The Hotel Orchard Suites , Banani, Dhaka, Bangladesh / the hotel denied offering breakfast whereas I received voucher from you which indicated the free breakfast
I book always through you in this Hotel in last four occasion and stayed more than 29 days in this two months period. They always harping that you given voucher to hotel where you have not mentioned the Breakfast facility, where as you I paid option of free Breakfast and you supported the voucher with Free Breakfast. This is embarrassing as well highly insulting if such thing denied at spot. Either you return my money or instruct the hotel to offer Breakfast facility. If I not get suitable reply within 24 hours I will take up the matter with my bank.
Dr. M.N. Chakravarty
Local M : [protected]
Itinerary # : [protected]
Updated by M.n. Chakravarty, Jan 09, 2019
plese solve the problem by today.