Tigerair / misleading information

Gold Coast, Queensland, Australia

Most unbelievable airline ever..
Told me to arrive 20mins before departure is okay.
(just like I arrive from Sydney airport I arrived 20mins early to come to gold coast)
Then they tell me should have came 1hour earlier for departures back to Sydney..
Now tickets checkin is cancelled??? And I have to pay $880 for new tickets?? Or wait another day...
Seriously out of touch.. Very disappointed
I brought them good business but now I.
Would never book through tigerair
Even if it's free flyer

Feb 4, 2017

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