The National Commercial Bank [NCB]
reviews and complaints

Hello, i have a problem regarding my atm bank account. I am going home tomorrow November 2, 2018 and they already issued a final exit when I realized that I have remaining money in my account. I went to atm machine and try to withdraw it buy the machine says unable to transact, maybe because my iqama is already a final exit and now is it possible to get or transfer that money to my Philippines bank account? I hope that I can transfer that money in my Philippines bank account.

Hi,
Today i used ATM of other bank and cash withdrawal fail, i commanded to withdraw 4350 SAR but ATM machine didn't issued cash meanwhile i received sms on my phone that this amount has been deducted from your account. i need very urgent support on this as this amount is very important for me, my contact no: +[protected]
tried a lot from my phone to register the complaint but call does not connect to any of your customer services has waste much of my phone balance in this also

regards

Muneeb

Despite submitting online form many times, nobody has called me back.

I tried calling so many numbers from UK and either they have no option for Loan Customer Executive or they just put me on hold. One number - [protected] is not accessible from UK.

I have talked to executive in marketing department and he asks me to call customer care. When I call Customer care, and try to access Personal Finance Option, I just get a SMS of my existing loan and no way to speak to anyone.

So frustrated. I think I have to spend money on buying tickets from London to Jeddah to get this solved

Hello ncb.
It is located at tareek al mia. Sanaya branch. Besides the injaz bank.
I came here for a new card.
Here there are 4 counters. And only 2 counters are working. In there 2 counters 1 is indian and the other one is saudi. Indian is good. But the saudi at counter number 6 is not good. He uses mobile alot. And his behaviour is very bad.
Thanks

Dear
I had sent with amount of SAR 2500 to Bank Mandiri Indonesia through Alahli NCB Quick Pay Yanbu branch with number QPAY828182511836 on September 8th 2018. But untill this time i hadn't received it yet. Kindly help me to track the status of my remmitance or in case any problem found kindly let me know.
Thank you and appreciate for your support.

On 15th August 2018 my Account open at Quickpay Abha Branch and transfer 5750 Sar to my account in India unfortunately money was not transferred till now when I complaint about it to the branch since 1st September nobody in branch address my complaint, on 2nd September with the customers care I spoke with branch Manager but still no complaints. Branch said they have issue with their system.
As my iqama going to cancelled very soon on 10th September. I am kindly requesting you to return my money as NCB quickpay failed to provide me proper service.
Here is my details
Iqama #[protected]
Ncb quickpay Account #[protected]
Call me [protected]

Ncb is the worst banking company ever .I have been trying to reset my token after changing my phone for weeks now. After sending email after email and no help whatsoever. I've called customer service and was place on hold for over 34 mins each time . The first time I got to a customer service agent after a 32 mins hold time she gave me the wrong information . I had to call back and after waiting this time for 32 mins I was forced to hang up.. I have no choice but to stop doing business with this bank . I have never called any customer services department and had such a ridiculous wait.

Reported this issue from april 13 was told 3-5 working days still not seeing this issue resolve reported this issue again the following friday was told 3-5 working days still not seeing this been resolved. Reported this again july 30 didnt receive a valuable response. Need my money back no other than friday so please do some checks for me please it was a case where i attend to withdraw a some of 1500 ja dollars 500 first and then a thousand after. My name is Ricko Wilmouth Contact me at [protected]

Hi.
I am NCB Alahli consumer, My bank account number is SA0310000029262838000105 by the name of MUHAMMAD NAUMAN, MY Debit card # [protected]. and my customer # [protected]

Sir,

I did a transaction of 2500/=SAR, but the account number was wrong,
This is the account number (SA61 [protected])
Kindly refund back my amount in my account,

Thanks
Regards

MUHAMMAD NAUMAN

I have made a complaint regarding edc mechine not working due to charger got damaged, even after 5 days nobody responding. Once I called up the customer care and enquire about the status they said some one will visit and rectify asnsoon as posible. Very much dis appointed with the service. The complaint no is-6384-[protected]. Kindly look in to this and do the needful

I tried depositing my sr 6500 at an atm deposit machine, atm id #ncrerg3003103608, national commercial bank, eastern region, jubail. My money was taken inside by machine and also debit card, and it was not deposited to tha account neither it was cancelled and debit card was also kept inside the machine.

My transaction was hanged I was waiting for more than 2 hours but machine didn't worked nor money and debit card came out from machine.

Customer # [protected]
Name - mohammad shahid akhtar
Mob - [protected]

Dear Sir,

I Start new NCB quick pay payroll account last March 20/2018, and the same day morning 11:06 i transfer 200 SR to my Beneficiary account in india. But untill now i did not receive the money. so please help me and give the feedback.
Ref. No - QPAY610180792835,
please check the attachments.

Regards
Devarajan
PH:[protected] or [protected]
E mail - [protected]@gmail.com

Dear sir, I am mohamed insaf from sri lanka facing a problem with quick pay money transfer service. As I send money 1205&140 sar to sri lanka commercal account number [protected]. But still I have not received money in srilanka have put a complaint in the same quick pay bank but the issue is not yet solved. So pleas help me i... This is all redy 3 week fnish I sent all redy froof I have froof alsoo

We Gulf Tamyeez Trading Est. has account with your bank for more than 20 years. Recently we face issues with your bank since the bank computer system is down very often. This affects our business and it's a pity that the bank can not rectify the frequent shut downs. Yesterday completely the system was down in all your branches in Dammam and today also.
Pleas do the needful to avoid repeated shutdowns otherwise we will be forced to close down the account and look for another bank.

the staff of quick pay dammam road munsiya branch behaving with customers very rude and rough.one of the staff look like Saudi threatens me he can punch my face.another one pakistani staff asked about the insident and told me they are all in work pressure all the time.so customer should be patient's. athorwise he can do any of the trouble in my account.i was treated very rudly.in the morning at 10.00 i was there for an enquiry of my transferred money.

I need personal lone. Ncb person says to me make account in ncb first.. They make my account in there months when I go to ncb branch they says system down. When I make account... They says transfer ur salary to ncb... When I transfer my salary... They says after three salary's u got lone... When I go after four salary's they says we cant give lone. If u peoples don't want give lone to expect. Why u not be clear in start. 7 month I can run and after that very easy ncb bank persons says no lone. They cheak my company agreement with ncb. And my salary is 5200sr. I give salary certificate also. They also not return that paper. Next day I go they says that we throw that paper.

Dear Sir/Madam

I have transferred the amount SR 3, 500 from KSA to Pakistan three month before and same time i get the transfer slip and leave the KSA but still I didn't get that amount. I already sent many emails as complain but they give me three numbers to contact. I tried many times to contact on following numbers but I didn't get any support from Quick pay (NCB).

[protected]
[protected]
[protected]
[protected]@alahli.com​​
http://www.alahli.com/en-us/Pages/Call-Us.aspx

Following is the detail of money transfer from KSA

RCPT Ahsan Murtaza
Reference Num QPAY611171725225
Customer Number [protected]

I am very hopeful that this organization will take this issue seriously and will resolve my issue very soon.

Thanks & Best Regards

Aamer Murtaza

I am Subin Cheriya Karayil, the account holder of A/C No. [protected] at National Commercial Bank Biash Branch – Gizan Region (Branch Number 447) from January 2016 opened as a salary account by Gulf Asia Contracting Co.(LLC) in my then address.
I have sent following International remittances from the above account to my account No. [protected] maintained at Syndicate Bank, Mambaram Branch, Kerala, India. IFSC Code SYNB 0004247

1. SAR 7873.01 transferred on 29th January 2017 (Transaction Reference Number QPAY828170290158)
2. SAR 6761.77 transferred on 1st June 2017 (Transaction Reference Number QPAY828171520572)
The amounts have been debited to my account on the respective dates itself but the proceeds have not been credited to my account at destination Bank Branch so far. I have transferred the amount for an urgent family need which could not be fulfilled due to non-receipt of the fund.
I have already sent a mail narrating above facts through the mail id [protected]@alahli.com. However I have not received the credit to my destination account or re credited the amount in my account or received any reply from the Bank.
Now I am working at Dubai and on leave for two months and at my native place India
Therefore I request your good office to look into the matter and trace my fund and arrange to credit the proceeds of the same to my account No. [protected] maintained at Syndicate Bank, Mambaram Branch, Kerala, India.

Yours faithfully

Subin Cheriya Karayil.
Mail ID : [protected]@gmail.com
Phone: India: [protected]
Phone: Dubai: [protected]