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thumbplay.com / I'm past due for more credits.

1 145 Rockland Dr.Sharpsburg, GA, United States Review updated:

my thumbplay account has had 0 credits pretty much for the last month! WHY ??? I've been with Thumbplay about one year or more ! Never, ever had I had this proplem before! PLEASE...tell me what the heck is going on??? I have sent e-mails, asked for customer service, to no avil ! PLEASE, HELP!!!ME !!! I neeed MUSIC ! I would rather not change my music account, but if this keeps up, you give me no choice. If I don't get some answers and help very, very soon, I have no choice, but to join another music download website! Sincerly, Nan Messer horsesiwish4@hotmail.com

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  • Mb
      8th of Jul, 2009
    +1 Votes

    Rebecca,

    I just came across your posting. For future reference we have 24/7/365 Phone Support available to you. We can be reached at 877-848-6299 or e-mail us at support@thumbplay.com. We also have Live Web Chat 24/7 which can be found on the help page at www.thumbplay.com.

    For now, please e-mail me at michael.biondo@thumbplay.com or call me directly at 646-808-1536. I'm confident I can resolve this for you right away.

    All the best,

    Michael Biondo
    VP, Customer Operations

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