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THE LOAN SUPERMARKET.CO.UK & TLG LOANS / Unauthorised Admin Charges

1 United Kingdom Review updated:
Contact information:

I got a text like 4 times saying 'Urgent!! WE ARE NOW PROCESSING YOUR LOAN APPLICATION. PLEASE RING THELOANSUPERMARKET.CO.UK ON FREEPHONE [protected]

I called them back and they asked for the long number on my card for them to verify that I had a bank account. I qestioned the guy almsot 6 times that to be sure he wasnt going to take any money from my account.

I have just called my bank and was told a £299 had been authorised to come out of my account! and i didnt authorise this payment!

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Comments

  • Ma
      9th of Jun, 2009
    0 Votes

    I called them back and they asked for the long number on my card for them to verify that I had a bank account. I qestioned the guy almsot 6 times that to be sure he wasnt going to take any money from my account.

    I have just called my bank and was told a £100 had been authorised to come out of my account! and i didnt authorise this payment!

  • Lo
      16th of Jun, 2009
    0 Votes

    same thing happend to me, they token £450 from my acaunt withaut my autorization, and now i try to faund them but the tel nr is no longer availibile . so what we shud do

  • Lo
      16th of Jun, 2009
    0 Votes

    they send me a text msg, i hope you have received your pak, simply sign and return your completed pack and we coud pay out your loan in 24 hours, since then have past 2weaks and no pack have arived

  • Ca
      20th of Aug, 2009
    0 Votes

    Hi, same thing happened to me, they called me to say that my loan application had been accepted and that they needed my card number to verify my address and to avoid fraud. I checked several times that they wouldn't take money out and the person on the other end reassured me that the administration fee would be taken out once the loan application had been agreed and signed. After I put the phone down I checked my account online and to my shock they had taken out £149.99 from my account without my authorisation. Since then I have sent several letters and tried to contact them but no luck. Has anyone had any luck in getting their money back?

  • Mt
      10th of May, 2014
    0 Votes

    The 10/05/2014 the same has happend to me was told my loan had been excepted and that 69.00 would be taken after I received my loan well no loan just fobbed off to other loan company's and then realised they had took this money from my account I am a single mum and this is an awfull lot to loose I have emailed them but there is no phone number

  • Da
      13th of May, 2014
    0 Votes

    Hi the same thing happend to me last week i rang them and they told me they would refund the money back to my bank with in 3-5 workin days its now been 5 working days and no sign ov the money any ideas on what to do thanks

  • Em
      18th of May, 2014
    0 Votes

    Same thing has just happened to me. The deal seemed to be that they would give me a £450, they would then take a £69 admin fee AFTER the loan has been paid, then monthly instalments for twelve months thereafter. Stupidly I agreed to this and provided my bank details. I checked my bank balance today and the £69 is pending to go out tomorrow (Monday) and no loan. There was no confirmation of my application or loan etc. I rang my bank, NatWest, to stop the payment but they said I would have to speak to their Disputes Team who don't open on Sunday - problem is it will be too late tomorrow and the payment will have gone out! I feel sick to the stomach, I can't believe I've let this happen. I will have to fill in an indemnity claim and I recommend you try to do the same (but from what I've read in the past, this doesn't seem to work either:)

  • Ca
      23rd of May, 2014
    0 Votes

    I want the number to ring loans supermarket because they have took payment with out me knowing please some 1 give me number

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