Menu
The Weather Channel
The Weather Channel Customer Service Phone, Email, Contacts

The Weather Channel
reviews & complaints

weather.com
weather.com

Learn how the rating is calculated

1.4 65 Reviews

The Weather Channel Complaints Summary

6 Resolved
59 Unresolved
Our verdict: If considering services from The Weather Channel with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for The Weather Channel has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of The Weather Channel. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

The Weather Channel reviews & complaints 65

Sort by:

Newest The Weather Channel reviews & complaints

ComplaintsBoard
C
11:29 pm EDT

The Weather Channel The weather channel

i AM severely disappointed in the SEVERE storm warning that storm was [censored]in [censored]

Desired outcome: A reply and to be correct with your warnings if the storm is [censored] say it’s [censored]

Read full review of The Weather Channel
Hide full review
ComplaintsBoard
G
3:39 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

The Weather Channel lost my local weather. for fond du lac wi. 54935 on spectrum

I am getting the weather for west bend wi. On spectrum ch. 59. It should be for fond du lac wi. This is a very important service! The fond du lac has been on cannel 59 spectrum forever I turned it on one a.M. A few days ago and channel 59 was showing west bend wi. This area does apply to our location! With bad weather coming this feature is critical!

Read full review of The Weather Channel
Hide full review
ComplaintsBoard
B
11:45 pm EDT

The Weather Channel Weather app

Per the photo below for instance on Sunday it states the high will be 51 degrees if you scroll over per the hourly on what the weather will be it clearly states it'll be 52 degrees for a couple hours. The high is always incorrect and the timing is always off as well for Springfield, Ohio. Let's be a little more accurate! If tips are needed just watch what whio news says for the Springfield area they always seem to be right on point!

Read full review of The Weather Channel
View 0 more photos
Update by Beedyx2
Apr 04, 2020 11:50 pm EDT

Per the photo below the high is clearly incorrect when you see hourly it's higher. It's always incorrect For Springfield OH on the weather channel app. The bad part about it is my 1000.00 phone came with this app already downloaded! Verizon and iPhone need to invest is something more accurate! Let's be a little more accurate weather channel...Perhaps watch whio and get your information from the news! They're always right in point!

Hide full review
ComplaintsBoard
G
3:02 pm EDT

The Weather Channel weather channel app on ios

I've been living in Costa Rica for almost 2 decades. I've had a smartphone for just under 1 decade and for most of that time, I've had access to the default weather app (weather channel). they are very accurate in North America and Europe, but there seems to be a compatibility issue with the technologies that they require to predict weather in Latin America. In Costa Rica, the predictions from May until November are standard and thunderstorms for practically all regions of the country. Yet, even during the rainiest weeks of the year, there are several hours of sunshine. This year, weather.com had heavy rain predictions for all 61 days of June and July, yet we basically had a country-wide drought and tourists had 12 hours of daily sunshine. If weather.com does not have access to the required technology, they should refrain from posting any information and particularly information that is opposite of reality; the worst case scenario, daily. If I worked for the Costa Rican government, I would strongly urge the powers that be to take strong and well supported legal action, based on what seems to be over a decade of damaging and imprecise publication...

Read full review of The Weather Channel
Hide full review
ComplaintsBoard
S
11:25 pm EDT

The Weather Channel email weather alerts*

I receive my weather by TV and by email alerts. For several months now, the Weather Channel has been sending me email alerts for locations other than my own. I never requested them. They just changed to whatever location they felt like sending me about the time you got rid of personal profiles in your system.

I have unsubscribed from these location alerts, so now I get none. When I try to subscribe to email alerts for my location, which is in your system now as a favorite (Ignacio, CO 81137), I get a message that tells me email accounts previously in the system have to be reset before new alerts can be set up. The exact text of the message is:
"Existing Subscribers:Your email is already in our system. Unfortunately we need to reset your account. Please email our customer service team to resolve the issue."

I have emailed your customer service team 5 times over the past month. I always get an immediate response saying my email will be reviewed, and they'll get back to me shortly. They never have. I remain ignored, and my email account remains not having been reset. And I can therefore no longer get alerts.

I just think there should not be a big issue in resetting my email account. Or remove it completely from your system and I'll start from scratch. The fact that I have emailed customer service five times without a response is irritating as Hell.

Read full review of The Weather Channel
Hide full review
ComplaintsBoard
K
7:01 pm EDT

The Weather Channel the use of violent language to describe the weather

The name of your channel should be " The Catastrophe Channel".
Every subtitle displays fear invoking verbs to describe any and all possible weather events.
Unless your writers are ignorant, which may in fact be the case, to consistently and intentionally choose to use such violent language to describe weather events is not only ignorant, it is inappropriate and irresponsible.
Please stop invoking the subconscious fears of the old" predator/ prey" mind of the collective and fulfill your responsibility to the public in a more appropriate manner.

Read full review of The Weather Channel
Hide full review
ComplaintsBoard
D
10:50 am EDT

The Weather Channel local weather

Are you the national weather service? You give the appearance that you are. However your programming is all about ratings.

We do not need to see your TV shows. We need to see the weather.

Now with that said, yet it is interesting to see about a snow storm in New York or a hurricane in Florida, all person in the US should have consistent access to local weather. Local on the 8.

You tell people you cover the country, but really only cover where your viewers are.
Your coverage of the western US is minimal at best. A good one third of our countries population lives west of the Rockies.

When doing the weekly, the person stands in front of the west coast pointing to the east coast, but does not move to show what is going on out west.

If I had another channel to watch, I would.

Do the right thing...
Cover all areas equally.

Read full review of The Weather Channel
Hide full review
ComplaintsBoard
K
4:46 pm EDT

The Weather Channel too many shows, not enough radar, local weather only along bottom!

I am complaining about all the television shows on TWC. TWC seems to want money instead of providing a weather service. Without fail, everytime we have bad weather, they put the local on the 8's on the bottom with no radar! They can't even tke a minute to give the weather during a commercial. They must only care about money. I HATE the weather channel and I HATE all their stupid [censored] shows.

Read full review of The Weather Channel and 1 comment
Hide full review
1 comment
Add a comment
P
P
Patricia Overholser
, US
Jul 31, 2023 5:32 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Your weather map is destorded

View 0 more photos
ComplaintsBoard
J
5:07 pm EDT

The Weather Channel vile programming flung in my face, raping my senses.

I've blocked the Weather Channel so I won't ever be disturbed by this again, but I wasn't able to protect myself when i clicked it on, and up in my very face was a close up of a puss-sticky eyeball and eyelashes lit-up in the dark and a verbal report saying, "How would you like an insect to crawl your ear, to crawl across your face while you're asleep and go deep into your ear canal, how would you like for it to lay its eggs there. how would you like if...

How did you like reading that? It may be funny to anyone but me. If so, YOU take it, enjoy it, and I'll sit back, relax and make the Weather Channel on my TV GONE for GOOD as soon as I click SUBMIT on this.

Read full review of The Weather Channel
Hide full review
ComplaintsBoard
D
8:32 am EST

The Weather Channel local weather not available for 5 days.

With today's technology, why hasn't someone fixed the problem you are apparently having! 5 days and you are still showing old weather (red button) information! Many people that do not have internet access depend on this information. I was sent an email to edit my complaint. It is now 8 days old on the local weather and saved locations. PLEASE, PLEASE ADDRESS THIS ISSUE ASAP

Read full review of The Weather Channel
Hide full review
ComplaintsBoard
B
5:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The Weather Channel constant animated voice weather warning

Why do you constantly interrupt programming with that ridiculous, unintelligible computer animated female voice over and over? You stream the warning on the bottom of the screen after several loud audio beeps. It could simply be read by the viewer. Instead, you interrupt the programming audio every 2 minutes with the same constant, computer animated voice, that is all but impossible to understand.

It's bad enough The Weather Channel has now turned into the, Highway Through Hell, and Why Planes Crash, rerun channel. But then you go one step further, and make it all but impossible to view.

Read full review of The Weather Channel and 1 comment
Hide full review
1 comment
Add a comment
D
D
dwilcox23
, US
Oct 02, 2018 7:19 am EDT

I agree, there are just too many. Why do we have to loose voice from twc to hear the warning over & over & over. How many times does it have to be repeated. I just counted here in phoenix on the "flooding" warning - there were qt least 6 of them at 1 full minute each and a back to back. Now when they come on i just simply change channels. Why can't they be just in the banner without the voice.
I love The Weather Channel and all the shows...Big fan but please just fix the Alerts.

ComplaintsBoard
P
10:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The Weather Channel alerts during the hurricane florence footage

I got home from work and I wanted to hear the footage you were airing about Hurricane Florence and all I got to listen to was some stupid heat advisory warning happening the next day in Phoenix, AZ. The warning was telling me how I should look out for the temperatures going to be 104°. REALLY!? 104 DEGREES!? In PHOENIX!? Are you kidding me!? I live in Phoenix & if its going to be 104° tomorrow, I'm gonna put on a damn sweater! That actually means its starting to cool down! I dont need to hear about that crap for over an hour when I'm trying to hear your footage of how 1/3 of our eastern coastline is going to be ripped apart! I have family in the Marines in NC & would like to hear how things are panning out where she is at rather than a bunch of bs heat advisory warnings for the place I live at! I can read marquee writing going across the screen! Let's hear the Hurricane Florence story! Please!

Read full review of The Weather Channel
Hide full review
ComplaintsBoard
W
8:41 pm EDT

The Weather Channel the weather channel app

Why have they fixed the weather channel app so it cannot be shared now?
This app in in all android phones now and it wont let you install any other older app that will share, you have to get it from the play store, and it dosen't share or offer any that will share, that was why I bought my phone, I live in southwest florida and my friends and family live in wv, I would like to share this weather up there so they can see how it is on any given day, now I cant, I am not at all pleased with this new the weather channel app, please let them know they have disappointed many by blocking out the share of this app. I bought a new phone thinking it was my phone that wouldnt let me share and it is the newer the weather channel app, this is wrong to us who want to share the weather with there friends and family.

Read full review of The Weather Channel
Hide full review
ComplaintsBoard
M
8:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The Weather Channel programming

I am writing to express my extreme disappointment that you now relegate "Local on the 8" to a small quarter of the screen. I can no longer see and certainly can no longer hear my local, mountain weather. You were my only source of reliable, predictable weather and one of the primary reasons I subscribe to the expensive second layer of cable tv. Please know that not everyone wants or needs to watch constant rewinds of national weather every minute of the morning, but many of us do need to see reliable local weather updates in rural areas. Please return full-screen "Local on the 8" service.

Read full review of The Weather Channel
Hide full review
ComplaintsBoard
D
10:42 am EDT

The Weather Channel hurricane coverage to the exclusion of all other weather in the u.s.

Montana is burning to the ground and is a state of emergency, oregon is in a state of emergency and has entire cities surrounded by fire and you're not showing it! You are ignoring it! Idaho's entire upper half is burning down with a university right in the path and yet you show nothing. Weather is fiery as well as wet and windy. Equal coverage people! But then you are an nbc owned news station so I should already know the answer to that question.

Read full review of The Weather Channel
Hide full review
ComplaintsBoard
R
9:42 am EST

The Weather Channel general forecasts for the western half of the country

The meterologists at the weather channel might be suprised to find out that the gadsden purchase is part of the united states. Take today, for example. Winter storm kayla has just reached lax. It's headed for arizona. Twc's paul goodloe just showed us the anticipated path of the storm. Unfortunately, the banner at the bottom of the screen cut off the entire gadsden purchase. I understand that the banner is necessary. It explains what's being shown on the screen. I don't understand why they can't move the map up enough so you can see the entire southwest.

It happens every day. Every day. Every forecast. It's really frustrating. Yeah, this isn't a densely populated area, but don't we deserve to be included?

Read full review of The Weather Channel
Hide full review
ComplaintsBoard
M
7:42 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The Weather Channel photos of tortured animals

Weather.com consistently displays photos of tortured animals with horrifying labels like "unbelievable abuse" and THEN posts a "Warning: graphic photos" when it's too late because you've already seen it and can't avoid it. I've complained multiple times, and they never respond and keep showing the photos. They're probably getting paid a lot of money for this. It's disgusting and should be illegal to force people to look at this revolting stuff when they have no option. My option is I'm never going to the site again.

Read full review of The Weather Channel and 1 comment
Update by michigan002
Aug 05, 2013 10:48 am EDT

I've never clicked on any of the images. The lovely scene this morning was a waterway full of red blood with a label about the killing of dolphins. Never again!

Update by michigan002
Aug 05, 2013 7:01 am EDT

Well, I just went to the site. They haven't changed.

Update by michigan002
Aug 04, 2013 9:36 pm EDT

Well, now I'm hopeful that they've actually responded to my complaints. I had found the site very helpful but have stopped using it b/c I didn't want to get so upset every morning. thanks for the info. Maybe they've actually responded. That would be great.

Update by michigan002
Aug 04, 2013 7:44 pm EDT

Did you see the photo of the cow with its feet tied together, blindfolded, and tied to a rope high in the air apparently being lifted onto something by its FEET? or the dog with its mouth pried wide open with some kind of metal device and someone's hand and the label "unbelievable cruelty?" Those are some of the ones I saw repeatedly. They made me sick. I never clicked the links, of course; but what I saw made me sick enough.

Update by michigan002
Aug 03, 2013 10:18 pm EDT

Thank you. I adore animals also and do everything I can to protect them. It destroys me to see these hideous photos--I'm doing the best I can to help. Please don't ruin my night's sleep.

Hide full review
1 comment
Add a comment
JuliePooh51265
JuliePooh51265
Lancaster, US
Aug 07, 2013 9:51 am EDT

I just surfed all over the site and saw nothing even remotely like abuse of animals. Maybe the home page is different in different areas. It was all weather related for me.

ComplaintsBoard
H
7:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The Weather Channel A joke

This Weather channel is a joke...First they said that this Hurricain is going up the middle of Fla...Everybody went out and bought supply's from flashlights to batterys to generators and for nothing...The storm missed us...But we are getting heavy rains and big storms on the west coast and where is the weather Channel...On Key West and the east coast where nothing is going on...They don't even know where to send there people to cover these storms...And then they have a guy in CUBA on there beach...Why?Who knows..If they put somebody in Palm Beach that would have seen mega storms...Who cares about CUBA...They have changed there minds so many times on where this storm is going..They just guess...Anybody can do that...Why they pay there people so much is beyond me...And that Al guy is useless...

Read full review of The Weather Channel and 1 comment
Hide full review
1 comment
Add a comment
R
R
RarelyComplain
Warren, US
Sep 08, 2012 8:43 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

The whole production has been dumbed down to the intellectual level of a toaster. But NBC has the monopoly - so that's what ya get.. Pull the plug on that idiotic overpriced cable. Don't be a hamster.

ComplaintsBoard
H
1:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The Weather Channel won't wake up with al.. not. they are always wrong

This channel is a joke... They make everything sound worse then it is for ratings.. And then when they do get a bad storm they are not on it... And more then half the time the hurricane storm tracks are wrong... I miss the old weather channel when they just told you the weather and did not have this stupid wake up with al crap...

Read full review of The Weather Channel and 4 comments
Hide full review
4 comments
Add a comment
M
M
Myrna Longenecker
, US
Sep 28, 2015 5:47 pm EDT

My complain is very different, I been looking to their records, and not once my name is been used for anything not even for a tropical storm. This name is not unusual, a famous actress had this name, Please remember this for next year! Sincerely Myrna L, from: (manheim, PA.)

D
D
diesel63
Leechburg, US
Nov 09, 2012 4:53 am EST

they gave al roker a show here but on the today he has been never moved up. now if and he is real close to abrams which they moved there. she suppose to have a show with mike bettes the storm chaser but has been hiding atlanta. then they take Maria LaRosa which has a husband and children and send her to new jersey to report on trouble but bettes is hiding in south. he has a show with abrams and should be there. guess maybe they fiqure he would get in way of abrams and roker being together. since take over adding roker, abrams, bettes and they have made it the worst show on tv. and when they do report most of the time it has nothing about weather. like today abrams was talking about a new club that open and she wants to go but just didnt have time. yet there is people up there lost everything but that not important.

L
L
Laura Pletcher
DC, US
Sep 11, 2012 4:27 pm EDT

While my 9the grader was watching the Weatheer Channel theis morning (Sept 11, 2012) at approximately 6:15am, NBC ran a clip of Al Roker interviewing Blake Shelton about The Voice. Blake Shelton mentioned on several occasions that he is very preoccupied with Christina Aguliera's 'boobs' while working on The Voice. I was so aghast and Al kept Blake talking about 'thee boobs' (like a complete idiot/both of them). When the interview was over, Stephanie Abrams came back on and said 'I thought this was a family show' - exactly, it USED to be before NBC decided it was appropriate to have Blake Shelton discuss boobs on what once was The Weatheer Channel. NBC has destroyed the Weatheer Channel. It must be so demoralizing for the educated people that still have jobs reporting/analyzing the weatheer to work for NBC slime.

R
R
RarelyComplain
Warren, US
Sep 08, 2012 8:39 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

You're gonna "wake up with Al" whether you like it or not...because this is YET ANOTHER ...NBC production, and apparently they now own the rights to any and all "weather channels" in the USA. The new..."Atmospheric Pravda"

Nothing is out of their grip.

ComplaintsBoard
J
4:40 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The Weather Channel - the weather channel programming has become worthless

The Weather Channel is now worthless for weather. I live in Chicago & Tonight with a tornado outbreak in the Midwest, the Weather Channel ran their usual Ice Pilots etc. Finally at 7 PM EST they did live programming. They spent 7 minutes discussing the wide spread severe weather and tornado warning; then 20 minutes of coverage er their Tweets, video...

Read full review of The Weather Channel and 8 comments
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact The Weather Channel customer service

Phone numbers

+1 (888) 777-4993 +1 (770) 226-2000 More phone numbers

Website

weather.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with The Weather Channel?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with The Weather Channel Customer Service. Initial The Weather Channel complaints should be directed to their team directly. You can find contact details for The Weather Channel above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about The Weather Channel. Discuss the issues you have had with The Weather Channel and work with their customer service team to find a resolution.