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mistreatment!
My Experience at our local Kroger's, This is what I told Them at they're them I didn't even block out the language that I used with him! I am witting you to let you know that I have every right to have your manager at the Mt. Washington store in the Mt. Washington store in Cincinnati, OH. arrested. He first accused me in my way of stealing from the store...
Read full review of Kroger and 1 commentlost balance transfer!
I asked kroger to transfer a balance from an american express card run out of usaa federal savings bank. They somehow sent a check to american express itself instead of usaa and the money disappeared. My usaa amex doesn't have it, american express won't look for it and kroger says it's up to me to find out what happened to it. Meanwhile i'm out $6000! No one will take responsibility for sending the money to the wrong place, and yet someone cashed the check! This is just too weird. Anyone seen anything like this before?
poor customer service!
Kroger is a terrible store. Just as bad as Winn Dixie. Every time I go into a Kroger store the people there are unwilling to help they are rude I hate this store. I wrote them a letter telling them of an experience where I was looking for something and the stock man told me they don't make it anymore, I just couldn't believe it so I kept looking and found...
Read full review of Kroger and 36 commentsCheck accept problems!
I went to Kroger Store in my community and for the second time my check was denied. I check with my bank to what was wrong with my checking account and was told I had more than enough to cash a check for my purchase.
Last night I needed to buy food for my sick son and again my check was denied. The register stated Invalid check. After much discussion with the manager it was told to me my checks had the check number in the beginning of my checks instead of the end where the routing number and account number is. I have written thousands of checks to many companies and never had this problem. I ask them to see if any check may have been returned that I didn't know about and they said no checks had been returned. This is the second time this happened to me and it is most embarrassing. I had a basket full of groceries and left it right there for them to put back.
The complaint has been investigated and resolved to the customer’s satisfaction.
U baukt formula 12/31 around 639 pm for my daughter at the lakeside kroger 161 electric rd which so happened to be the wrong formula because my daughters doctor switched hers. I've tried to return it to.switch it out and was told no because I can't find reciept. Ridiculous
My thinksgiving dinner was ruin due to the outdated meat you sold me (again).
Purchased a beef chuck roast
from Columbus Ohio Kroger on Morse and Karl streets that after being cooked was so tough that it couldn't be pulled apart or cut with a knife. The pork I purchased on the same day was no different.
I bought heritage chicken gizzards at Kroger marketplace Sawmill road on 10/30/23. Cook today but found a pice of metal look like a knob. Luckily not bite it yet otherwise ready to loose money for my new tooth.😡 Apiradee Pathomlikitkhan. Email-ohcoloda2000@yahoo.com
Harper point Kroger Cincinnati Ohio
There is very rood manager like Joe his behaviors is very bad with cashier’s & one cashier cricket she is very bad
These are not party wings they look like turkey wings and legs why are these bag of wings and legs prices so damn big. They look nasty as hell. will not be purchasing Chicken from this store no more. Paid $14.98 for some Fred Flintstone Pterodactyl party wings! Would like to see some smaller chicken party wings!
Date: 08/18/23
Time: 12:35 pm
Kroger refuses to honor their advertising by not suppling a rebate form with purchase of Michelob Ultra Lite. Therefore, it is impossible to summit and claim the offered and advertised rebate. ($6.00)
The automatic doors closed on my elderly mother and would not release, and she had to physically be pulled out of the door by other customers on Friday August 4, 2023. When the manager Robin finally came to see what happened she did not offer to help my mom and stated the door was on a timer sensor not a pressure sensor which is very dangerous
Purchased 30.00$ of certain products to receive code for Kroger based game. No printer paper was in Catalina machine at the time to print off code on reciept.
i was at your store in fairlea wv today and there was at least 15 people waiting in line for at least 30 minutes because they only had one cash register open and other workers just standing around talking and i had to bag my own food and it was over 400.00 thats a lot of food when they get that busy they need to open other registers
Kroger is selling 15.5 oz pans of prepared corn bread with a "FRESH' label on it.
This is a false claim because they are frozen before being placed on the shelf for sale.
About Kroger
Kroger is known for its commitment to quality, value, and customer service. The company offers a wide range of products, including fresh produce, meat, dairy, bakery items, and household essentials. Kroger also has its own line of private label products, which are often priced lower than national brands but are of comparable quality.
Kroger has also been at the forefront of innovation in the grocery industry. The company was one of the first to introduce a loyalty program, which rewards customers with discounts and other perks for their purchases. Kroger has also invested heavily in technology, including its ClickList service, which allows customers to order groceries online and pick them up at a designated location without ever leaving their car.
In addition to its retail operations, Kroger is also committed to giving back to the communities it serves. The company has a long history of charitable giving, including donations to local food banks and disaster relief efforts. Kroger also supports education and workforce development programs, as well as initiatives to promote sustainability and reduce food waste.
Overall, Kroger is a trusted and respected brand that has been a staple of American retail for more than a century. With its focus on quality, value, and innovation, Kroger is well-positioned to continue serving customers for many years to come.
Kroger Customer Reviews Overview
One of the most commonly praised aspects of Kroger is the wide variety of products that it offers. Customers appreciate the fact that they can find everything they need in one place, from fresh produce and meat to household essentials and personal care items. Many reviewers also note that Kroger has a great selection of organic and natural products, making it easy for health-conscious shoppers to find what they need.
Another positive aspect of Kroger is the company's commitment to customer service. Many reviewers note that the staff at Kroger stores are friendly, helpful, and knowledgeable, and that they go out of their way to ensure that customers have a positive shopping experience. Additionally, Kroger offers a variety of services to make shopping more convenient, such as online ordering and home delivery.
Finally, customers appreciate the value that they get from shopping at Kroger. Many reviewers note that the prices at Kroger are competitive with other grocery stores, and that the company offers a variety of discounts and promotions to help customers save even more money.
Overall, Kroger is a well-respected grocery store chain that offers a wide variety of products, excellent customer service, and great value for customers. If you're looking for a reliable and affordable place to shop for groceries, Kroger is definitely worth considering.
### Guide for Filing a Complaint Against Kroger on ComplaintsBoard.com
1. Log in or Create an Account:
- If you already have an account, log in to ComplaintsBoard.com. If not, create a new account to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is positioned at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with Kroger in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with Kroger.
- Include key areas such as transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Ensure your complaint is clear, accurate, and complete before submission.
8. Submission Process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Follow these steps to effectively file a complaint against Kroger on ComplaintsBoard.com.
Overview of Kroger complaint handling
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Kroger contacts
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Kroger phone numbers+1 (866) 221-4141+1 (866) 221-4141Click up if you have successfully reached Kroger by calling +1 (866) 221-4141 phone number 0 0 users reported that they have successfully reached Kroger by calling +1 (866) 221-4141 phone number Click up if you have UNsuccessfully reached Kroger by calling +1 (866) 221-4141 phone number 0 0 users reported that they have UNsuccessfully reached Kroger by calling +1 (866) 221-4141 phone numberCall Center+1 (513) 762-4000+1 (513) 762-4000Click up if you have successfully reached Kroger by calling +1 (513) 762-4000 phone number 0 0 users reported that they have successfully reached Kroger by calling +1 (513) 762-4000 phone number Click up if you have UNsuccessfully reached Kroger by calling +1 (513) 762-4000 phone number 0 0 users reported that they have UNsuccessfully reached Kroger by calling +1 (513) 762-4000 phone numberCorporate Switchboard
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Kroger emailscustomerservice@kroger.com100%Confidence score: 100%Support
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Kroger addressThe Kroger Co., Customer Relations, 1014 Vine Street, Cincinnati, Georgia, 45202-1100, United States
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Kroger social media
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