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Timeshare Lifestyle, Inc. / Refuse to replace or refund

9675 4th St NSaint Petersburg, FL, United States Review updated:
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Timeshare Lifestyle, Inc. sold my elderly father on listing his timeshare and charging him $795! When he came to his senses and tried to get a refund 48hrs. later, they told him they would. However, they did not refund his money despite several calls and assurances from representatives Christine Stancliff and Lukas Gilkie.
La
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Ti
  20th of Jan, 2009
Agree Disagree 0 Votes
At Timeshare Lifestyle, we take our customer service very seriously and strive to be the best in the industry.

We do recognize what the poster has stated, but what he failed to acknowledge is that a refund was processed in a timely manner and proof of the refund was faxed to him. What is in question is the length of time it took for the credit card company to acknowledge and issue the refund to the client's account. We have contacted the customer and his son numerous times to follow-up on the refund and they have chosen not to respond. All of our clients have a seven-day right right of rescission per Florida law and our Terms of Use.

Timeshare Lifestyle is committed to assisting our clients with selling, renting and buying timeshares as well as providing outstanding customer service.

- Lukas Gilkey
TimeshareLifestyle.com
800.616.1966
Am
  21st of Aug, 2011
Agree Disagree 0 Votes
We recently used the services of Timeshare Lifestyle and were a little nervous at first. But the Timeshare Lifestyle is a company that is legitimate. We checked them through the BBB and they have several third party validations. We were excited to get our timeshare sold in just under four months with their services. They have the best customer service staff. Genni, Daniel and Heather were always courteous every time we called to get an update on our status. Genni worked diligently to assist in the paperwork path to get our sale quickly processed through the closing company. We just want to say there are some honest people still out there in an industry that breeds too many scams. Thank you to Timeshare Lifestyle. We are now free of our timeshare expenses. Maybe we will be able to rent a timeshare from them next year and take a real vacation. Sincerely, Amy S. August 2011

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