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The Warranty Group / Don't purchase a warranty

1 United States

I purchased a home warranty through the Warranty Group . This was a mistake. The company has so many exclusions on the policy that pratically nothing is covered. I have called about 4 repairs and everytime there is a loophole or an exclusion in the policy that prohibits me from making a claim on the policy. In addition, the marketing materials that the warranty was purchased from does not make this clear which is misleading to the consumer. The company then never sent me my policy and I had to call to ask for it. Basically, the company is happy to accept your money but when it comes to paying on a claim for a legitimate repair they don't follow through.

Oz

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