I wish I had google this place before doing business with this "company?". Let me tell you all my experience.
October 3, 2008, I went into their business. There were two salesman. One named Willie, part owner, was waiting on a group of three people, a Mother, a Father, and a daughter. The other salesman, Alejandro, was on the phone. I thought "ok, I will wait". Another lady came into the store just about the time that Alejandro got off the phone and he waited on her. The group that Willie was working with left right after that so I thought "my turn". Wrong! Willie got on the phone then disappear.
I thought "the nerve" and left. I wish I had listened to that warning but I didn't.
I returned about an hour later. Alejandro waited on me after getting off the phone. I informed him I didn't like being ignored. His excuse was the lady who had come in after me had done business with them before.
I finally received a quote on the kitchen cabinets I wanted to purchase and was told they were be able by Monday, Oct. 5th. I then told Alejandro that I wanted to think about the offer and if I wanted to make the purchase I would return. Alejandro said he had to leave but Willie would be here to wait on me.
This is going to go on forever so:
quoted one price with drawers and was told doors were cheaper also to be delivered Monday- Alejandro
decided on doors and got a higher quote - Willie
wasn't told pull out shelves cost $50. each.
quoted a price without pull out shelves and Monday was out of the question but Wednesday will do - Willie
Wednesday came, no cabinets, called and was informed it took 5 business days to put together the cabinets, also told cabinets will be on truck that was coming Friday- Willie
Friday came and no cabinets on truck - Willie
was told Saturday I will have cabinets even if they had to drive down to get them - Willie
Willie even took off $200. since I had to wait
Saturday no cabinets but was told Monday 9 days since ordering and giving a down payment for these cabinets
called Monday and was told "will call you when the truck gets in"
at 5:45pm Monday was told truck was running an hour late but "Willie" will stay to deliver my cabinets
Well, it is Tuesday morning, Oct. 14 and I still don't have any cabinets. I am taking time off from work to go to that store and demand my money back. I have had it.
I hope this helps save someone else from going through a mess like this.