an accident in your car that you own that will be a cash win fall for Title Max as well on top of the high interest you are already paying them. Then the Dm called me I missed the call and I called him back and told him the situation which was too late I spent money outta my pocket to buy the parts and gave The MECHANIC the parts and just have to pay him for the labor when they sign the check to get it cashed.The DM told me that I just have to get the car fix and she Gal will go to the shop and verify that the damage was fix and they will sign the check. I paid for the damage and will drive that old bat Gal in my car to the bank to cash the check. After a day of being upset and running around finding parts for my car I will pay them completely off on Friday 06/26/2015 and will never do business with Title Max again and I am shouting it out to everyone that will listen and at the keystrokes of my finger that no one should.

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2:58 pm EDT

Titlemax / TMX Finance wrongdoing

Title max have been doing me wrong since I got the loan I have been paying money for two years and my loan just going down now the money that I am putting on now go to the loan now I went to pay my bill Saturday they said I can't pay it there anymore so they sent me too Stafford to pay it got there they wont me to pay 275.00 on interest then I have to pay more on the loan where I go now i pay 209.00 only on the loan what shall I do

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Shane Hucks
, US
Dec 12, 2015 1:58 pm EST

The place that said they can't take it and sent you somewhere else, was it a title max? If it was, I would get legal help, I don't think they can refuse payment.-----If it was not, sounds like they may have sold your account to another finance company so they can go ahead and get there money back and now that finance company wants to make there's with there interests rates for another 2 years.

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4:31 pm EDT

Titlemax / TMX Finance car

I have a title with Title Max and I talk to Heather and another worker and let them know I would be in there on 04/30/2015 to pay on my title and this was this morning around 10:55 am on 04/27/2015 and there collector come out to my house at 4pm today 04/27/2015 coming to talk to me and find out why I have not called nor been in to pay on my title and I was real nice to the lady and told her I talk to someone this morning and they put me down for 04/30/2015 and called me a lie saying that Kathy did not tell her they talk to me and my sons had company over and do you know how embarrassing it was to them and then the lady called the office not taking my word saying she don't think I talk to anyone and when they told her they talk to me she turned and walk off and I called the office and asked them why they sent her out to my house after the fact they talk to me and they said they did not send her and she said they did send her. It was so embarrassing and now people know my business and I feel they was wrong for this. They nasty and I would not tell anyone to use them.

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kat2323
Twinsburg, US
Oct 31, 2014 1:47 pm EDT

Took out a title loan was two weeks late with a payment they came and took my car they never called and said anything they just took my car and now when I call and inquire about it they put me on hold or hang up the manager her name is april is a real ###!

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2:43 pm EST
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Titlemax / TMX Finance title loan

they keep changing my loans, they have changed my loan three times telling me i am getting a better rate and then change me back and forth between loans and on the contract itself the payment amount is not printed out on the contract it is hand written and that is very suspicious to me.the total amount do seems like it is not going down at all. pls help me with this situation.

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