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4.4 3456 Reviews

Tinder Complaints Summary

5 Resolved
486 Unresolved
Our verdict: If considering services from Tinder with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Tinder reviews & complaints 504

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Newest Tinder reviews & complaints

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F
8:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder can't get into my account

For some reason I can't get logged in to my account. It continues to tell me something went wrong try again I tried to delete Tinder and reinstall it but still cannot even login what is going on. It will not even allow me to put in my username or password again it just keeps saying something went wrong try again which I have now tried on five different occasions but still nothing

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1:47 am EDT
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Tinder to all women in mckinney, tx woman beater beware of range9112

To all Tinder ladies out there I would be extremely cautious of user name Range37 or goes by Range 9112. He's a womanizer, he's 37, only trolling for sex with you only, he has no intentions to have a relationship with you, just strictly sex! I know by seeing the messages he was telling these women, just shocking! He's charming, a devil, calcalating, physical & mentally abusive! I was in a relationship with him for several years, unfortunately finding out he's been cheating on me with 18-37 years old women. Wasn't sneaking around he just forgot to close his iPad was over 15 + women he met on this site & hooking up ...meanwhile, I confronted him what I found was true, he got so out of control, shouting & held my wrists, shaming merits ALL my fault, slammed me on the floor & beat me up! He never got this physically abusive towards me before, just shouting arguments seldomly, I'm shocked! In a legal issue with him please be careful do background checks on all men you plan to date, I learned my lesson! Ban this horrible, selfless man & prevent him potentially from hurting other women! Put a warning on his mug shots. He has a criminal background too!

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R
8:29 pm EDT

Tinder tinder

I have been trying to contact them for over a week now and no one is getting back to me. I sent over 5 emails and as they have no phone number I am unable to try calling.

I paid for a Gold service which is an annual fee of £45 and this feature has not been unlocked. I checked my subscriptions on my Iphone and I am indeed paying for this service without actually being able to use it.

Please can you get back to me regarding what my next steps should be?

Thank you

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C
6:08 am EDT

Tinder bad place for looking for friends

I wasn't looking for a serious relationship, just came there for finding new contacts with a further friendship. Nothing else. So many people are hanging on this website doing nothing, looking for someone who probably doesn't exist. I deleted my profile in a day when got a bunch of messages from a couple of pervs. Lots of fake accounts with fake pictures. Very disappointing. Looks dirty and unorganized.

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S
5:29 pm EDT

Tinder tinder gold

I got locked out of my old account (I lost the phone number I used, someone else has it now) and I had tinder gold, and now I can't use it on my old account. I have tried cancelling my subscription, but I can't start using it again until Sept 25 and I won't be able to use tinder gold at that time (I won't have enough money). Does anyone know how to start tinder gold again right away?

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A
8:19 pm EDT

Tinder fake profile

Hi, this is to bring to your notice that my fake profile has been created on Tinder. I have never been or had a tinder account ever. It is extremely disturbing to see such a thing. If the profile is not removed on urgent basis, i will have to get legal matter to solve this issue. I will definitely take a legal action against the company if my profile is not removed on urgent basis.

here is the profile

Regards
AARZOO DAWER

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L
4:48 pm EDT

Tinder tinder

Dear sir/madam

I removed the tinder app from my phone months ago and did not from Facebook. I changed my profile picture on Facebook 4 days ago and was contacted by a friend who screen shotted a picture of my new picture which was displayed on tinder. Can you tell me if someone has logged into my account from a different device? Or would this automatically happen? As I am now in a relationship I was not pleased to be seen as active on a dating app. And as my profile picture was so new I cannot understand how that has happened and I am concerned re security.

Kind Regards

Leanne watson

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S
1:58 am EDT

Tinder my fake id created

Somebody has created a fake id by my name Sskshi Chaturvedi and my pictures in it. The creator has also mentioned all my personal information like my Phone no., Email, Instagram id etc. Due to which I've been facing a lot of problem from sometime. I've received messages on Whatsapp from 150 people who found my no. on tinder. KINDLY GET MY FAKE ACCOUNT BLOCKED AND DELETED AS SOON AS POSSIBLE. Regards.

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1:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder subscription query?

On the 1st june I joined a suscription for 12.43 a month I canclled it the same week; I have been still charged each month for this payment and am furious as looks like im not the only one who has been scamed. I have chased this up with google apps who assures me with proof it had been canclled but you have continued to charge me and I have spokeb to my betwork provider who tells me the same im so angry I demand a full refund and a apollogy this is discusting!

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11:00 am EDT

Tinder tinder plus

Dear Costumer Service,

I get charged $9.52 every 7 of the month on the credit card number [protected] (I don't have the account number as I deleted it and lost track of the transactions), but I have asked around June (don't remember the exact date) to end the Tinder Plus contract as I am not even using the app anymore. I ask you to end those payments instantly, that is starting from 9/7. Please just stop any payment associated to that credit card, thank you.

Best Regards,
Elia Sartori

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T
8:18 am EDT

Tinder stolen identity

Hello,
I live in Istanbul and one of my friends found a Tinder account with my picture and age. I have never had a Tinder account and I am very upset that someone has stolen my picture to use on Tinder. My friend found the picture on his Tinder match under Buse, age 34. Can you please look into this and erase it immediately? Thank you.

Samantha Reinblatt

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L
1:53 pm EDT

Tinder privacy

A blogger called "Single Dad Laughing" has collated screenshots from Tinder to ridicule women who are on Tinder.

He body shames and abuses the women's privacy by sharing outside of Tinder.

Please can you do something as I feel this isn't appropriate behaviour. This man has a huge audience and some people have called him out, he has replied but not adequately.

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D
6:11 pm EDT

Tinder tinder

I contacted Tinder about 2 weeks ago. It was in relation to my account being blocked, according to the message on my phone you have blocked my account because of inappropriate behaviour .
I questioned my son that day and he said he had used my phone as a laugh when he was drunk. I have barred him from using my phone as a punishment.
Tinder I thought reinstate my account because I paid a further payment and was using it as it should be. Tonight I find my account had an error code of 40303 then after trying a number of times to log in your second message suggesting my phone once again was being used in an inappropriate manner . This is absolute rubbish, You have take my payment and restricted my membership.
I have never had a problem of comments of this nature and find it offensive and I have no idea why you have done this .
my email address is [protected]@btinternet.com and telephone number is [protected] Name David Lawson MD

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M
3:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder personal details

A friend has found a profile of my details and pictures and things about me, I believe someone may be using my details and pictures as the pictures are of my Facebook

My name is Marc musgrove
Could you please delete and get rid of everything please as this is not me and people are using my stuff of me any other details you need please get back to me as this had really annoyed me and can cause problems between me and my partner
[protected]@gmail.com

Kind regards
Marc

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D
12:45 am EDT

Tinder fake profile!!!

There is someone using a fake profile to scam money. His name is Robert 50 years old claiming to be an orthopaedic surgeon with Medical Teams International. In the spring he claimed to be 54 and working for the UN in Baghdad. You need to remove this profile and try to find out who is after this scam. He revealed to me it was a scam after I sent money and now he is searching for his next victim. Whoever it is is not the person in these pictures! The voice does not match and his English and knowledge of medicine is lacking...
PLEASE STOP HIM!

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G
3:48 pm EDT

Tinder tinder app

Tinder was working perfectly until today. It just comes up with unable to log in please try again later. I tried later and it still won't let me in.
I usually log into tinder with my Facebook. I tried logging out of tinder and logging back in but it wont even let me into the app. I even tries confirminy my mobile number to log in and i still cant log in.
How will this be fixed so I cna start chatting to people again?
I had a match but now I can't chat to them as the app is playing up on my mobile.

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10:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder second complaint still blocked from tinder

Second complaint still blocked from tinder. I have been blocked from tinder for no reason. I have done nothing wrong. Somebody has lied or something has gone wrong. Like I said in my last complaint, I've been on the site for two months now and have not had a complaint that I know of. Why would I start getting complaints now. Could you please correct this situation? I really enjoyed tinder and would like to be back on it as soon as possible.
Thanks,
Tanna

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K
10:36 am EDT

Tinder different way

What should do people who don't use facebook? I needed to create a new FB account to log in, even though I don't like FB and never use it. The tinder team has to think of a different way of an authorization. I constantly have troubles with Facebook, and because of it, I can't write to anyone. So all of my matches think that I'm ignoring them. Please resolve this issue. Thank you in advance

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1:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder i've been blocked falsely.

I've been blocked falsely. Jason age 53 from Kingfisher Oklahoma is the one that is a scammer. Not me. I have been on the site for two months. I've never had a complaint that I know of. I don't think it makes sense at all that I would start getting complaints now after being on the site for two months. It just doesn't make sense. Could you please reconsider and correct this situation?
Thanks,
Tanna

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K
11:18 pm EDT

Tinder identity theft

Over the last week multiple people have contacted me. Someone is pretending to be me and I want it to stop. I have never had tinder. They are using my contact details my name my photos! It is not right I am getting abused via Facebook with men thinking this person is me. This person the week before my wedding went wild on tinder giving me a bad name and hitting up countless men "for a good time before I'm off the market" this is disgusting and should not be able to even happen. I have screen shots of the profile that have been sent to me. My App Store can prove I have never had tinder. This profile needs to be closed and I am heartbroken and disgusted that for the rest of my life there will be people out there that think this was me trying to cheat on my husband. Reply to me asap. Remember identity theft is against the law and I will be getting this issue resolved thank you!

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Tinder Customer Reviews Overview

Tinder is a popular dating app that has revolutionized the way people meet and connect with each other. The app has received a lot of positive reviews from users who have found love, friendships, and casual relationships through the platform.

One of the most significant advantages of Tinder is its user-friendly interface, which makes it easy for users to navigate and find potential matches. The app also allows users to customize their profiles and preferences, making it easier to find compatible matches.

Another positive aspect of Tinder is its large user base, which increases the chances of finding a suitable match. The app also offers a range of features, including the ability to swipe left or right on potential matches, messaging, and the option to link social media accounts.

Tinder has also received praise for its safety features, including the ability to report and block users who engage in inappropriate behavior. The app also offers a range of privacy settings, allowing users to control who can see their profile and personal information.

Overall, Tinder has received overwhelmingly positive reviews from users who have found the app to be an effective and enjoyable way to meet new people. With its user-friendly interface, large user base, and range of features, Tinder is a top choice for anyone looking to connect with others online.

Tinder In-depth Review

User Interface and Experience: Tinder offers a sleek and intuitive user interface that makes swiping through profiles a breeze. The design is clean and modern, allowing users to easily navigate the app and find potential matches. The overall experience is enjoyable and addictive, keeping users engaged and coming back for more.

Registration Process: Signing up for Tinder is quick and hassle-free. Users can create an account using their Facebook credentials or opt for a phone number verification. The process is straightforward, and within minutes, you'll be ready to start swiping and connecting with others.

Matching Algorithm: Tinder's matching algorithm is based on a simple yet effective concept of mutual interest. The app analyzes your preferences and behavior to suggest potential matches. It takes into account factors like location, age, and common interests to present you with profiles that are likely to be a good fit.

Communication Features: Tinder offers a variety of communication features to help users connect and interact with their matches. The app allows you to send messages, exchange photos, and even make video calls. Additionally, the "Super Like" feature lets you express a higher level of interest in someone, increasing your chances of making a meaningful connection.

Privacy and Security: Tinder takes privacy and security seriously. The app allows users to control their visibility and choose who can see their profile. Additionally, you can report and block users who exhibit inappropriate behavior. Tinder also ensures that your personal information is protected and not shared with third parties.

Membership Options and Pricing: Tinder offers both free and premium membership options. While the free version allows you to swipe and match with others, the premium subscription unlocks additional features like unlimited likes, passport to swipe in different locations, and the ability to see who likes you. The pricing is reasonable, and there are different subscription plans to choose from.

Mobile App Performance: The Tinder mobile app performs exceptionally well, providing a smooth and seamless experience. The app is responsive and rarely crashes or freezes. It is optimized for both iOS and Android devices, ensuring that users can enjoy the app's features without any technical glitches.

Customer Support: Tinder offers reliable customer support to assist users with any issues or concerns. They provide a comprehensive FAQ section on their website and offer email support for more specific inquiries. The response time is generally prompt, ensuring that users receive the assistance they need in a timely manner.

Success Rate and Quality of Matches: Tinder boasts a high success rate and delivers quality matches. The app's algorithm effectively filters potential matches based on your preferences, increasing the likelihood of finding compatible partners. Many users have reported finding meaningful relationships and even getting married through Tinder.

User Feedback and Ratings: Tinder has received positive feedback and high ratings from its user base. Users appreciate the app's user-friendly interface, effective matching algorithm, and the ability to connect with a diverse range of people. The app continues to evolve and improve based on user feedback, ensuring a positive experience for all.

How to file a complaint about Tinder?

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1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Tinder in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Tinder. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint against Tinder on ComplaintsBoard.com.

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