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Thermostat / given wrong part

1 Pomona, CA, United States

I went in for an thermostat for a 2001 Dodge Caravan. The Sales person that helped me # 93829 Invoice# [protected]. I was given the wrong part ans as result of this I broke the water outlet and had to go back to get correct part and a upper water outlet. I would think you would train your counter people better to know the right part from the wrong part.

The resolution that I am seeking is to be refunded for the upper water outlet that I had to purchase do to your employees error.

We are a family of do it yourselvers we have always gone to Pep Boys. Beacuse of the loctation Kragen was the close to were I was.

I would like to continue useing Karagen.


I can be contracted at [protected].

Best Regards
Chris Ginoza

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