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TheSpaceSHOP Customer Service Phone, Email, Contacts

TheSpaceSHOP
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thespaceshop.co.uk
thespaceshop.co.uk

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1.0 3 Complaints
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TheSpaceSHOP complaints 3

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P
9:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

TheSpaceSHOP NASA 50th Anniversary moon landing silver coin

Ordered NASA 50th Anniversary Moon Landing Silver Coin on 16/11/2020 paid £11-95 plus £2-50 delivery, despite numerous emails and promises of delivery nothing has arrived.
On researching it seems this Company are a Scam
& have conned a number of people out of money
Cannot believe there Website is still up and running
Luckily the amount is very small but looking at comments other people have been conned out of large amounts

Kind regards

Paul Fairbairn-Tennant [protected]

Desired outcome: Close the Website so others don’t get conned

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F
10:28 am EDT

TheSpaceSHOP paid for several items and I never received it nor the refund

Hi,
On 13 December 2016 i made an order of several items to give to my niece has a anniversary gift. It has been 9 months and neve received the goods nor the money.
The last time they answered to my e-mails was on July. Now the website is closed.

Don't know what to do since i don't live in the UK; i'm from Portugal.

(I have all the e-mails that i sent and received. The ones that i share here are only the first)

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4:19 am EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

see e mails I have sent order 3022336 This has not been delivered & you have not said who was delivering it. You have not refunded me as requested so I will now start proceedings through the small claims court for a refunds & damages. If you wish to avoid this you may e mail me at [protected]@heeneroadvets.co.uk Jeremy French It is now 30 days past ordering...

Read full review of TheSpaceSHOP and 11 comments

Is TheSpaceSHOP legit?

Our verdict: Complaints Board's review suggests TheSpaceSHOP is mostly legit with an 79% trust score, signaling it's safe for transactions. Yet, with a resolve complaints rating below 0% caution is advised. Before engaging with TheSpaceSHOP, reviewing user feedback and how TheSpaceSHOP addresses complaints can provide deeper insights. Always protect personal and financial information when interacting online, especially with TheSpaceSHOP. Trust, but verify.

TheSpaceSHOP earns 79% level of Trustworthiness

High Trust Suggestion: TheSpaceSHOP evaluated with 79% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

Thespaceshop.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • TheSpaceSHOP protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to TheSpaceSHOP has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to TheSpaceSHOP. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

Overview of TheSpaceSHOP complaint handling

TheSpaceSHOP reviews first appeared on Complaints Board on May 28, 2016. The latest review NASA 50th Anniversary moon landing silver coin was posted on Aug 20, 2021. TheSpaceSHOP has an average consumer rating of 1 stars from 3 reviews. TheSpaceSHOP has resolved 0 complaints.
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