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TicketsNow / RIP OFF and FRAUD!

1 NY, United States
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I purchased 2 tickets to Broadway show on 1/5/09 for 2/7/09 and got an immediate invoice WITH a fedex tracking #. Sure enough, the # was valid. There was disclaimer which indicated that if 48-hours before the event I still hadn't received the tickets to call customer service. Well, I did and was ASSURED that the tickets would be shipped "even if they had to use FedEx overnight delivery". I called back on 2/6/09 and asked where my tickets were as Fedex was indicating they still hadn't shipped.

The "customer care ###s" put me on hold to call the scalper who has the tickets. They then proceeded to tell me that the scalper wasn't going to be shipping the tickets after all. So the solution was for me to meet the scalper at some sleezy hotel or restaurant to pick up the tickets! I AM NOT MAKING THIS UP! I was infuriated! I paid for FedEx shipping over a month ago and no I'm dealing my credit card, an investigation, BBB, Attorney Gen office of fraud, etc.

Bottom line, do NOT even think of buying tickets from these people!!! If you want tickets to anything, but them direct from the source.

Ticketsnow should be investigated because they are operating under the guise of "ticketmaster", when what they really are is a "legally" illegal scalping ring.


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