Menu
Tim Hortons Customer Service Phone, Email, Contacts

Tim Hortons
reviews & complaints

www.timhortons.com
www.timhortons.com

Learn how the rating is calculated

1.2 3014 Reviews

Tim Hortons Complaints Summary

108 Resolved
2902 Unresolved
Our verdict: If considering services from Tim Hortons with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for Tim Hortons has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Tim Hortons. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Tim Hortons reviews & complaints 3014

Filter reviews by rating
5
0 review
4
1 review
3
0 review
2
1 review
1
2 reviews
Sort by:

Newest Tim Hortons reviews & complaints

ComplaintsBoard
R
1:36 pm EDT

Tim Hortons drive thru damage and obstruction

August 8, 2017

Attention: Head office complaints department,
I am writing you this email as a long-time customer of Tim Hortons, and, as a frequent user/customer of the drive through. On 2017-06-26th while utilizing the drive through at 7311 Pin Oak Dr.  NFO . L2E-6S5,  I experienced minor damage to my vehicle while navigating the drive through lane.
To be clear I was driving my personal pickup truck (which is in itself a tight maneuver due to the limited width of the drive through lanes) I heard a scraping sound while negotiating a curve. I of course, was initially embarrassed and did nothing hoping no one noticed. However upon stopping to inspect the nature of the scraping sound, noted some minor damage to the lower half of my passenger door (picture attached) I returned to the drive through and noted a rock was in the landscaping bordering the drive through and was in fact protruding into the lane. Initially I spoke to the staff but they said there was nothing they could do so I left. A few days later upon my return [protected]), I saw that the same rock had been removed and there was pylon’s and tape in position to assist drivers navigate this same corner. I was left thinking that had these same precautions been in place just 2 days earlier I would not have experienced this damage.
As time permits I have had the damage assessed and now bring this to your attention as the cost is not “minor” at all. As a reputable business of high ethical and moral standings I request your assistance in repairing my vehicle. The fact the rock was removed and traffic cones replacing it, serves as an admission that it was in fact a hazard and so as to prevent further incidents such as mine, it was removed. At this point I am hoping this can be resolved between “us” but should you dismiss my concerns without action, I will be forced to seek legal counsel.
I can be reached for further details or to discuss repairs. (photo attached)

Sincerely,
Rosemary Muraco

11684 Sodom Road
Niagara Falls, ON
L2G 0T2
[protected] cell
[protected] Res.

Read full review of Tim Hortons
View 0 more photos
Hide full review
ComplaintsBoard
R
8:19 am EDT

Tim Hortons ask for application to work - age discrimination

Aug 7, 2017
Promenade Mall, Thornhill

Went to ask for employment application. First gave look to gentleman and asked how old is he? When she heard 60, her response was we are not hiring at this location because he is 60. I asked if there is barrier at Tim Hortons? When I called head office, head office lady said They do not have anything to do with this kind of behavior. this is totally up to Restaurant owner.

This man is full of energy and walks up to 6km every single day. Tim Hortons should put age limit when putting up hiring sign.

Read full review of Tim Hortons
Hide full review
ComplaintsBoard
J
8:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tim Hortons I am complaining about both service and product.

We went through the Tim Horton's drive thru at the Hwy 7A Port Perry location on Saturday August 4th around 7:15am and ordered three breakfast sandwiches, hash browns and coffee which came to $22.79. We drove away with our purchase and several miles down the road opened our breakfasts. My husbands sausage croissant sandwich was burnt almost beyond recognition! Where is pride in our work? How could anyone serve something like that. Since we were under time constraints we could not turn around. Coffee was lukewarm and the BELT did not have a tomato, had 3 scraggly pieces of bacon and a dark green slimy thing which we think was suppose to be lettuce. We live in Port Perry and go in to this location for coffee which can take 20 minutes to get. My husband was behind a woman in line recently who said she was from Tim Horton's head office who could not believe how slow the service was even though there were 14 employees. Whoever has this franchise should have it withdrawn. Turns me off all Tim Hortons. We will have to find somewhere else to go.

Read full review of Tim Hortons
View 0 more photos
Hide full review
ComplaintsBoard
T
7:33 am EDT

Tim Hortons both

Warren pa 16365 has the worst service and messing up orders left and right. Get my ice capp with crap all over the lid, old cold hash browns and a cold sausage biscuit... My boyfriend orders dark toast and they can't even get that right ...its either old or not right one. We been going there every day past yr and past month its Hetti g worse and worse... Very disappointed... I'm not even a reg coffee drinker I got addicted to ice capps living in NY ... Tim Horton's was o my place we will go... But after today NO MORE...😡

Read full review of Tim Hortons
View 0 more photos
Hide full review
ComplaintsBoard
S
6:59 pm EDT

Tim Hortons everything

This timmys is the worst place for service We go there every work day It always takes forever just to get a coffee They continually fill the cups too full or don't put the lids on properly The one day they handed it to us and spilled all over our car and my husband Went there tonight and three of them having break outside leaving just the one poor fellow serving drive through and counter You need to get some properly trained people in there

Read full review of Tim Hortons
Hide full review
ComplaintsBoard
J
2:50 pm EDT

Tim Hortons tim's card

I was shorted money on my Tim's Card.
I few months ago I bought a Raspberry Lemonade with my $5.00 Tim's Card.
Last month I went to use my Tim's Card again and they told there was no money left on my card. I only bought 1 Lemonade there is no way that I used the rest of of it for anything else but the 1 Lemonade I bought.
I want the missing money to go back on my card. You shorted me the money. It was not my fault it was was yours.
Jenine Tepsa
You can contact me at [protected]@live.com

Read full review of Tim Hortons
Hide full review
ComplaintsBoard
A
6:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tim Hortons poor watery coffee

I have travelled across the East Coast and West Coast, during our travels we found every Tim Horton's and marked it on our map. Needless to say I have been your loyal customer for 25 year.

In the past year my decaf tastes like water and milk. 6 months ago I had to switch to regular coffee hoping the coffee doesn't taste watery. Now not only did I have to switch to dark roast which tastes like burnt coffee but you are now charging more for it. I order a coffee 6 days a week and usually add a bagel or something for breakfast.

yesterday I went a minute out of my way and tried McDonalds which everyone at work said was better... they were right. Sorry Timmy your coffee has gone down hill and your prices uphill. My business is going elsewhere aka McDonalds.

FYI when you raise prices you should improve the quality to keep your loyal customer, not steer them away.

Read full review of Tim Hortons
Hide full review
ComplaintsBoard
C
6:12 am EDT

Tim Hortons free beverage from roll up the rim

Hello
I was at Tim Horton's yesterday trying to redeem my free latte from the roll up the rim. I tried to order an iced latte but the associate told me I could only use the voucher for a hot beverage. Nowhere on the voucher did it specify hot or cold. In addition, I commented that the prices for the latte were the same regardless of the temperate of the latte and was told "I don't want to get in trouble so you can only get a hot latte".
That is ridiculous. It was the same price and the same product only a different temperature. NOt sure why the associate couldn't just go as someone with more authority to authorize my order. I didn't have time to stay and ask to speak to a manager.

Read full review of Tim Hortons
Hide full review
ComplaintsBoard
S
1:25 pm EDT

Tim Hortons a cashier

There is a Tim Horton's that I go do everyday.
There is a lady that works at cash everyday in EDMONTON on 97 (Castledowns area) This lady collects tip on her own. She never gives me my exact change and sometimes when I give her MORE money to test it out she ends up saying its not enough. This is the 4th time it has happened to me in a week, I can only imagine how many others she is stealing from. I think this lady maybe Filipino. SHE is always on cash! Very fishy about it, I never said anything until I just had enough because it happened again with the same lady YESTERDAY.

Read full review of Tim Hortons
Hide full review
ComplaintsBoard
A
9:36 am EDT

Tim Hortons unproductive employee

I'm not usually one to complain but I was into the Florenceville-bristol, nb Tim Hortons and I couldn't help but notice one of the in-training employees was doing absolutely nothing but standing there with another in-training employee named Susan (who I may add was the sweetest lady and did an excellent job!) But my complaint is about the one just standing there, she stood there while Susan made 20, 20 COFFEES! all by herself, didn't move not one finger to help this elderly lady. Also if Tim Hortons was to give out prizes to the slowest store, it would be their store that wins on many different occasions. I highly suggest you send the Manager of Perth-Andover, nb store, Melissa Hamilton, to go train them to be faster and to not just stand around doing nothing. Thank you.

Read full review of Tim Hortons
Hide full review
ComplaintsBoard
S
11:38 am EDT

Tim Hortons quality of service & product

We visited the TH location at the 152d St. Surrey across Guildford Town Center on July 28th, 2017 between 7:45-8 am. We both ordered a bagel toasted with butter and jam to go. We had to go inside the restaurant since there's no drive thru on this location. They gave us a BURNT bagel with the jam on the side. This is not the 1st time I ordered this and specifically asked them to apply the jam on it and they won't do it simply because they want to finish with a customer as soon as possible and meet their GOAL of serving a customer within 30 seconds. When the product is of poor quality(BURNT) - why give it to customers? We didn't have the time to ask them to give another one because of the rush. That is the reason why we wanted it also "to go order". Jam is not applied...how can a person driving be able to apply the jam while driving? Lots of people are in a rush and order from a drive thru due to this reason. (And I know some will say, why not plan ahead and start earlier so there will be no rush - there are times we can't avoid these situations like everybody else). The point here is that QUALITY OF SERVICE AND PRODUCT QUALITY should be one of their priorities. Would you like getting a substandard product for the price you pay?

Read full review of Tim Hortons
View 0 more photos
Hide full review
ComplaintsBoard
W
7:52 am EDT

Tim Hortons coffee

Address : Tim hortons, chothrams ground floor, D.E.C Towers, dubai marina promenade, Dubai ( UAE )

I ordered cappuccino coffee two times...Both the times it was so bad that I had to throw it...The worst tim hortons coffee ever...It was not even coffee. ...It was something else. ... It was so bad that I will not visit to this branch of tim hortons ever... Please take immediate action...

Read full review of Tim Hortons
Hide full review
ComplaintsBoard
L
6:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tim Hortons are you really committed to fair trade coffee?

I searched your web info and was pleasantly surprised to read of your commitment to Fair Trade coffee. But, I am wondering why you keep it secret.

I have never seen a clue about this at any of your shops around Buffalo NY and I visit several of them and quite frequently. Your coffee is very good (especially the dark roast) but I always chastised myself for going there because I assumed that you were NOT fair trade. WHY NOT PROCLAIM IT?
Please advise...Leo Reiter

Read full review of Tim Hortons
Hide full review
ComplaintsBoard
Z
12:56 pm EDT

Tim Hortons deplorable customer service, condescending employee, corrupt workplace

Location: 1445 Main St W, Hamilton, ON. Incident occurred around 11:55 AM on Jul 27, 2017. I ordered a coffee then pulled up to the drive thru window in a small car. I took out my debit card to pay and reached out of the window. I am a short girl. I saw the employee, a middle aged white platinum blonde woman (unfortunately, I was unable to get names) hold out the debit machine and realized right away that I was not going to be able reach it by HALF AN INCH. Right away, I strain myself and maximize my reach and with a smile on making eye contact, I say "I'm sorry, I pulled up a little too far, could you reach out a bit more?" I made eye contact, saw her stone cold hostile face, and still I apologized for HER inconvenience (to do her job?) and then did not see the next act coming. Without hesitation, she says in the most mocking and condescending tone (which I cannot emphasize enough), "Can you come out of your car?" I was honestly baffled. I stared at her with my arm still out holding the debit card. This led me to respond, with caution, "You want me to GET OUT of my car in the middle of a DRIVE THRU?" Then she says YES. I honestly could not believe what was happening, and from what did this transpire? I was anything but a hostile customer. I was baffled. For a few seconds we just stared at each other, because I honestly did not know how to respond to this situation that did not make any sense. The only way anyone could make sense of it was to watch it transpire and see the power trip this woman was on, the superiority complex. I finally say, can you reach out a bit more, and she says "no, I have arthritis" (on the spot excuse tone), but now I did not hesitate, and I say, "okay no problem can you get one of your coworkers to help you out" (there were at least 4 other workers in there listening to what was happening, one woman in the back peered out at this point, made a face at me and walked away). Now, she says "no, you need to reach out." At this point I asked for her manager. To which she hesitated and then reluctantly called over a girl much younger than her. There was hesitation then this girl comes to the window looking like she is ready to deal with and get rid of a nasty customer. I first ask her are you the manager? The girl says no, she is the supervisor at this time. Right away you can tell that this girl only came out to support her coworker, and not to resolve an issue. Seeing this, my anxiety started up. But I started off by telling her the most important thing, which is that the employee asked me to come out of the car. As soon as I tell her this, the employee says from the side "No I never said that." I looked at her in disbelief and then at her supervisor and said "Oh my god, I wish there was a camera recording right now because this woman is lying." Then the employee says "I said to reach out of your car." Unbelievable. I look at her supervisor and tell her "listen, I don't want you to think, there was a misunderstanding here. There was NO misunderstanding. Look at her right now, look at her condescending face. She told me to come out of my car. Then when the argument progressed, she said she had arthritis, I told her to get her coworkers to help, which she denied and THEN when the argument progressively got worse she told me to reach out of the car." I was trembling in the car now and the supervisor could see it too. So the supervisor, says "I'm sorry, there seems to be a miscommunication" To which I respond, "no there was no miscommunication" and the supervisor cuts me off and says "what I mean by miscommunication is that I did not hear what she (the employee) said and what you said. So it is your word against hers." I could not be in more disbelief because first, all the workers in there heard what was going on, and second, the supervisor was trying to think on her feet and be diplomatic but that is not what a miscommunication is. But I guess people can manipulate words to benefit their cause regardless of context, especially in a workplace that has no fear of repercussions or consequences. A corrupt environment where workers are in solidarity to promote deplorable behaviour and customer service. This wasn't the first time I've had a hostile experience with this particular employee, as I was a regular customer at this location. She has a nasty attitude about her. Also, she should not be working at a post that interferes with her health.

Read full review of Tim Hortons and 1 comment
Hide full review
1 comment
Add a comment
S
S
Strawberry59
, US
Jul 29, 2017 10:41 am EDT

A very simple matter to deal with but the staff chose to be stubborn and unrelenting and obviously doesn't know what REAL customer service means as they are so engrossed on keeping their 'goal' (few seconds) to serve a customer at a drive through as well. And the staff who has a very condescending and contemptuous attitude should not even be working in CS. I wasn't there to witness the whole scenario but I empathize with the customer because I've experienced this type of CS at multiple Tim Hortons' locations. Very disappointing also is that even the assigned managers (so far I've tried talking with about 6 managers/supervisors at different locations to date) don't know how to deal with situations that arise and shows that their 'customer service' orientation is very poor and not managed by the TH.

ComplaintsBoard
J
12:04 pm EDT

Tim Hortons iqaluit, nunavut branches of tim horton's express serve

I get the fact that we live in Iqaluit, Nunavut, and it is remote and businesses must plan in advance for their shipping needs. I am a multi-time a day customer visiting the Tim Horton's outlets here in Iqaluit at least 3 times every day. Often there is a sign up saying no cream, or no sugar blaming logistical issues. Today on my visit there was a sign saying no cream and no milk. Our only option was to drink black coffee. Not my choice. The Tim Horton's are dirty, don't dear to go into the bathroom at the main outlet as it is very dirty, and fixtures are broken. I can look past this, but no cream and no milk, that is too much, and it seems to be the norm now, as almost every day there is a sign up saying out of milk or cream. I know for a fact they are making lots of money, maybe they could buy some extra milk and cream?

Read full review of Tim Hortons
Hide full review
ComplaintsBoard
C
11:11 am EDT

Tim Hortons customer service

Good morning,

I am complaining about Tim Horton's branch at Morning Side and Sheppard Ave, Scarborough Ontario. This is the 5th time they have mixed up my order. I ordered through drive through and they missed two items. Before I use to go back but they treated me as if I am liar and they are rude. This time, I paid once and then they said payment did not go through. So I paid again. I think they made me paid for the car behind me. One of the worst branch in customer service.

Akhtar

Read full review of Tim Hortons and 1 comment
Hide full review
1 comment
Add a comment
S
S
Strawberry59
, US
Jul 29, 2017 10:58 am EDT

I can relate very well with what you've gone through this location. But you should be aware that basically majority (if not all) of TH locations make this mistake. Reason is...the staff don't actually listen to your order well because they want to finish up with each and every customer for a certain number of seconds because they're being watched and will be told by managers if they cannot keep up with their "GOAL" of getting rid of customers as fast as possible. What does this tell you? Their concern is NOT giving a good customer service! They NEVER place customers their #1 priority. And if an issue arises, their staff - including the managers doesn't really know how to deal with it. Some staff though are good but being carried away by the superiors because they will be told if they do otherwise. I say this because I know some people who work for TH and this is what their complaints about their work scenario, which they cannot fathom because for them customers should be their #1 priority and their superiors show otherwise.

ComplaintsBoard
H
7:44 pm EDT

Tim Hortons dark roast coffee and donuts.

On July 1st 2017 around 6:45pm I entered the Tim Hortons located at 615 Macleod Trail SE Calgary T2B4T8 .It was busy I understand that but the employees were more louder then the customers and the worst Tim Horton's ever seen by me .I ordered a dark roast coffee double double and a chocolate glazed donut, For sure the coffee was not dark roast and the cream in the coffee was more then expected .The colour of the coffee was weird and on top of that the coffee was cold. The donut must have chocolate glaze but it was half chocolate and half plain. I had same experience last year and I didn't want to go this year but my son is on ASD and he had tantrums.
I hope Tim Hortons will maintain their reputation and make sure this location serves Tim Horton's quality and train their staff properly.

Read full review of Tim Hortons
Hide full review
ComplaintsBoard
C
8:03 am EDT

Tim Hortons customer service or I mean the lack of service

07/26/17
tim hortons annacis island
I stop at many Tim Hortons . I must say its time to look for a new place to get my coffee and breakfast from. I live in surrey BC . I drive pass 4 location on my way to work . I leave for work at 6 am the location i drive past 3 of them open at 5 am . I have stopped going to them they never have any donuts muffins ready. how can you run a place that serves donuts and muffin and do not open there doors ready to serve people .Thats like a bakery with no bread.
Now the other two the customer service is so bad. its all about pushing people through as fast as they can that out of 5 day work day in the the last week they got my order wrong 3 times. I work hard for my money and i don't ask for much all i would like is what i order . twice this week i asked for sausage biscuit with cheese no egg. well twice i have gotten egg . I can not eat that. Well today was the last straw i asked for a bagel tosted . wow they stuck it in a panini press . I so tiered of waisting my money on a company that just don't care

Read full review of Tim Hortons
View 0 more photos
Hide full review
ComplaintsBoard
D
12:40 pm EDT

Tim Hortons not having soy/lactic milk

I will not ever buy coffee from Tim Hortons for the simple fact that you guys do not carry soy milk or Lactaid free milk. I am lactose intolerant and find that it is crazy that you would not carry these items for people like me. I'm sure you lose a lot of business because of this just letting you know how I feel and I'm sure many others. I hope you would soon fix this issue as I would like to start buying my coffee from you again. Thank you

Read full review of Tim Hortons
Hide full review
ComplaintsBoard
M
5:55 am EDT

Tim Hortons wedges

You are in a hospital with very sick children
Some These children havedifficulty with eating
My little daughter is one of them
When she says she wants potato wedge at 7 am in the morning
She doesn't need to be told that she wont be able to eat them till 10
What kind of franchise that is established in an hospital for sick children doesnt abide by the children wished to make them happy and possibly be there last request before doing a surgery
I am very disappointed in this behavior
Please respect the many children that come to your restaurant expecting to leave with a smile
And not be told o well thats policy
Am a positive that if you would have these wedges as a breakfast menu you would get sales
So if you are gonna operate in a hospital with young children shouldn't it be your mandate to make sure that ALL kids leave with a positive experience

Read full review of Tim Hortons and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
A
A
Anita Bawnghit
, US
Jul 24, 2017 6:12 am EDT

Why don't you go make your child some if it's that big of a damn deal.

Tim Hortons In-depth Review

Location and Accessibility: Tim Hortons is conveniently located in various areas, making it easily accessible for customers. The establishment also ensures accessibility for customers with disabilities.

Menu Variety and Quality: Tim Hortons offers an extensive menu with options for breakfast, lunch, and snacks. Their freshly brewed coffee and specialty beverages are a highlight. The use of quality ingredients and careful food preparation ensures a satisfying dining experience.

Pricing and Value for Money: Tim Hortons offers competitive pricing compared to similar establishments. Customers can expect value for money with generous portion sizes.

Customer Service: The staff at Tim Hortons is friendly and attentive. They efficiently take and deliver orders, ensuring a smooth and pleasant experience for customers. In case of any concerns, they promptly resolve them.

Cleanliness and Ambiance: Tim Hortons maintains a clean and well-maintained dining area. The seating arrangements are comfortable, creating a pleasant atmosphere for dining in.

Speed of Service: Tim Hortons provides quick service for both drive-thru and in-store orders. Even during peak hours, customers experience minimal waiting time.

Loyalty Program and Special Offers: Tim Hortons offers a rewards program for frequent customers, allowing them to earn rewards for their loyalty. Additionally, they regularly provide promotions and discounts to enhance the value for customers.

Online Ordering and Delivery: Tim Hortons has a user-friendly website for online ordering, making it convenient for customers to place their orders. Their delivery service is timely and ensures accurate order fulfillment.

Community Involvement and Sustainability: Tim Hortons actively participates in local community events, showcasing their commitment to the community. They also prioritize sustainable practices and environmental initiatives.

Overall Experience: Customers are generally satisfied with their dining experience at Tim Hortons. The consistency in food quality and service contributes to a positive overall experience. Many customers are willing to recommend Tim Hortons to others.

How to file a complaint about Tim Hortons?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the required information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which you can find at the top right corner of the website, and click on it to begin the process.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Tim Hortons. Make it specific and clear, such as "Incorrect Order at Tim Hortons Downtown Location" or "Poor Customer Service at Tim Hortons on Elm Street".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:

  • The specific location or service that caused the issue.
  • The date and time of the incident.
  • A clear description of what happened.
  • Any communication you've had with Tim Hortons staff, including names or descriptions of the individuals involved, if possible.
  • Steps you have taken to resolve the issue, including any contact with customer service.
  • The company's response or lack thereof.
  • How the issue has personally affected you, such as inconvenience, financial loss, or health concerns.
Remember to keep the description factual and to the point, avoiding unnecessary emotions or opinions.

5. Attaching supporting documents: If you have any receipts, photos, emails, or other documents that can support your complaint, attach them using the provided upload feature. Do not include sensitive personal information such as credit card numbers or personal identification numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue with Tim Hortons. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution to your complaint, whether it's a refund, an apology, or another form of compensation.

7. Review before submission: Before submitting your complaint, review it carefully. Check for clarity, accuracy, and ensure that all the information provided is complete and correct. This will help others understand your situation and support your case.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com. Ensure that you receive a confirmation that your complaint has been filed.

9. Post-Submission Actions: After submitting your complaint, keep an eye on your ComplaintsBoard.com account for any responses or updates. You may receive feedback from other users or even a response from Tim Hortons addressing your complaint.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Tim Hortons customer service

Website

www.timhortons.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Tim Hortons?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Tim Hortons Customer Service. Initial Tim Hortons complaints should be directed to their team directly. You can find contact details for Tim Hortons above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Tim Hortons. Discuss the issues you have had with Tim Hortons and work with their customer service team to find a resolution.