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The Soap Guy / Tall Cotton Marketing / Did not receive soap that I paid for

1 Troy, NH, United States Review updated:
Contact information:

I ordered and paid for bath salts and soap in bulk in mid December 2008 for holiday gifts from The Soap Guy. The bath salts came -- nothing special -- no paper work - no information about the rest of my order. In January, I sent an email to the soap guy email and I received a short reply: "It was shipped Monday. Joe" I sent another e-mail the end of January since I still hadn't received any soap - no response.
Well, its February and I still haven't received any soap from The Soap Guy. The Soap Guy is a Fraud. Dont' use him.


More The Soap Guy / Tall Cotton Marketing Complaints & Reviews

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  • Hi
      18th of Feb, 2009
    +1 Votes

    You have the wrong company. The soap guy is in Chicago. That soap guy is in New Hampshire.

  • Ke
      29th of Oct, 2010
    +1 Votes

    Wrong info, is in Chicago. is in NewHampshire. Please rate the RIGHT company.

  • Th
      15th of Jun, 2011
    0 Votes

    I am the owner of That Soap Guy in Troy, NH. That Soap Guy has never sold bath salts and there is no one here named Joe.

  • Tr
      16th of Jun, 2011
    0 Votes

    I have been ordering from the Soap Guy in Troy NH for years and love, love, love their products!!! The best I have ever used. I recieved every order I ever made and need to make another order, but the website seems to be out of commission. If anyone has any info, I would love to know. I grew up in Keene, NH so I am definately a supporter of this business, even though I live in Arizona now! Char in Arizona:

  • Sa
      25th of Oct, 2012
    +1 Votes

    The Soap Guy in Chicago is great, I've ordered from him multiple times and always received everything quickly. And, people swear by his soap (I give them as gifts).

  • Vi
      12th of Oct, 2015
    +1 Votes

    This was my first time ordering from the Soap Guy in Chicago. He was very great and helpful. I will order from him. Fast delivery. Will be ordering from him again soon as soon as I sell my stock.
    Dawsons Treasures Wauconda, IL

  • Pe
      17th of Mar, 2018
    0 Votes

    I think you owe The Soap Guy in Chicago - Jeffrey Dorrian - a BIG Apology. An error like this is irresponsible and can do damage. Jeff has always been kind and helpful over several years.

  • Ma
      19th of Oct, 2018
    0 Votes

    I’ve been ordering from Jeff Dorrian for two years now, never a problem and nothing to complain about at all! Malia Cummings.

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