The UPS Store reviews and complaints 1
View all 355 complaintsThe UPS Store - late delivery
On November 19th, I went to the UPS store #5571 in Bowie, Maryland to mail a package. I told the cashier that I want the package to get there in 3 days because the recipient would be traveling on the 4th day. I was guaranteed that delivery and was made to pay a huge amount of money.
On the day that the delivery was supposed to get to the destination, I decided to track it online, and to my dismay, it was not anywhere near Houston where the package should have been. The tracking was telling me that the package won't be delivered until that following Monday, which was 3 more days.
Anyway, I asked for my package to be returned to me and what I need right now is my refund. Since UPS did not keep up to their bargain, then they need to return my money.
I've called the store several times and all they do is take down Informations and promised that I'll be hearing from the manager. It's more than a week and no one has contacted me yet.
Latest The UPS Store Reviews
Poor ups store service Unfair charges - misrepresentation of brand UPS overnight delivery letter pack Disrespectful aggressive manager Charged for a box for an authorized amazon returnGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!