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2.7 33 Reviews

TicketsNow Complaints Summary

12 Resolved
11 Unresolved
Our verdict: While TicketsNow has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
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TicketsNow reviews & complaints 33

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5:21 am EDT
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TicketsNow Ticket Service

I was given a TicketsNow gift card and it is totally unusable. You cannot reach these people by phone (constant busy signal) or through their website. When you try to go to their website, you get the message "This site can't be reached." DO NOT GIVE THESE PEOPLE YOUR MONEY! This is a scam.

I tried using this card to purchase theatre tickets on more than one occasion, but it is not accepted by any theatre or venue.

Desired outcome: A refund to my daughter who gave me this gift in good faith.

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5:20 pm EDT
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TicketsNow Fraud Alert: Stay Away from This Shady Ticket Seller

This place is a total rip-off. They've already had to pay up to the FTC, but they still keep doing the same shady stuff.

They're all about selling you tickets that don't even exist yet, when you can't get them on the real site because their scalper buddies are hogging all the tickets.

Ticketmaster actually owns them now, and they got busted for lying about there being no tickets available, and then sending people over to Tickets Now to buy them at crazy high prices.

These guys are total frauds. Don't even think about doing business with them.

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5:15 pm EDT
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TicketsNow Disappointing Experience with TICKETS NOW for Vegas Golden Knights Game Tickets

I recently bought some tickets for the Vegas Golden Knights hockey team game in December 2017 from TICKETS NOW. I was pretty excited to get them, but then they shipped them to my hotel in Vegas a whole month before I was even going to be there! I tried to get them to send them to my Canadian address, but they said it wasn't possible. When they finally emailed me to let me know the tickets were shipped, it was already too late. I was pretty worried about what to do with the tickets for the next month so they wouldn't get lost or anything. I've been leaving messages at the hotel I'm staying at in Vegas, hoping that I can find the tickets when I get there.

I talked to a customer service guy at TICKETS NOW and he said he was sorry, but that didn't really help me out much. I'm just hoping that everything works out and I can enjoy the game when I finally get there. It's a shame that the ticket buying experience had to be so stressful, but I guess that's just how it goes sometimes.

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4:31 pm EDT
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TicketsNow Buyer Beware: My Terrible Experience with TicketsNow

I gotta tell ya, I made a big mistake when I bought tickets from TicketsNow. I mean, I was so excited to get my hands on those tickets that I didn't even think to do my research first. But let me tell you, I paid the price for that mistake.

First of all, their "service fee" is just ridiculous. I mean, it was 22% of the total cost of my tickets! Can you believe that? And when I complained about it, they gave me some lame excuse about security or something. I mean, come on, that's just a bunch of baloney. They basically just admitted that they robbed me blind.

But you know what they say, you live and you learn. And boy, did I learn my lesson. From now on, I'm gonna be doing my research before I buy tickets from any website. I don't want to get ripped off like that again.

And let me tell you, I'm not the only one who's had a bad experience with TicketsNow. There are bad reviews of this company all over the web. I really hope they start listening to their customers and make some changes, because right now, they're just not worth the hassle.

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TicketsNow Disappointing Experience with TicketsNow: No Instant Download and Poor Customer Service

I bought two tickets for a show on Saturday night from TicketsNow, and I specifically chose tickets that were available for Instant Download. However, about an hour after I placed my order, I got a call from TicketsNow informing me that the tickets were not available for instant download. They told me that I would have to go to the ticket broker office to pick them up because it was too late to have them shipped to my address via UPS.

I was disappointed because I had chosen the instant download option for a reason, and now I had to go out of my way to pick up the tickets. To make matters worse, there were no comparable tickets available in terms of cost, and TicketsNow refused to waive the fee for tickets if I were to upgrade to the next available option (which was nearly $50 more plus fees).

The representative I spoke with had minimal customer service skills and made no effort to rectify the situation. I was frustrated because this should not have happened from a so-called reputable broker. I have zero confidence in this seller and cancelled my order. I will never use TicketsNow again, and I caution other buyers to beware of their practices.

Overall, my experience with TicketsNow was disappointing and frustrating. I had high hopes for a smooth and easy transaction, but instead, I was met with inconvenience and poor customer service. I hope that TicketsNow can improve their practices and provide better service to their customers in the future.

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TicketsNow TicketsNow Review: Crooks or Just Incompetent?

I gotta say, my experience with TicketsNow was not a good one. I tried to sell some tickets on their site, and at first, everything seemed fine. I got paid for the first two purchases, no problem. But then, out of nowhere, they put my account on hold. I was so frustrated! I tried calling and emailing, but it seemed like nobody was listening.

Finally, after what felt like forever, I got through to someone who said they were "handling" my account. They asked me to verify where I got the tickets from, and I told them I got them from StubHub, Craigslist, and other legit sources. But then, get this, they told me the only way to be sure of my ticket source was if I bought them from TicketsNow!

I mean, come on! If TicketsNow is owned by Ticketmaster, why don't they just require people to sell directly from their Ticketmaster account? It's not like TicketsNow is the only place to buy or sell tickets. They're just a third-party site, right? So why should I have to jump through all these hoops just to get my money?

Honestly, I think these guys are crooks. They're just a front for Ticketmaster to run up ticket prices and create a monopoly. And the worst part is, they don't even play by their own rules! It's not fair, and it's not right. I wouldn't recommend TicketsNow to anyone.

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TicketsNow Terrible Customer Service Experience with TicketsNow - Lost $800 on Ticket Sale Mistake

I had a really bad experience with TicketsNow. I was trying to sell my tickets for an event, but I accidentally listed them for $20 instead of $200. I realized my mistake right away and tried to change the price, but it was too late. Someone had already bought the tickets at the wrong price.

I contacted customer service to see if they could help me fix the situation, but they were no help at all. They didn't do anything to remedy the situation and I ended up losing almost $800. I tried talking to supervisors and working my way up the chain, but no one was willing to work with me.

They told me that it was too late because the buyer had already received the tickets and they couldn't tell them it was a mistake. They didn't offer me any compensation or help in any way. They just told me that I could buy more tickets on their site, which wasn't really a solution for me since I was trying to sell my tickets in the first place.

Overall, I was really disappointed with the customer service I received from TicketsNow. Once I receive the money from the sale, I will never use this site again. It's just not worth the risk of losing money like this.

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TicketsNow TicketsNow: Terrible Customer Service and Unfair Charges

I was trying to buy some tickets for a show in Washington D.C. on TicketsNow website. I was so excited to get the tickets and I started to enter all the necessary information. Suddenly, my wife called me and told me that we won't be able to go to the show. I was so disappointed and I immediately exited the website. However, a few minutes later, I received an email invoice from TicketsNow. I was confused and I called them right away to explain the situation.

I spoke to a lady named Betty ***770 who had an "Oh-Well" attitude. She told me that all sales are final and there is nothing they can do about it. I was so frustrated and I told her that I never hit the proceed or continue button and I don't want these tickets. I even explained to her that I hit the X at the top of their site to exit the program and that I never bought the tickets. But she didn't listen to me and said that I have to pay for the tickets.

I was so angry and I decided to dispute the charge with my credit card company. We never went to the show and now they are charging me $215 for something that I never bought. This is really bad business and it's not fair to the customers. I called TicketsNow and my credit card company within minutes of the sale going through, but they didn't listen to me.

I think TicketsNow should have a better customer service and they should listen to their customers. They should also have a better system to prevent these kinds of mistakes. I don't recommend using TicketsNow because they don't care about their customers and they only care about making money.

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TicketsNow TicketsNow Review: A Middleman for Ticket Sales

I gotta say, after reading some of the other reviews, it seems like some people don't understand what TicketsNow is all about. Let me break it down for you: they're basically a middleman between people who have tickets they don't want and people who want to buy those tickets. So yeah, the prices are gonna be higher than face value. That's just how it works.

But here's the thing: if you know what you're getting into, TicketsNow can actually be a pretty good service. I used them to buy tickets for a concert a few weeks ago, and while I did pay more than I would have liked, I was able to get the seats I wanted and the tickets arrived in the mail a few days later.

Now, I will say that if you're the type of person who likes to wait until the last minute to buy tickets, TicketsNow might not be the best option for you. It can take up to 48 hours for your order to be confirmed, so if you're trying to buy tickets for a show that's happening that same day, you're probably out of luck.

But if you have a little bit of lead time, TicketsNow can be a lifesaver. Just be aware that the seats you end up with might not be exactly what you saw when you placed your order. I got lucky and got the seats I wanted, but I know that's not always the case.

All in all, I was happy with my experience using TicketsNow. Yeah, I paid more than I would have liked, but I got to see the concert I wanted to see, and that's what really mattered to me. If you're willing to pay a little extra for the convenience of being able to buy tickets online, I'd say give TicketsNow a shot. Just make sure you read the fine print and know what you're getting into.

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TicketsNow Ticketsnow Review: Great Seats, Helpful Service, But Prepare for Stress!

I bought 3 VIP tickets for a concert from Ticketsnow, and I gotta say, I was pretty nervous about it. I paid a little extra to make sure I got good seats and a parking pass, but after I placed my order, I saw a bunch of bad reviews online. I was worried I had made a mistake.

But I gotta give credit where credit is due - the folks at Ticketsnow were really helpful. I called them once a month to check on the status of my order, and every time I got a friendly person on the other end of the line. They told me that Ticketsnow is a resale business, which means that the prices can be higher than the original cost. They also made it clear that once I placed my order, I couldn't get a refund.

When my tickets didn't ship out on time, I called Ticketsnow again. They told me that the seller was supposed to get the tickets a week later than expected, but they would expedite the shipping for me at no extra cost. A week later, Ticketsnow called me and said that the seller didn't get the VIP sections he thought he was getting, but he had comparable seats available in two other VIP sections. They helped me decide which section was better, and the tickets were sent to me the next day.

I gotta say, my seats were fantastic! They were even better than the ones I originally ordered. I was really happy with them. But the whole experience of getting the tickets was really stressful, so I'm not sure if I would use Ticketsnow again. I'd probably try to buy tickets somewhere else first. But if I couldn't find what I was looking for, I would definitely consider using Ticketsnow again.

Overall, I recommend Ticketsnow. They were helpful and friendly, and they got me great seats for the concert. Just be prepared for a little bit of stress along the way!

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TicketsNow TicketMaster's TicketsNow.com: A Monopoly on Concert Tickets?

TicketMaster, the big boss of concert tickets, has taken things too far with their new resale site, TicketsNow.com. I recently tried to buy tickets for a concert that went on sale two weeks ago. I was on the TicketMaster site and had a TM ticket seller on the phone at 9:59, ready to search for tickets the second they went on sale at 10. But to my dismay, there were no acceptable tickets available, not even in the first 25 rows. Frustrated, I turned to TicketsNow.com at 10:05 and found plenty of fantastic seats for $400-$1,000 per seat, plus a 15% service charge.

What's suspicious to me is how other TicketMaster "clients" were able to buy all these great seats and then list them for multiple times the face value of the ticket in less than 5 minutes. My guess is that TicketMaster is keeping the best seats for their own secondary market and charging ridiculous prices for people who just want to see a good concert.

I would love to join a class action lawsuit against TicketMaster and their sister company TicketsNow because I always end up having to buy tickets on the secondary market. It's nearly impossible to get tickets the regular way for the face value of the tickets. I did some research and found a growing movement to break up the monopoly, but TicketMaster is a huge worldwide company that probably employs hundreds of lawyers. So people like me who enjoy going to concerts either have to sit in the nosebleed sections or pay (sometimes an entire week's pay) on the secondary market to sit in the first few rows. TicketsNow.com should be stopped, and I believe what they're doing is illegal.

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TicketsNow Terrible Experience with TicketsNow: Sold My Tickets to Someone Else!

TicketsNow is the worst! I had the worst experience ever with them. They sold my tickets to someone else and only replaced them two hours before the event. I was so mad! I couldn't believe it! I would never use them again!

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TicketsNow Disappointing Prices and Seats: My Experience with TicketsNow

TicketsNow is a website that sells tickets for events. I recently purchased tickets from them and was disappointed with the prices. The tickets were very expensive and the seats were not good. I think they overprice their tickets and it's not fair to the customers. I would not recommend buying tickets from this website.

Another thing that bothered me was that Ticketmaster is affiliated with TicketsNow. When I tried to buy tickets on Ticketmaster, it redirected me to TicketsNow. I didn't like that because I wanted to buy tickets directly from Ticketmaster. It's important to be careful when buying tickets online because sometimes you can be redirected to a different website.

Overall, I think TicketsNow should lower their prices and improve their website. The tickets are too expensive and the seats are not good. I would not buy tickets from this website again.

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TicketsNow TicketsNow Scam Alert: Overpriced Tickets and Poor Customer Service

I recently purchased tickets for a Chris Brown concert from TicketsNow for a whopping $188. The seats were in section 116, row 22. However, just two days before the concert, I stumbled upon section 116, row 17 tickets for sale on the same website for only $99. I was devastated to find out that I had been ripped off and paid double the price for worse seats. It's a real shame that TicketsNow would do this to their customers. I highly recommend that you stay away from this website if you want to avoid being scammed.

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TicketsNow Disappointing Experience with TicketsNow: Unable to Cancel Ticket for Rescheduled Concert

I had a really bad time with TicketsNow. I bought a ticket for a concert in January, but they changed the date to August, which was no good for me. I asked them if I could cancel the ticket, but they said no. They told me to give it to a friend or sell it on a website, but they didn't even give me a mobile ticket that I could sell. It was a real bummer.

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TicketsNow TicketsNow Email Alerts: A Scam to Avoid - My Experience with OnlineCity

I gotta tell ya, don't even bother with those email alerts from TicketsNow. They'll try to get you to buy tickets from other sites they're in cahoots with, like onlinecity. I fell for it and ended up buying three tickets for the wrong band. I live in Boston and the band was called Boston, so I thought it was for the venue in town. Nope, wrong-o. And now I'm outta luck 'cause they won't give me my money back. So take my advice and steer clear of these guys.

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TicketsNow Buyer Beware: TicketsNow.com Overcharges by 50%!

ust a heads up, if you're thinking about buying tickets from ticketsnow.com, you might want to think twice. I recently bought tickets for an event and was shocked to see that they charged me 50% more than the actual ticket price. They quoted me $98.00 for the ticket, but then added a $20.00 service charge and $14.00 for shipping. When I received the ticket, I saw that the actual price on the ticket was only $67.00. That's a $51.00 up charge without even considering the shipping cost!

Honestly, I feel like this is a total scam and I think consumer protection agencies should be aware of this. It's not fair to charge people so much more than the actual ticket price. I definitely won't be buying tickets from ticketsnow.com again and I suggest you don't either.

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TicketsNow Disappointing Experience with TicketsNow: Overpriced and Misleading

I gotta say, I was pretty disappointed with my experience on TicketsNow. I thought I was buying tickets straight from Ticketmaster, but turns out I was actually buying from a reseller. If I had known that, I wouldn't have even bothered.

The thing that really got me was the price. I paid $57 for tickets that were only worth $40. And to top it off, they added a shipping fee even though the tickets were print-at-home. I mean, come on.

I reached out to the company to ask about the shipping fee, but all they could say was "sorry, that's the deal." Not exactly the response I was hoping for.

Overall, I wouldn't recommend using TicketsNow. It's just not worth the hassle and the extra cost.

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4:13 am EDT

TicketsNow Extra charges!

To bad I did not check the reviews. Well, I was searching for a concert ticket and found one TicketsNow website. I made my purchase online and was very excited. Few days later I received my ticket and decided to get a closer look at what I have purchased. I paid $150 for the ticket and there was an extra charge made for service, so in total I paid over $300! I had no idea about these extra charges! There is no information about this on their website! This company is a total scam, stay away! These guys will charge you a huge service fee without your permission!

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6:19 pm EST
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TicketsNow Bait and switch fraud

I purchased two tickets as a special Christmas present for my son. The tickets were for the hockey game between NY Rangers and Pittsburgh Penguins in January. My credit card was charged and I received a transaction confirmation from Ticketsnow.com.
Two days later I recieved a phonecall form a very unprofessional and rude woman who inofrmed me that the tickets I purchased were not available, but they had alternate seats for me - that were substantially more expensive! This is a blatent "bait and switch" scam - they either never had possession of the tickets I purchased, or they got a higher price offered by someone AFTER they had confirmed my purchase. I could not afford the higher price they demanded, so thanks for spoiling my son's Christmas surprise!

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Reviewer57875
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Nov 19, 2018 1:10 pm EST

Bought 6 tickets from them, when I got my credit card bill, the Cost over the the ticket was 45percent. Never buy tickets from them!

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kikr
Newtown Square, US
Jun 04, 2010 7:57 pm EDT
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Orderd playoff tickets $1, 200 + they were delivered the day after the game. Guarentee of delivery not honored FedEx confirms no attempt to deliver on game day.

TicketsNow Customer Reviews Overview

TicketsNow is a reputable online ticket marketplace that offers a wide range of event tickets to customers worldwide. The website has received numerous positive reviews from satisfied customers who have praised its user-friendly interface, excellent customer service, and reliable ticket delivery.

One of the standout features of TicketsNow is its extensive selection of tickets for various events, including concerts, sports games, theater performances, and more. Customers can easily search for tickets by event, artist, or venue, and can also filter their search results by price, location, and seating preference.

Customers have also praised TicketsNow for its exceptional customer service, with many reviewers noting that the company's representatives are knowledgeable, friendly, and responsive. The website also offers a 100% guarantee on all ticket purchases, ensuring that customers can buy with confidence.

In addition, TicketsNow has received high marks for its reliable ticket delivery, with many customers reporting that their tickets arrived on time and in good condition. The website also offers a variety of delivery options, including electronic delivery, standard mail, and will call.

Overall, TicketsNow is a highly recommended ticket marketplace that offers a wide range of events, excellent customer service, and reliable ticket delivery. Whether you're looking for tickets to a concert, sports game, or theater performance, TicketsNow is a great place to start your search.
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