Three Rivers Gold Plating Company / Nothing but problems. Beware!
I have had nothing but problems with Three Rivers Gold Plating of Fort Wayne, Indiana. This was suppose to be a fast job, well it's been 2 1/2 months and lost parts. I was quoted one price of a total of $210 and then 1 1/2 months later Tom said he needed another $75. I was told it wouldn't be more then $210 that was tops. The worst part of it was they lost the gold bridge and a gold screw to my vintage guitar. I sent them a letter with the guitar parts with a trace of the 7 pieces and told them their were 26 screws. Wouldn't you think when they finally sent it back they would have checked the parts being shipped back??? When I called Tom and told him of the problem he said he would look for the parts, well that was over two weeks ago and we have heard nothing back. I have been on the internet and phone for two weeks looking for a bridge for my guitar, well finally I might have found one from a Gretsch dealer. This is an old guitar that is being restored so it's hard to find parts. I called Tom and told him I had found the part and I felt he should pay for it since he lost it but he won't return my calls. I call almost everyday and leave a message and have sent out e-mails. Nothing is being returned, now I have to take legal action so I can get my parts. I can't believe people like this can stay in business and take advantage of customers. BEWARE OF THREE RIVERS GOLD PLATING