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Ticketmastertickets debited for without authority

I submitted a query to tickemaster on 23rd November 2018 regarding Spice Girls tickets. I received an acknowledgement but nothing further. I have followed up with two emails but no response. The two phone numbers they have for customer sevice are now out of service. Details of the complaint are that I tried to purchase Spice Girls tickets, got to the final stages and was kicked out of the app with it stating 'something went wrong'. I got tickets through logging through a friends phone. I was shocked to discover that €583 was debuted from my account for additional tickets. The website states a refund is granted for 3 days after purchase but this option was not available online. They have no other contact details online or anywhere. Can you please help?

Sa
Dec 05, 2018

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