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In 2006, I went to small claims court to reclaim money from the Right One in Dallas, TX. Mr Ted Law, the owner, represented his organization and the court ruled against my claim because I had only given The Right One a chance to match me with three of the thirteen people promised.
Mr Law, upon hearing the ruling, told the judge and myself that he would personally refund the money. He promised, if I gave him the chance to redeem the to-date ineffectual efforts to introduce me to any viable friendship or relationship candidate and he failed, he would refund my money.
Three years later in 2009, when I reminded him by letter of his promise and his company's ineffectual efforts to find a match, he first called then sent a letter stating that he would refund at least half my deposit at this point and continue his efforts to find a viable candidate to meet my criteria. When Ted Law personally called me, he wanted to ensure that I understood his dedication to finding a viable match for me and the validity of the organization's promises. He did, at that time, strike an agreement with me to refund half the money since his organization had made over eight ineffectual matches during the three years since my original agreement with them.
I signed and returned the agreement for a half-deposit refund in March 2009. In early June 2009, I called to check on the status of the payment and asked for Mr. Law. The receptionist informed me, at 4:20 PM, that everyone was out to lunch and she would check on the status of my claim and have Mr Law get back to me.
I will mention that I am now over 60 years old and an unemployed woman who was duped by a group of apparently unsavory and fraudulent business people. Ted Law and the employees of his organization seem to prey on elderly and professional people in the Metroplex and make empty promises about refunds and ethics.
If, and when I receive my promised payment, I will retract this report. Until then... the type of organization the Right One and Mr. Ted Law represents is obvious.
The complaint has been investigated and resolved to the customer’s satisfaction.
I've read several complaints about this company but feel it necessary to add a very real warning. Unlike most people, I was able to get a refund from this company but that is because they matched me with someone who committed a first degree murder less than two weeks after being given my telephone number. Not only is this company atrociously bad at actually matching people with compatible matches, but they don't even do adequate background checks to insure that they are not risking the lives of their members. DO NOT RISK YOUR LIFE on this service that will not work. If you really want to use a dating service, use an online service that charges a fraction of the cost. Most people are naturally more cautious about online connections than they would be with someone introduced to them by a company who allegedly does background checks.
I also joined the Right One in Dallas and such a rip-off. The matches were totally wrong and the high pressure sales was terrible. And I fell into their trap. I complained to the Better Bureau about them and they instantly stopped my account and put it on suspension but still made me pay out the contract! They only made 4 matches within an 6 month time frame and not one of them was right.
Oh they definitely make empty promises that is for sure. They prey on people and don't think twice about it. These people are scam artists and definitely have no morals or values. Definitely stay away from this place. I hope your promised payment comes through. I feel your pain.