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1.0 2 Reviews

The Rouse Firm Complaints Summary

0 Resolved
2 Unresolved
Our verdict: Engaging with The Rouse Firm at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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The Rouse Firm reviews & complaints 2

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ComplaintsBoard
M
8:58 am EST
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The Rouse Firm Legal services

I am a senior citizen. I hired Derek Rouse to represent me in a case with and auto repair company for negligence.
Mr. .Rouse charged me flat fee for his services. As much as I like this young man I cannot recommend him to anyone to handle a legal matter. He was always full of excuses, it was quite frustrating. To give you an idea of the level of incompetence and disorganization I was dealing with; Derek had promised that he would be filing interrogatories before the trial date for the appeal, it never happened. Again I am not here to attack his character. I personally struggled to write this review but his handling of my case was questionable. I tried very hard to be reasonable with him and allow to make up for the mistakes he had made but he just could not see past his own excuses. On a site where the attorney has the opportunity to respond before the review is posted he claims he won the case at trial.
The fact is the opposing party never showed up for the re-trial. When he addressed the court demanding attorney fees for me he was ordered to take the stand to go on record.
When he got on the stand he could not remember the statute when asked by the court.
At the end of the appeal period the opposing party mailed a check to him in my name. Instead of him handing the check over to me he used his power of attorney to extract fees that were never a part of any agreement. If you are looking for an attorney you don't want to hire this one.

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HF570636
, US
Feb 13, 2017 8:54 pm EST

Charles Messina Attorney Buffalo Ny

Charles Messina was slow, disorganized and unprepared

I have hired this attorney and this guy turned to be very unprofessional and lazy and unprepared.It took him forever to check all the papers and docs from my ex.

I thought he was cheking all details very slowly and I thought carefully, but not. He missed a lot. More than twice we met in the court he was completely unprepared. I don’t know what he has doing, but he turns to be the worst attorney ever.

Do not hire him and if you do you will be flashing your money in the toilet and you will go and hire anotther lawyer anyway.Be careful.

ComplaintsBoard
M
4:06 pm EST
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The Rouse Firm Unethical Behaviour

If you are looking for an attorney this is one you don’t want to hire. Mr. Rouse was hired for a simple civil case and charged a flat fee for his service. When the case was over and settled Mr. Rouse reneged on his original signed agreement and took money that was not his.
In a response from another site (avvo) he claims he won the case on appeal. In a way he did and that’s only because the opposing party never appeared for the hearing.
Arrogant, untruthful, moody and deceptive.
I personally struggled to write this review but his handling of my case was questionable. I tried very hard to be reasonable with him and allow him to make up for the mistakes that he made. I was certainly more generous than anyone I know would have been. But he just couldn't see past his own excuses. When the case was over the amount was several hundred dollars less because he stole money that was not a part of the original agreement.
When Mr. Rouse addressed the court requesting attorney fees for me (plaintiff) he was called to the stand to go on record, the problem was he could not remember the statute when asked by the judge. If you don’t know what the statute is to demand your fees you won’t get paid.

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Is The Rouse Firm legit?

Our verdict: Complaints Board's thorough examination reveals The Rouse Firm as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, The Rouse Firm stands out for its commitment to quality and security. Clients considering The Rouse Firm should delve into its customer service record to gauge compatibility with their expectations.

The Rouse Firm earns 91% level of Trustworthiness

Perfect Trust Endorsement: The Rouse Firm achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

The age of The Rouse Firm's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Therousefirm.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Therousefirm.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Therousefirm.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The therousefirm.com may offer a niche product or service that is only of interest to a smaller audience.
  • The Rouse Firm protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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Phone number

+1 (678) 466-0529

Website

www.therousefirm.com

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