Thekrogerco.com / mistreatment!
My Experience at our local Kroger's, This is what I told Them at they're them I didn't even block out the language that I used with him! I am witting you to let you know that I have every right to have your manager at the Mt. Washington store in the Mt. Washington store in Cincinnati, OH.
arrested. He first accused me in my way of stealing from the store that I have been a patron at 14yrs. I couldn't find my receipt right away he stood over me which frustrated me even more as all the customers where watching and heard what was going on. He went through my bags in the store which is against the law followed me outside almost holding my wheel chair. I told him to ask the girl that took care of me at the self check the machine was messing up. I also told him to check with any employee and see if what they thought. They all know how handicapped I am right down to my brain surgery I told him to take the damm wine back before I went out the store as he irritates me more letting the customers hear even more then followed me out the dour. I did say get the Hell away from me sorry about the language but I want you to know just exactly was said, I also dumped my coffee on the floor as I had that in the store told him I hoped he had to clean it up!
He then stood outside on his cell phone watching me while he called the cops I waved the receipt at him so he could see that I finally found it looked at the receipt said the wine wasn't on it, excuse me that was the only thing I bought. I wanted to take it back after I yelled at him that I'd never come back in he let the whole store hear telling not to come back in that store idiot didn't hear me say I wasn't coming back in. Matter fact none of my friends will either. Next time you let a young kid manage a big store that you ought to check to see if it went to his head, when he told when he first saw me take a couple of bags to put my family dollar suff and my library CD's in the bag the jerk looked though all the bags wanted to see my receipts from that store too! He as much called me a thief in front of every one we all know that store has no alarms my bags as he said didn't set anything off. Good luck with store!
I think his name was Mark or Mike I was too hurt and upset to read it just saw the M mostly. I was in tears I was so upset I've never in my life had the fact that someone thought I was a thief and a lier. It took all night after I took a Valium and a glass of wine which is highly unusual for me. My aide tried to calm me down the next day. I still to this day almost cry when I think about it having trouble even telling you about it. It was on Tuesday last week.
Thank you for listening,
Kathleen B. Hagen.
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