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Timeshare / Ranchero Banderas, Nayarit, MX

1 Mexico
Contact information:

In 2004, I purchased a one bedroom unit at Rancho Banderas Timeshare Resort near Puerta Vallarta, MX. The pitch was that I got a reduced rate for trading my other timeshare for theirs, plus if I paid off the balance within one year, I would receive a partial refund from USA Trust in Mt. Dora, FL in 2009. I received a letter back stating that Rancho Banderas never funded the program. Now I call, and my calls are not returned from their maintenance fee collector, Resorts Wst Management at [protected]. As I have read in other complaints posted, when I call to try to make a reservation, there are no vacaancies, as well as not having enough points to band with Interval International, even though I supposedly have a week's worth of points with Rancho Banaderas.

Please advise me as to next steps.

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