The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Tim Hortns / not bilingual

1 Ormstown, Qu├ębec, Canada Review updated:

I am English and thought all the staff were supposed to speak both English and french when I went in the morning for a white hot chocolate the person serving me would not speak in English when i asked for someone else to serve me the person said do not understand and kept talking in french with this i walked out I spoke to someone else and they said the person i spoke to is the manageress and does not like to speak English. This is a disgrace. yesterday I went in to order a $5.99 soup and wrap and was being charged $13.00 odd when i told them no it is $5.99 they said no it is not in our system and i would have to pay what they asked I had an arguement with them and in the end I had to walk out. I think this is such a disgrace. when i knew Tim Horton's were coming to out town i jumped for joy i was the first one in when the opened for the first time now i will not go there until you sort these problems out thank you john leach

Sh
Nov 13, 2016
Sort by: UpDate | Rating

Comments

  • Wi
      13th of Nov, 2016

    If this was the US, I would, agree with you. However, since Canada has been English-French forever, then I must say it is you who should be bilingual.

    0 Votes
  • Es
      14th of Nov, 2016

    suckitup butter cup

    0 Votes
  • Es
      14th of Nov, 2016

    If they are talking in one of the official languages, then you have no foot on to complain. Why are YOU not able to speak french then?

    +1 Votes
  • Cu
      14th of Nov, 2016

    Why do you live in Quebec and not speak French?. BTW get a smartphone down load a translator and use that. Stop making peoples lives difficult.

    +1 Votes

Post your comment