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The Honey Baked Ham Companyonline order not delivered

My order was not delivered I have been on hold for 49 minutes and still am waiting.
I want a full refund.See the Top 10 Worst Complaints in Newport Beach, CA

ORDER # [protected] PROCESSED
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About This Order:
Order Information
invoices
Order Date: September 2, 2018

Shipping Address
julia kuberski
100 Scholz Plaza, APT 114
Newport Beach, California, 92663
United States
T: [protected]
Shipping Method
Arrival - November 21, 2018
Billing Address
julia kuberski
100 Scholz Plaza, APT 114
Newport Beach, California, 92663
United States
T: [protected]
Payment Method
Credit Card

Credit Card:
deleted for this public complaint field
Items Ordered
Product Name SKU Price Qty Subtotal
Subtotal $119.95
Shipping & Handling $19.95
Grand Total $139.90
THE PERFECT SIDES & CHEESECAKE MEAL
171 $119.95
Ordered: 1
$119.95
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  • Updated by Julia Kuberski, Nov 23, 2018

    Paid for delivery of ham on 9/2/18 for delivery 11/21/18 it did not arrive. I am still on hold waiting for help. The answering machine says it will be 35 minutes before they will get to me. Worst service ever. I have sent 12 messages via their message service they do not respond. I want my money back.

  • Updated by Julia Kuberski, Nov 23, 2018

    California office said they refunded me but they did not. I was told supervisor would call me back today she did not. I had to call my Bank and make a complaint.

  • Updated by Julia Kuberski, Nov 23, 2018

    On hold again now waiting to find out when they will give me my money back. Very sorry I did business with Honey Baked Ham. Another 16 minutes on hold an still they are not on the line. I assumed this would arrive on 21 November 2018 but it did not. They said they refunded me on 6 September but they did not. How can they still be in business?

Ju
Nov 23, 2018

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