I was in a motorcycle accident an incurred a concussion and broken collar bone and fractured knee. This happened in March of this year. I have processed over 100 orders a month for the past 15 years until this happened.
During my recovery I was incapacitated for 7 weeks. I have been trying to take care of every customer despite my accident.
As a result of this accident and the treatment of customers getting a 41% discount on wedding invitations, I will no longer be running this business. I am selling it.
Most everyone I have worked with was wonderful. Again, I accept responsibility for my actions during my incapacity. Birchcraft, on the other hand, was hard to deal with and withheld sending the orders for accounting reasons during this ordeal.
It does not pay to offer any discounts for anything. I recommend paying full price and paying for service from here out.