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TheWorkNumber.com / awful customer service

1 Seattle, WA, United States

I've attempted to acquire a salary key from theworknumber in order to provide my apartment complex with employment verification for over a week now. The first time I called they told me my apartment manager had to call a 1-800 number and my employment would be verified. False. I have to supply them with a salary key. After attempting to login to their system to get this key, I had to call them again because I do not have an account on file with them. After speaking to 3 different "customer service" representatives I finally got to start the verification process however the address they have on file for me is not an address I've ever lived at because I cannot seem to provide them with what they need. After checking with my employer to find out what address is on file with them I am still unable to figure out what address theworknumber has on file for me and everyone I talk to could not be less helpful. SO FRUSTRATED. Would never use this company again if I had the choice.

Ch
Jul 20, 2015

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