Ticket Liquidator
reviews and complaints

I recently attended a concert through Ticket Liquidator and while the music was great, the overall experience left something to be desired. My friends and I attend many concerts throughout the year, but we have never been as disappointed by a venue as we were with this one.

Firstly, the traffic control was horrendous. We live quite a distance from the venue, and despite leaving home at 3:45, we didn't arrive at the parking lot until 7:15. The access to the venue was also a problem. We were told that there was no way to get dropped off at the entrance and that we would have to "hoof it up the hill like the other handicapped patrons." This was a major issue for anyone with mobility challenges, as the hill was partially paved with lots of ruts, potholes, and stray stones, and there was not much lighting on the way out.

The staff at the venue were also quite indifferent and unhelpful. Our tickets said Row 1, but when we arrived at our VIP box, we found that our seats were actually in the second row. This might not have been a big deal, but the women who shared the box with us had front row tickets and chose to dance the whole night in front of our box, spreading out in front of the entire box. This made it almost impossible to see the monitors or the performers on stage unless we stood up. While I understand that they were excited and had every right to enjoy the concert, I think the venue could have done a much better job of enforcing rules and encouraging common courtesy.

Overall, while the music was great, the experience was not up to the standards we have come to expect from attending concerts. The traffic control, access to the venue, and indifferent staff all contributed to a less-than-ideal experience. I would recommend Ticket Liquidator to others, but with the caveat that they should be prepared for potential issues with the venue itself.

I recently bought two tickets to see Dave Matthews from Ticket Liquidator, and I have to say, I am extremely disappointed with my experience. I placed my order on May 23, 2015, and was told that my tickets would be sent out by June 2, 2015. However, as the concert date approached, I realized that my tickets had not yet arrived. I contacted their call center in Windsor CT multiple times, but each time I was given false information and empty promises.

To make matters worse, my tickets did not arrive until June 8, 2015 - two days after the concert had already taken place. I was beyond frustrated and upset. I work in a call center myself, and I know how important it is to provide customers with accurate information and timely service. Unfortunately, TicketLiquidator failed to do either.

I decided to take action and contacted the Better Business Bureau, as well as other companies that I know have a reputation for holding call centers accountable. I was told that I would receive a refund for my tickets, and that if they happened to arrive in time for the show, they would be free. However, when I contacted Fed EX to inquire about the status of my shipment, I was informed that the company had stopped shipment on the tickets.

To say that I am disappointed with Ticket Liquidator would be an understatement. I believe that they purposely take customers' money without any intention of delivering the tickets they paid for. Their so-called "100% worry-free guarantee" is nothing more than a 100% stressful nightmare. If I had known what I was getting into, I would have gladly paid more money to a legitimate ticket company.

In conclusion, I would strongly advise anyone considering using Ticket Liquidator to think twice. Their unprofessionalism and lack of accountability are simply unacceptable.

I was so happy when my tickets from Ticket Liquidator arrived on time, just in time for the concert. I ordered them only a week before the event, so I was relieved that they arrived in time. Our seats were amazing, and we had a great view of the performer. I would definitely order VIP tickets again. However, I was very disappointed with the overall organization of the event at Montage Mountain. The event staff wouldn't let me park in the VIP parking section, even though my parking tag was visible. I asked and pointed out that I had VIP parking and tickets, but I was still denied access to that section. Instead, I had to park in a baseball field about 5-7 miles away from the pavilion. We then had to wait for approximately an hour for school buses to shuttle us up the mountain hill. There were only 4 or 5 buses running at a time, which made the wait even longer. The traffic getting to the concert was incredibly congested and disorganized by event staff, which took about another hour to get to the pavilion. We were dropped off way below the pavilion entrance and had to walk another 1/4 mile or so into the event. The buses were filled with unbelievably drunk, obnoxious people, one of whom pulled her pants down and urinated on the bus. We missed all of Dustin Lynch and only saw the last song of Little Big Town due to the poor traffic control and organization. We barely made it there to see Luke Bryan, and the ushers had little knowledge of where my VIP box section was located. The section for food for VIP holders was shut down, and only soft pretzels and beverages were available in the VIP area. I paid for VIP parking and wasn't allowed in that area, plus missed two entertainers I paid for. Needless to say, I'm very disgusted with the event organization, the poor planning, and control of the whole situation. Our seats were really good, but the rest was horrible.

I recently had an experience with Ticket Liquidator that I feel is worth sharing. On December 30th, 2015, I decided to purchase tickets for an event in Toronto. I placed my order at 6:30 PM and received a confirmation email from the company at 6:45 PM. The email stated that I would receive my tickets via email within 10-15 minutes. Feeling confident that everything was in order, I left my house at 6:46 PM to head to the event.

When I arrived at the event at 7:35 PM, I checked my email for the tickets, but there was no email to be found. I called Ticket Liquidator at 7:40 PM to inquire about the tickets, and they informed me that my tickets had been sold to someone else and that they had no tickets to replace them with.

At this point, I had already spent $25 on parking and around $15 on gas. I was frustrated that Ticket Liquidator had charged me for the tickets, sent me a confirmation email, and then failed to deliver the tickets. They could have at least sent me an email to let me know that my tickets had been cancelled.

I had my kids with me, and we were all disappointed that we were not able to attend the event. I had to run around outside the arena trying to find someone selling tickets because I had trusted Ticket Liquidator. I was not happy with the customer service I received when I called to explain my situation. The agents were rude and did not let me speak. They refused to honor the 200% money back guarantee and did not offer any kind of incentive for their mistake.

I have purchased tickets for events many times in the past, but I will never buy from Ticket Liquidator again. I strongly advise others to avoid this company as well. They are not a legitimate source for tickets, and they sell tickets they do not have. If you are planning to attend a high volume event, it is best to buy your tickets in advance from a more reputable company like StubHub, Vividseats, or Ticketmaster. Save yourself the trouble and avoid Ticket Liquidator.

I recently purchased tickets for Beyonce's concert in Houston, TX for my girlfriend's birthday. However, I encountered an issue while trying to log into my account on the way to Houston. I contacted Ticket Liquidator and waited on hold for over 40 minutes before finally getting through to a helpful representative whose extension was 1852. I explained my situation and she informed me that I had called a few days ago to change the email on the account and that my cousin would be printing out the tickets. They had changed my email password and assisted me in printing the tickets a few days later. The representative was surprised and said she had never seen this before. She spoke with her manager and I had to wait outside in a $50 parking spot for about an hour while they verified my information.

When the representative returned to the phone, she informed me that her manager said, "Oh my god, he's not lying." They had not verified the order and apologized, saying that they had to do FBI stuff before issuing a refund. I tried contacting them four times on Monday but was placed on hold non-stop with no answers. The most frustrating part was that my friend had purchased tickets one row down from mine and had confronted the thief, who had purchased the tickets on Ticket Liquidator. The concert security couldn't do anything, as it was Ticket Liquidator's responsibility.

I received an email from Ticket Liquidator stating that my email was changed in good faith and that they were sorry for the confusion. They offered me a 10% discount off the total ticket price on a future purchase through Ticket Liquidator as an apology. The code 4ACRolandPerez can be inputted in the Promotional Code box on the checkout page and will expire one year from today.

Overall, my experience with Ticket Liquidator was frustrating and disappointing. While the representative I spoke with was helpful, the lack of verification and the inability to get a refund or even a response on Monday was unacceptable. I would caution others against using Ticket Liquidator for ticket purchases in the future.

I bought tickets for a show in Toronto from TicketLiquidator.com/Echo Tickets on October 3, 2016. They charged me $618.75 right away, and the show was scheduled for April 15th, 2017. I received an invoice saying that the tickets would be mailed to me by April 11, 2017. However, I knew that wouldn't work because I would be out of town by then. I called them right away, and they assured me that I would have the tickets by December 1, 2016. But when I called on that day, they said that I would definitely have them by the end of December 2016.

The holidays came and went, and I still hadn't received the tickets. I called again on March 10th and spoke to a man named Stanislav, who was very rude and obnoxious. He even threatened me and said that if I didn't stop calling and bothering him, he would hold onto the tickets until the very last minute. I was shocked and upset by his behavior.

I decided to call the corporate office and spoke to a woman named Tracy. At first, she seemed very nice and promised that I would get the tickets soon. But after a week went by, I realized that she was in on the scam. She put me off and didn't seem to care about my situation at all.

That's when I decided to take matters into my own hands. I called the box office at the Princess of Wales Theatre and spoke to a woman named Marie. She was very helpful and told me that Ticket Liquidator was a scammer company. They charge high prices for tickets and often sell fraudulent ones that can't be used at the venue.

Marie helped me to get my tickets and even called Ticket Liquidator on my behalf. But Stanislav lied to her and said that the ticket office had refused to give him my tickets because I had harassed them. None of that was true, and Marie knew it.

Finally, I was able to get a 100% refund from Ticket Liquidator because they couldn't get any tickets legally from the ticket office. Tracy even denied that she had promised me a 200% refund, which was part of their guarantee when I bought the tickets in October 2016.

I learned my lesson the hard way. Do not buy tickets from Ticket Liquidator or any other ticket liquidator. They are rip-off artists who prey on unsuspecting customers. If you have trouble with them, call the box office of the venue and ask to speak to someone who deals with fraud.

I'm glad that I was able to get my money back and even got tickets in the 6th row for $150 less than what I originally paid. But it was a lot of grief and aggravation that I could have avoided if I had just called the box office in the first place.

Please file complaints with your Better Business Bureau, the Attorney General, your bank, and your credit card department. These guys need to be shut down before they can scam anyone else.

My experience with TicketLiquidator was not a pleasant one. My fiancée and I had purchased tickets for the Mumford and Sons show at the Molson Amphitheatre in Toronto, Ontario months ago. We arrived at the venue at 5:45pm, excited to see our favorite band perform. However, our excitement quickly turned into disappointment and frustration when we discovered that the MASTERCARD provided by Ticket Liquidator for entry to the concert was EMPTY!

We immediately contacted Live Nation at the Molson Amphitheatre box office, who advised us to call Ticket Liquidator and speak with someone to resolve the issue. We spoke with a service representative named "Brandon" who tried to track our order while putting us on hold. After 20 minutes, he came back on the line and said that he didn't know why the card was empty, but he had our order on the screen. We asked to speak to a manager, but Brandon was unable to locate one to assist us.

We pleaded with Brandon to help us as we had taken a half day off work to drive from Cambridge, Ont to downtown Toronto, Ontario, already paid for parking and had now been at the venue AND on the phone with him for almost 45 minutes by this point. Brandon tried to track down another manager and was successful in finding one named Kelly. Kelly offered us her sincerest apologies for the mistake on their end and offered no resolution for us, only a 200% refund which she pointed out in the Ticket Liquidator money back GUARANTEE!

However, she stated that we had to obtain in writing and on company letterhead that we were at the Molson Amphitheatre in Toronto, Ontario and that we were denied access because the card that Ticket Liquidator had given us for entry to the Mumford and Sons concert was in fact empty. We tried to find a manager at the box office to write us something on company letterhead or in an email, but to no avail. Nobody would assist us as it was now 7:15 and the front gates were packed!

At this point, we were deflated having been on the phone with Ticket Liquidator for almost 90 minutes and were no closer to getting into the concert. We attempted to buy tickets, but they were completely sold out and the only people with tickets were scalpers offering their cheapest tickets for $250 EACH! We thanked Kelly for her time, hung up, and took a couple of selfies in front of the Molson Amphitheatre.

We were heartbroken that we were at the front gates and could not get into see Mumford and Sons. This is a wound that will last a lifetime as I'm sure it was an amazing concert! We are still trying to obtain our 200% refund, but we will never forgive Ticket Liquidator for ruining our night out. We had purchased very good seats to see our favorite band, paid a very good price to see them, lost a half day's pay each, but the worst thing is that we were there and nobody had the power to get us inside to see the show, no matter how bad the seats were.

In conclusion, I am upset, hurt, and frustrated that Ticket Liquidator ruined our night out to see our favorite band. This is a wound that will last a lifetime, and I will never forgive them for it. I hope that others will learn from our experience and avoid using Ticket Liquidator in the future.

Ticket Liquidator ain't worth the hype, let me tell you. They claim to have a 200% guarantee, but they don't even live up to 1%. Here's why: they're just a middleman between you and the ticket seller. You pay Ticket Liquidator an overpriced service fee, but your credit card gets charged by the original seller. So if anything goes wrong, Ticket Liquidator isn't even on the hook. They're just there to make a quick buck off you.

Their guarantee is a joke. They promise that your tickets will be legit, arrive on time, and be exactly what you ordered. But if anything goes wrong, good luck getting your money back. I bought tickets through their site, and when I found out they might not arrive in time, I contacted Ticket Liquidator. They passed me off to the original seller, who offered me "better" tickets that were supposed to be closer to a nonexistent second stage. When I got to the event, I was actually further from the main stage by 20+ seats. I immediately contacted Ticket Liquidator, but all they offered me was $100 off my next purchase if I signed a waiver. Are you kidding me? I spent $2560 on tickets, and they think $100 is going to make it right?

I tried to talk to their customer service reps, but they just gave me the runaround. Finally, I got transferred to Shawn in the Loyalty Department. He told me their offer was final, and that it was my word against the seller's. He didn't even bother to contact the seller to verify my claim. I've been trying to talk to him for two days now, but he's conveniently unavailable. It's been almost two weeks, and they still haven't offered to live up to their own policy or guarantees. All I want is my service fees back, but they won't even give me that.

Save yourself the trouble and don't use Ticket Liquidator. They're just a middleman who doesn't care about their customers. Go straight to the seller and save yourself some money.

Last night, I went to the Twenty One Pilots concert with my 11-year-old daughter, and I have to say, it was not the experience I was hoping for. I encountered several issues that left me feeling disrespected and frustrated.

Firstly, I had my small, outdated tablet in my satchel. After waiting in line for hours, we finally got to the entrance, and a very rude and condescending woman security employee checked my satchel. She saw the tablet and firmly and rudely stated that no video recording devices were allowed. I explained that I didn't use the tablet to record video and apologized, but she cut me off and restated her policy. I felt like she didn't hear a word I said. I also found it strange that my brand new iPhone 6s Plus and my daughter's iPhone 6 were not an issue, even though they have far better cameras than my 2013 mini off-brand tablet.

Secondly, we were seated in the second row, even though I had been told by the box office that we were in the center. I didn't want to be seated on the sides directly in front of the speakers because my daughter is only 11 years old. When I asked the security lady if I could speak to someone from the box office about a potential upgrade, she treated me as if I was unworthy of respect and told me that if I left my seat, I wouldn't be allowed re-entry. This didn't seem right to me, so I asked if we could sit in another location further away from the speaker. She said we could, as long as we moved without issue if someone showed up to sit there. We moved, but then a man with a mustache told us we needed to leave because those were second-row wristbands. It took a while to sort out the confusion, and it was embarrassing and inconvenient.

Lastly, after the concert, we stopped at the merchandise stand on our way back to the upper south lot. The woman behind the counter looked directly at my daughter and asked in an annoyed voice, "What do you want?" My daughter didn't hear her, so I said hello and proceeded to give my order. The woman ignored me and looked directly at my daughter again and asked her. When my daughter started to tell her what she wanted, I jumped in and said that I would be the one making the purchase because my daughter is only 11. The woman responded rudely to me and told both of us to "$#*! off." I made a $65 purchase via a different person and asked to speak to the manager. The same woman passed us by and said "$#*! you" under her breath. The manager arrived and told me that he had never had any issue with her and that it was inappropriate for her to have treated us in that manner. He wouldn't give me any contact information regarding where I could issue my complaint.

All of these scenarios ruined what should have been a memorable evening that cost my family approximately $360 for tickets, $20 for drinks and snacks, and $65 for merchandise. The way we were treated was unjust, and my daughter wanted to meet Twenty One Pilots, but we didn't stay around because of how negatively we were treated.

I hope someone can contact me about these series of unfortunate events because we experienced several injustices last night, and someone needs to correct this.

The Monmouth Athletic Center (MAC) at Monmouth University in Long Branch, NJ is a venue that needs some serious improvement. The organization of the event was very poor, and it caused a lot of problems for the attendees. The traffic was backed up for almost two miles because there is only one way into the parking lot, and it is a single lane road through a residential area. There was no law enforcement directing traffic, which made the situation even worse. It took almost 45 minutes to travel that distance, which is unacceptable.

When you finally get into the parking lot, they had ticket holders standing on a line that went through the center of the lot and interfered with the flow of traffic in the lot. This caused even more problems and made the situation even more frustrating. The concert was supposed to start at 7:30 pm, but ticket holders were not admitted into the venue until 7:45 pm! This delay caused a lot of frustration and anger among the attendees.

When we were allowed in, we discovered that the opening act started at 7:30 pm as advertised, but only the "Meet and Greet" fans were there to hear it. This was a huge disappointment for those who had paid for tickets and were looking forward to seeing the opening act. The main act (Shawn Mendes) came on at 8:35 pm, which was a relief for everyone. From that point on, everything was smooth, and the concert was enjoyable.

However, the MAC Center should NEVER be a venue for anything other than college basketball games! The organization of the event was so poor that it caused a lot of problems for the attendees. The traffic situation was unacceptable, and the delay in admitting ticket holders into the venue was frustrating. The MAC Center needs to improve its organization if it wants to be a successful venue for concerts and other events.

I recently used Ticket Liquidator to purchase tickets for a concert that I was really excited about. After placing my order, I received an email with my tracking code and Purchase ID #, and I was thrilled to see that the tickets had been processed with a green check mark. However, my excitement was short-lived when I received a voicemail hours later informing me that my order had been rejected because the tickets I selected were no longer available. I was disappointed, but I was willing to consider other options.

When I checked my tracking code, I noticed that the processed tickets now had a red "X" mark, which was confusing and frustrating. I had already spent hours searching for tickets, and now all the prices had increased and it was difficult to find more than two tickets at a time. When I called Ticket Liquidator for help, they were not very helpful and told me that there was nothing they could do. They offered me tickets at nearly double the price, which was not affordable for me.

Overall, my experience with Ticket Liquidator was very disappointing. I would not recommend them to anyone, and I will not be using their services again in the future. It was frustrating to receive conflicting information about my order, and the customer service was not helpful or understanding. I hope that others can learn from my experience and choose a different ticket provider for their events.

Ordering the tickets from Ticket Liquidator was a breeze, but the experience I had at the concert was not what I expected. I purchased tickets for the Ed Sheeran concert for my fiance's birthday, and I thought that the close to first row seats on the bottom level would give us a great view of the stage. However, I was wrong. Our seats were located right next to an entrance to the floor seating, which meant that we had a front row view of the back of everyone's head for the entire concert. It was a real bummer.

To make matters worse, the security personnel insisted on standing directly in front of our view of the stage when there was no line. It was frustrating to say the least. We spent 75% of the concert waiting for people to take their seats, and the other 25% trying to catch a glimpse of the stage. I was so disappointed with the outcome, especially since I had worked hard to save up for decent tickets.

I wish I could get a full refund so that I could have given my fiance something half as decent for her birthday. The experience was embarrassing and displeasing, and I wouldn't recommend Ticket Liquidator to anyone looking for a good concert experience. Despite the ease of ordering the tickets, I give Ticket Liquidator only 2 stars.

We've been using Ticket Liquidator for a few years now and have spent thousands of dollars on their site. However, our most recent purchase of $1700 for a concert turned out to be a complete scam. We arrived at the venue, excited to see our favorite band perform, but were stopped at the entrance. The reason? Our seats were already occupied and our tickets had already been scanned. We were devastated and confused. We immediately called customer service, but were put on hold for over 45 minutes. When we finally got through, we were told that there was nothing they could do to help us.

Just when we thought things couldn't get any worse, we received a call from a representative claiming to be at the venue. He said he would help us sort out the situation, but when we looked for him, he was nowhere to be found. We were left feeling frustrated and helpless. We vowed never to use Ticket Liquidator again.

To add insult to injury, we were later told that if we could provide proof that we did not enter the venue, we would receive a refund of 125%. However, the venue informed us that they do not provide customers with any proof of non-entry. We were left feeling like we had been scammed and cheated out of our hard-earned money.

We were not offered any compensation for the hassle and inconvenience we experienced. We were left feeling like we had been taken advantage of and that Ticket Liquidator did not care about our experience as customers. We strongly advise anyone looking for tickets to go elsewhere. Do not use Ticket Liquidator.

I recently purchased tickets from Ticket Liquidator for a concert and unfortunately, my experience was not a positive one. I had purchased four tickets together in the emerald section, but was not informed that they would be split up. This was already disappointing, but it only got worse from there.

When we arrived at the venue, we were directed to the wheelchair section where our seats were located. However, the ushers were unable to locate our seats for about 45 minutes into the concert. To make matters worse, our seats were in two different wheelchair sections, which meant we had to go to the level where the suites were located to access them. Unfortunately, we were not allowed to walk on that level as we did not have tickets for a suite and were not handicapped. This resulted in us having to get a manager and a police guard to escort us to our folding metal chairs in each of our separate sections. This was a very embarrassing experience and we missed half of the concert while trying to sort out this mess.

Aside from the embarrassment, I was also disappointed with the quality of the seats. I paid over $1400 for what I thought was a great area, but ended up in the wheelchair section. The ticket sellers should have been more specific when selling such seats, as it was not what I had expected. Overall, my experience with Ticket Liquidator was not a positive one and I would caution others to be wary when purchasing tickets from them.

I gotta tell ya, my experience with TicketLiquidator.com was a real doozy. My ol' lady thought she was doing me a solid by snagging some tickets for me and my boy to catch a ball game on Father's Day. But boy oh boy, were we in for a surprise when we got turned away at the gate like a couple of chumps. Turns out them tickets were resold on StubHub, making 'em totally invalid. And who's to blame for this mess? You guessed it - TicketLiquidator.

Now, let me tell ya, these guys are nothin' but a bunch of middlemen who don't do a lick of good for anyone except themselves. They don't provide any real service, they just protect scammy ticket sellers. And if you wanna try and get a refund, good luck with that. You gotta fax a letter from the ticket office on some fancy "venue letterhead" saying you were denied access. But let me tell ya, the ticket office ain't gonna do that for ya. They don't want nothin' to do with these third party middlemen either.

And if that ain't bad enough, TicketLiquidator refused to make a simple phone call to confirm that the tickets were sold and honored on StubHub. What kinda nonsense is that? They're just inflating ticket prices for their own benefit, and protectin' scammers through their bogus terms and conditions.

So let me give ya some advice - stay far, far away from TicketLiquidator. They're nothin' but trouble, and they ain't gonna do ya no favors.

I recently bought tickets for the Ed Sheeran concert in Chicago on September 15, 2017, through Ticket Liquidator on March 17. I received an email receipt that stated my e-tickets would be available on September 8 and to keep an eye out for an email. However, on September 9, I still hadn't received any email, so I decided to contact both Ticket Liquidator and the seller. Unfortunately, I didn't receive any response, so I finally decided to call Ticket Liquidator on September 12.

After waiting for 10 minutes on hold, I spoke to a really nice girl who explained that this kind of situation happens all the time, and not to worry. She also mentioned that a lot of people were in the same boat as me because of how Ed Sheeran sells his tickets. She instructed me to call back around 12 pm on the day of the concert if I still hadn't received my email.

On the day of the concert, I still hadn't received any email, so I called Ticket Liquidator again. This time, I was on hold for 5 or so minutes, but the gentleman who answered the phone told me to call back at 4:30 pm and decide what I was going to do if I didn't have my tickets. I called back at 4:30 pm, but this time I was on hold for 20 minutes. At this point, I also called the seller on another line.

When I finally spoke to a Ticket Liquidator representative, she told me that I was supposed to call at 5 pm, and she couldn't help me because I didn't listen. She then hung up on me. Thankfully, the seller was able to get us new tickets in the same row, just a section over.

Overall, I was extremely disappointed with my experience with Ticket Liquidator. The lack of communication and the unhelpful customer service made me feel frustrated and stressed. I would not recommend using Ticket Liquidator in the future.

I am extremely disappointed with my recent experience with Ticket Liquidator. As someone who has purchased a lot of concert tickets in the past, I have never received such terrible service. I spent almost $1,200 on 14 tickets for a show that was five months away. I chose to have my tickets mailed to me because I do not have a printer, and I received an email confirmation that I would receive my tickets by July 12th. However, I did not receive my tickets until 45 minutes before my daughter's supposed-to-be surprise Sweet 16 birthday party. I had to call the call center 11 times over three days to get my tickets, and I was treated extremely rudely and even mocked by two of the employees.

This experience caused me a lot of stress and lost sleep, and my 16-year-old daughter cried for hours on what should have been the happiest day of her life. I am appalled by the lack of integrity shown by Ticket Liquidator, and I will be warning my friends, family, and the general public about their scandalous ways. As a local business owner myself, I could never imagine treating my customers in such a way.

To add insult to injury, one of the employees offered me a measly $15 refund, which I do not even want. It is just another slap in the face. I hope that Ticket Liquidator takes this review seriously and makes changes to their customer service practices so that no one else has to go through what I did.

I was trying to buy some tickets for an upcoming event and I had a question about when I would receive them. I didn't want to take any chances, so I decided to call Ticket Liquidator (TL) to get some advice. The person on the phone was really helpful and suggested that I have the tickets sent to a hotel in the city where the event was taking place. That way, I could pick them up when I arrived and not have to worry about them getting lost in the mail.

I thought this was a great idea, so I contacted the hotel and explained the situation. They were very accommodating and agreed to hold the tickets for me until I arrived. I was feeling pretty good about the whole thing, until I received an email from TL a few days later.

To my surprise, the email said that my tickets had already been shipped - two months earlier than expected! And to make matters worse, they had been sent to a hotel in a completely different city that I wasn't planning on visiting for another two months. I was really frustrated and confused, so I called TL again to try and sort things out.

The person I spoke to this time told me that I needed to contact the actual seller of the tickets, who was the real owner of the tickets. I didn't understand why I had to do this, since I had paid TL an "excellent service" fee and shipping costs to take care of everything for me. I didn't have any relationship with a third party seller or owner, so I felt like TL should be responsible for making sure I got my tickets.

Unfortunately, I still haven't received my tickets or any updates from TL. I'm starting to feel like I've been ripped off, so my next step is to contact my credit card company and see if I can get the payment reversed. It's really disappointing, because I was looking forward to this event and now I'm not even sure if I'll be able to go.

I gotta tell ya, I had a pretty rough experience with Ticket Liquidator. I thought I was getting a great deal on some Club Level tickets for a big event at the Pepsi Center. I mean, $52 per ticket seemed like a steal! But boy was I wrong.

First of all, they didn't send me the tickets until just two days before the event. That's cutting it pretty close if you ask me. And when I finally got them, I realized they weren't even tickets at all! They were just passes to some VIP area in the Pepsi Center. Now, don't get me wrong, the club level bar was nice and all, but that's not what I paid for.

To make matters worse, these passes didn't even include entry to the venue or the event! Can you believe that? I was so confused and frustrated. And to top it all off, Ticket Liquidator didn't make it clear at all that these were just passes, not actual tickets. I mean, come on, that's some shady business right there.

I had to scramble to buy last minute tickets at a premium price, which really put a damper on my plans. And when I contacted Ticket Liquidator about the issue, all they offered me was a measly 3% discount on the new tickets and a 15% discount on future orders. Like that's supposed to make up for the cost and inconvenience they caused me.

But hey, I guess it could have been worse. At least they gave me a voucher code for the value of the tickets/passes, which I can use within the next year. So I guess that's something.

Overall, I would strongly advise against using Ticket Liquidator. They clearly don't vet their sellers before listing, and their customer service leaves a lot to be desired. Save yourself the trouble and go with a more reputable ticket seller.

Strange things happened. I was scrolling down the pages thinking about where to go but thought that I probably don't want to go anywhere and stay home. So I didn't buy anything, as you might understand. However, I got a new email and it was from TicketLiquidator. It was thanking me for the purchase. I was like Whaaaaat? I didn't buy anything, I didn't approve anything and didn't even click the submit button!
It's a serious mistake because I was charged and I want my money back as soon as possible!

I just want to warn others about TicketLiquidator because this site can't be trusted. I can't believe that there are actual people who had a positive experience with these guys.
I contacted TicketLiquidator because I wanted to cancel my ticket, and they did not let me do that. I wasn't able to do that myself without their help, but their rep was rude and said that cancellation was not possible.
I can't believe they had such a ridiculous policy! Many things can happen in life and we can predict what will happen in the future. In my case, a dear family member passed away and there was no way I could go to a concert when something like that happened! I don't recommend dealing with such a company! I explained my situation and all they said was sorry no cancellations and refunds. Heartless thieves!

I am very disappointed with TicketLiquidator, they are terrible and the worst part is that I can't reach anyone from customer service. I bought a ticket to a concert from TicketLiquidator website and due to some personal reasons I will not be able to go to the concert. For over two weeks now I've been trying to reach someone from TicketLiquidator because I need to cancel my ticket as soon as possible but they did not reply. I sent numerous email and called but there was no response. I really hope that's just an accident and I hope to hear from them soon. As for now I would not recommend this company, customer service does not exist and I can't get any help with my problem.

On 10/24 I purchased two tickets to The Carol King Musical. I received my confirmation via email, confirmation number, notification my card was processed, received order summary, given the rows and section and stating my ticketswill arrive through e-ticket instant download and given tracker numbers pin numbers ect. Then i get a text saying to call Sandy at [protected] saying if i dont call him my tickets will be cancelled. I called him he told me they sold my tickets to someone else. They resold the tickets i paid for. I want the tickets replaced for tomorrow nights show which is the last night it is playing. i want an apology letter and i am hopeful legal authorities can do something to prevent them from engaging in further illegal practices. I ordered this via phone confirmation number order [protected] Section Zone E

I purchased tickets from ticket liquidators. The person on the phone said they were 87.00... When I got the tickets in the mail. They were marked $50.00. The total they charged for each ticket came to $106.50 each. They stole 56.50 from us. Don't give them any business... They are thieves.

I received my Peter Frampton tickets, concert in St. Augustine, Florida for Oct. 7th, 2011, and was SHOCKED to see that each ticket price (on the actual ticket) was really $79.00, but that Ticket Liquidator charged nearly THREE THOUSAND DOLLARS for four tickets (that included a $430.68 scam fee for processing)! This smells of ticket scalping. I will be contacting the Attorney General for the State of Florida to investigate the legal propriety of this transaction.

800% MARK UP !

Ticket Liquidator uses a network of fraudulent online ads through which they sell tickets.
The text on their many ads claims they are the official online source for the venue whose tickets they are advertising. Nothing could be farther from the truth. They can hide behind these stories about how they simple host the network the tickets are sold on but the fact is, they manage the Google account used to publish the fraudulent ads. They create the fraudulent ads.

Ok, so I have been waiting, as well as my wife, to see the strokes, for years. Too bad once we got to nyc we found out that they have pawned us bad, fake tickets. 100% guarantee? How about subtracting 100 percentage points. Filing a complaint with visa asap. DO NOT TRUST THIS "Company."

So 125 for each ticket, which turned out to be fake, then we had to buy, "obstructed view" tickets which were way lame.

Do yourself a favor and stick with ticketmaster or an actual reputable company.

Ticket liquidator adverised spring training baseball tickets at $47.00 each, plus $8.70 per ticket sevice fee and $15.00 shipping. Received tickets approximately 6 weeks later and face value of tickets was only $18.00 each. Purchased 4 tickets and was charged $237.80. for tickets total value of only $72.00. Asked for refund, asked to speak to supervisor, asked for address to return and was refused each request. Was told by represenative that they could charge whatever they wanted and I had no recourse, no refund, and would give no address to which i could return tickets. Was stold supervisors will not be available when I said I would wait on hold.
I certainly will not recommend that anyone use this service.

This company would not cancel an order that was placed the SAME DAY and was NOT already shipped. I tried to get a refund and was told that refunds were NOT ALLOWED. After complaining further, I was told that they would accept a return if I paid a 12% re-stocking fee and also still paid the $13.51 service fee for EACH of the THREE TICKETS.

After finding tickets from the hosting venue's website for less than HALF the price the very next day, I tried to take advantage of this loaded return policy but was told that I could not.

I should mention that these circus tickets were $73 each (my wife made the purchase) and I found the same section seating for $33 the very next day.

Ticket Liquidator is a TERRIBLE business with TERRIBLE customer service. Do not purchase from this company.