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The good, the bad, and the ugly - discover what customers are saying about The Loan Shop

Welcome to our customer reviews and complaints page for The Loan Shop. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with The Loan Shop.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used The Loan Shop's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with The Loan Shop, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with The Loan Shop. Your feedback is an important part of our community and will help others make informed decisions.

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7:50 am EDT

The Loan Shop Unauthorized Debits

These crooks withdrew 650.00 out of my checking account. I went into a credit counseling program and was told by these people that as soon as they received my debt management info. they would stop debiting my account. Guess what, I sent them all of the information via email and even got an email back saying thanks for getting it to them so quickly. Now they would send it to the collections dept and they would work out payment plans. They didn't they debited my account 650.00 and now I have been disputing this with the bank. NEVER DO BUSINESS WITH THESE CROOKS

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Razzledazzle0611
, US
Jun 16, 2012 9:56 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Omg, too funny. I got all my money back. I got a loan for 300. They took out over 700. I told them that it was paid off, and didn't authorize that amount. They apologized, and offered me another loan. I kissed butt. I thanked them and got another loan for 500. Lol, I closed my account as soon as it hit my account. So it hurt my credit, big friggin deal. I got all my money back, plus the interest. Lol. Kiss their butt and do what I did. They deserve it!

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Ms_Dee
Orlando, US
Jul 10, 2011 1:38 am EDT

I submitted a application online for a parday loan and I did not recieve the loan, yet The Loan Shop just debited $260.00 from my account yesterday. Now I have tried to call the number listed on my statement and they are closed. I too, will be putting in a complaint to the BBB.

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Billie HUrley
Millbrook, US
Aug 30, 2009 7:45 pm EDT

I was done the same way I was wondering what I need to do to get it fixed they said I owed them a loan and I never received anything from them and they took out 260 and stated they were going to try again on the 3rd of the month only to know thats when I get my disability and i am on a budget becaue I am a single mom and on disability someone help me

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Serena
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Aug 15, 2008 10:14 pm EDT

On Friday August 1, 2008 I went to the website http://1-hour-cash-advances.com and completed an application. I thought I would be obtaining a payroll advance directly through this site. Unbeknownst to me, this site actually shares my information with their affiliates [one of which being The Loan Shop], who then began bombarding me with payday loan offers via email and phone. I never received a payday loan from the Loan Shop; however my account was debited today [Aug. 15th 2008] for $260.00. I checked my 30-day online banking statement and do not see any payday loan deposits, so I would like to know why the Loan Shop felt they were authorized to enter my account and debit $260.00 that they did not earn. I have contacted the toll-free number next to the debit appearing on my bank statement [[protected]], and unfortunately they are closed during the weekends. I plan to call first thing Monday.

Also, based upon what I have read from the internet, I will be filing a complaint with the Better Business Bureau as well as my state's Attorney General's office. In addition, I will be notifying my financial institution first thing tomorrow that this debit was not authorized. I hope to be able to report some sort of resolution to this issue.

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12:00 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The Loan Shop has not provided proof of money given us, and charges our bank accounts each month! After several attempts to contact by phone and email, we have still not received the information in which we requested. This has been a big scam for us and put us in a financial bind! We are hard working Americans who try and pay our bills but have been...

Read full review of The Loan Shop and 6 comments

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