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Thrill Planet.com / Skydive gift certificate

1 OR, United States Review updated:
Contact information:
Phone: 1-800-skyride

purchased a gift certificate for a skydive for my boyfriend for Christmas. Rec'd certificate in the mail 2 wks after purchase. When my boyfriend tried to book the trip, he was told there was a weight limit of 250#(which just happened to be 5 lbs under his weight, after they asked how much he weighed), then the appt was unavailable, then when he lost the 5# and called them back to reschedule, all he got was voice mail, and at least 10 calls were never returned. emails weren't returned either.
I tried emailing to both the website and the confirmation address, and both came back as undeliverable.
I only wish that I had done a little more research, before I believed the website!!
It looks like there is a lengthy list of complaints as well as a lawsuit in Georgia...hope somebody gets some money back sometime?

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Comments

  • Im
      15th of Oct, 2008
    0 Votes

    IMA FOOL - JUST ANOTHER PERSON WHO PAID $405 FOR TWO BALLOON RIDES TO THRILL PLANET.COM WHICH CHANGED THE NAME ON THE TICKET TO 1-800 SKYRIDE. MADE RESERVATIONS FOR THIS MONTH AND THEN FOUND OUT THOSE RESERVATIONS DID NOT EXIST WHATSOEVER. SOMEHOW THEY CHARGED MY CREDIT CARD IN FULL ALREADY, SO NOW I HAVE NOTHING TO SHOW FOR MY $405 AND THIS COMPANY OBVIOUSLY IS GETTING AWAY WITH IT AND THEY ACTUALL HAVE CUSTOMER SERVICE REPS ANSWERING THEIR PHONES AND LYING TO PEOPLE...I SPOKE WITH A MICHAEL HOSEY, A MAN NAMED CHRIS, A WOMAN NAMED MONICA, ETC. WHO ASSURED ME SOMEONE WOULD GET BACK TO US TO RESOLVE IT. GUESS WHAT? THEY ARE ALL LIARS AND THEY ACTUALLY BELIEVE THAT THEY CAN GET AWAY WITH TAKING PEOPLE'S MONEY AND NOT PROVIDING ANY SERVICES. I HAVE DOCUMENTED CALLS FOR EACH AND EVERY TIME I CALLED. THEY RESERVED OUR FLIGHT FOR THE BALLOON RIDE, THEN SAID THAT THERE WAS NO RECORD OF OUR RESERVATION AND THE NEXT TIME WE COULD FLY WOULT BE NEXT YEAR IN APRIL!!! (THAT'S WHEN OUR TICKETS EXPIRE OF COURSE) WE DID NOT READ THE WARNINGS ON THE INTERNET BUT WE'RE BEGGING YOU TO NOT BE FOOLISH AND DO NOT DO BUSINESS WITH THRILL PLANET OR SKYRIDE THEY ARE FILTHY, DIRTY LIARS AND CON ARTISTS WHO WILL SCAM YOU

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