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Placed order 7 Aug 18. Paid with credit card. Order accepted and credit card debited. Suppose to ship 7-15 business day. Also was suppose to be notified when items shipped. Sent 4 emails to any address I could find on emails confirming purchases. No replies as of this date.
Threesquirrel shop Service email address is [protected]@chicbazzarff.com.
Merchant details are WANG KUNLUN [protected]@shoppingbc.com
After a half a dozen messages with paypal, I managed to decline the partial refund (the "deny partial refund"-button does not work. I guess this keeps most of the decliners away from trying to get their money back).
Now PayPal is "investigating" for the last 5 days. We will see how the investigating proceeds.
I never got response from threesquirrels.com customer service, so I disputed at PayPal two days ago.
Today I got an offer of partial refund. I an not accepting it. Let's see how this proceeds
"
Friday 21. Sept. 2018 time 9.33 客服1 (kefu1@htddy.com) wrote:
Good day,
Sorry for the inconvenience caused and brought you such a bad purchasing experience about this transaction.
Refers to this issue, could you please accept 80% partial refund $47.82 and you keep the item?
The delivery time for sending back will take too much and the shipping charges at your own expense. We guess it is unacceptable and unfair to you
Abby"
Was anyone able to successfully get paypal to refund your money? I filed a dispute and 3 appeals that have all been denied...
The same also happened to me. The hammock ThreeSquirrelShop.com was advertising in Facebook was totally different than the one I received. I was stupid enough to believe that you could buy something so impressive with so low price (USD 35, 88.)
Here is what I got...phewww
I also bought the same product, two actually. Same date too. Paid by PayPal
I received the shipment in Finland on 3 Sep 18.
Instead of the sideways hanging new interesting product, I received two regular hammocks with bug net. The hammocks are different and way too small for any adult to use.
I also filed a complaint (as instructed) to email service@chicbazzarff.com 4 days ago (as soon as I opened the package), and have no reply from their side ever since.
Attached the screen shot of the order,
and in the next post (as you can only attach one picture)