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No tracking number, no emails saying what happened

Complaint Rating:  100 % with 2 votes
100% 2
Contact information:
United States
I ordered two items through them, two days later they sent me an email saying that it's delayed due to stocks not avail. I then chatted with them, and all they can say was it's been sent. Its been a week now, no tracking number, no emails saying what happened and when I check on statues through my order manager, it says processing. To think I was going to use them for dropshipping. NEVER. So, I got my google translator and started talking chinese to them and guess what? they dont speak chinese. Where are they located I wonder. Probably, in India or Singapore.
Complaint comments Comments (2)    Updated: Complaint country United States Complaint category E-Shopping


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N  11th of Sep, 2012 by    +1 Votes
This is a usual problem with Tinydeal. I was searching for my order for a month, they don't maintain tracking number or status. They don't respond via email and no prompt customer service. I ordered USB accessories, but its more than a month i received just its under processing. I lost hope and now ordered it from ChinaBuye and received in 2 days without shipment delay. I am not gonna accept the product if Tinydeal going to send me again and I want my money back.
N  11th of Sep, 2012 by    +1 Votes
This is what i am facing with them as well. Its more than a month. I placed the order, it was confirmed but still shipping is not done. They dont have tracking status nor response to my email. Meanwhile I placed other few orders from Chinabuye and got them shipped on time as well. I am not going to accept the item from tinydeal. But I wanted my money to refund, i have raised the complaint still no response.

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