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2.0 8 Reviews

The Hindu Complaints Summary

2 Resolved
6 Unresolved
Our verdict: When using services from The Hindu with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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The Hindu reviews & complaints 8

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5:06 am EDT

The Hindu News paper

I made an online subscription of one year for THE HINDU newspaper from February 17, 2016. Initially, the vendor (Mr. N B Khot) was not taking any delivery charges but for the last 2-3 months, he has been demanding Rupees 25 extra for delivering the newspaper. I refused to pay delivery charges as it is already included in the package, when I made the whole payment for one year. Please look into the matter and arrange for some other vendor who does not demand for extra delivery charges from his/her customers. Or you may please refund my balance amount and take your coupons back.
Please look into the matter urgently.
Thanks

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Update by Rituss
Sep 21, 2016 5:06 am EDT

I made an online subscription of one year for THE HINDU newspaper from February 17, 2016. Initially, the vendor (Mr. N B Khot) was not taking any delivery charges but for the last 2-3 months, he has been demanding Rupees 25 extra for delivering the newspaper. I refused to pay delivery charges as it is already included in the package, when I made the whole payment for one year. Please look into the matter and arrange for some other vendor who does not demand for extra delivery charges from his/her customers. Or you may please refund my balance amount and take your coupons back.
Please look into the matter urgently.
Thanks

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4:31 am EDT
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The Hindu Newspaper

I have made online subscription for The Hindu Newspaper from February 17, 2016 to February 16, 2017 (for a year). The vendor had been supplying newspaper regularly but for the last 2-3 months, he has been asking for extra delivery charges of Rupees 25 /- every month. I was told that the delivery charges were already included in the payment made online for subscription. Now, he is insisting for extra delivery charges. Please look into the matter at the earliest as I have not received the newspaper for the last 5 days and if possible, arrange for an alternate vendor as the current one has stopped delivering.

Thanks and regards,

Ritu Singh
Address: N 268, Reserve Bank Staff Quarters
North Avenue Road, near Rajesh Khanna Garden
Santa Cruz (West0, Mumbai- 400 054
Mobile No.- [protected]

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8:30 am EDT
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The Hindu Irregular supply of newspaper under hindu annual subscription plan

I have subscribed to annual subscription plan of The Hindu Newspaper. The supply has been very irregular. Even if they 'choose' to deliver, they deliver newspaper at 8 in the morning (It's almost past one hour from my office working time). Number of complaints to Hindu Complaint (Toll Free Number - [protected]) doesn't provide any resolution. They give lot of false promises.. I have been so hurt, that I will never ever buy Hindu Newpaper again in my life. I have been an avid reader of the daily for last 35 years. The Hindu Complain resolution sucks.. Even my latest complaint ref: 091697 dated 2nd Aug 2016 has not been addressed yet..Great way to earn money, The Hindu...

My Order Ref: 168962

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Is The Hindu legit?

Our verdict: Complaints Board's thorough examination reveals The Hindu as a legitimate entity with notable strengths. Despite a 25% resolution rate on customer complaints, which invites a closer look, The Hindu stands out for its commitment to quality and security. Clients considering The Hindu should delve into its customer service record to gauge compatibility with their expectations.

The Hindu earns 94% level of Trustworthiness

Perfect Trust Endorsement: The Hindu achives 94% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

A long registered date for thehindu.com can be seen as a positive aspect for The Hindu as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of The Hindu's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Thehindu.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Thehindu.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a thehindu.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

Several positive reviews for The Hindu have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up The Hindu and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with The Hindu's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 25% of 0 complaints were resolved.
  • The Hindu protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
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1:21 am EDT
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The Hindu Daily Newspaper - Door delivery newspape

I'm Jagdish dubey. This is the subscriber Id-[protected] & the Complaint No 060809.
i took a one year Hindu newspaper subscription online on 25th march 2016
and its been 30 days I haven't received the paper yet. The delivery was supposed to start from 1st April.
I have called on the Customer Care almost 100 times and every time I have been given a false assurance that paper will be delivered from tomorrow or the problem will be solved in next 24hrs.
When I got in touch with the Local newspaper vendor, he told me he needs coupons of THE HINDU to start the delivery. these i had complained on 5th April and i was assured that i will get coupon in 1-2 days.
HOW MUCH TIME DOES THE HINDU REQUIRES TO DELIVER THE COUPONS? In these many days even i could have traveled to Chennai and collected the coupons. that too 2-3 times.
I am not able to fathom that is this such a big deal, which can't be sorted out in 1-2 days. Can't the Hindu team get in touch with the local newspaper vendor and start the delivery..
Never expected such a response from Hindu (deemed to be more responsible/ethical news organization). This is possibly the worst newspaper service i have ever received.
I am really disgusted now and can't bear this further, if Hindu team cannot start the delivery in few days then
please kindly cancel my subscription and refund the amount.

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1:47 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

The Hindu Irregular delivery of news paper

Sir, I subscribed to THE HINDU daily ENGLISH newspaper vide their order no.HYD520365 DTD 03/03/2014 by paying Rs.699/ (FOR ANNUAL ). F or the last 20 days I am not getting news paper. On enquiry the vendor revealed that the paper boy is stopped the job and promised to see the alternative. After few days, I complained to the HINDU customer care, they in turn handed over the complaint to Mr.Vinod, Area Manager, The Hindu. Surprisingly, he is saying my subscription is only for half-yearly and requested me to scan my subscriber voucher. Same has been scanned to him. The Area Manager has handed over this to his subordinate Mr. T.Saibaba (RRE). On my own interest when I contacted Mr. Saibaba, he is asking me to find out who is the paper boy coming to my area. So, I really got annoyed with all this and started purchasing from nearest stationary shop. My complaint is that either THE HINDU Customer care or the Area Manager/RRE no body bothers. Morever Mr.Saibaba is giving a task to me that I have to find out a paper boy and have to inform him. Kindly look into this and help me. Thanking you, R Venkata Subbaiah.

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4:22 am EDT
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The Hindu Misusing official phone

often one lady calling to my husbands phone [protected].if i pick the call she will cut the call.her name is ramya from guidy.i didn't see her.but she has affair with my husband through office phone.she is misusing your official phone.pl check.the following are the office numbers she is using.[protected], [protected] .pl inform and check to the following country club manager.if she is under him ask him to stop and to give memo.

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12:25 am EDT
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The Hindu Non delivery of paper

Sir,
I have paid an amount of Rs.225/- by cheque no:233106 dtd.05-05-2014 towards the subscription of The Hindu news paper for six months to the firm Kasturi & SonsLtd, Circulation Department.D.No:50-19-9, TPT Colony, Seethammadhara, Visakhapatnam-530013 [Land phone: [protected]/2536163;Mobile No: [protected]] through a marketing agent S.SANTOSH [Cell no:[protected] / [protected]] who forced me to subscribe.Un fortunately I didn't get the paper till to this date! It was my mistake that I have shown some mercy to this man who was wandering in the hot sun to catch customers for subscription.In spite of several reminders through phone didn't get any response from the persons ! Can you help me?
Regards
एम के प्रेम कुमार / M.K.Prem Kumar मुख्य तकनिकी अधिकारी / Principal Technical Officer सीएसआईआर - राष्ट्रीय समुद्र विज्ञान संस्थान CSIR-National Institute of Oceanography प्रांतीय केंद्र / Regional Centre १७६ लासोंस बे कालोनी / 176, Lawsons Bay Colony विशाखपट्टनम - ५३० ०१७ / Visakhapatnam - 530 017, IN -------------------------------------------------------- Ph: +[protected] (Ext: 329) Fax: +[protected] Mob: +91-[protected]

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7:34 am EDT

The Hindu Irregular supply of newspaper

I have recently subscribed "The Hindu" newspaper on a daily basis.The subscription offer stated that the customer would receive 180 issues for 180 days by paying Rs.180 directly from the Hindu office by their agents . Accordingly, we must start receiving the newspaper from April first before six O' clock everyday in the morning as agreed by their agent. But the newspaper was not delivered to us for the first four days . When I contacted the Hindu office, the newspaper delivery started with some hiccups early and at about eight in the morning. Later, vexed by the service, I contacted the office and asked to stop the newspaper and send their concerned person to give our money back depending upon the number of issues given to us . I was promised that their person would surely come in touch with me by Monday ( 28/04/2008) . But no one has contacted us uptil now (Saturday -- 03/05/2008) . The irregular supply of newspaper has been continuing to date. I am very frustrated with the Customer Care of The Hindu newspaper and therefore demand a full refund of my money, i.e, Rs.180.
The book order number is 0404666.

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H
H
hindu warrior
, IN
Sep 02, 2009 11:54 am EDT

i wanted to vent my anger from the past many days i have blogged did many things.i observed and observed but i came to the conclusion that in india all religions ironically that includes from the hindus to look upon hinduism as a pagan sect and as a demon cult who takes pleasure in opressing the minorities.I want everyone to know BUDDIES WE R THE OPRESSED LOT...historically we got killed by the muslims persecuted by the british and even now we face the ire of all d so called secularists...i dnt support violence in the name of any religion...but my heart goes out when ever the minorities talk about the hindus asa bunch of murderes and before u people open ur mouth just c how much blood is there on ur hands amigos...

S
S
sanjay00603
, IN
Sep 23, 2013 11:19 pm EDT

Hi,

I have subscribed the HINDU newspaper @333/ for a year on 06/09/2013. I had been told that the newspaper starts by 16 th Sep 2013 and there was a gift bag also which I have not received yet.
Today is 24/09/2013 the newspaper delivery has not started. The order number is BG75898. The toll free number is not responding. The payment was made by cheque which was cleared on 17/09/2013.
Can you please look into this and resolve the issue.
If you are unable to deliver the newspaper, refund my money.

M
M
Mahendra kumar indukuri
, IN
Nov 12, 2009 9:33 pm EST

Hello,
my name is Mahendra Kumar .I.,
I have subscribed the THE HINDU news paper.
From the past few days i am not receiving the paper.
my Subscription no-4037210.
My Subscription is valid till 31-01-10.
I am not getting paper from 01-11-09 onwards.

mahendra
[protected].

D
D
dharmendra kumar singh686
, IN
Apr 24, 2014 9:11 am EDT

Dear Sir,
My subscription no. is 796245. As I have moved from my old address to new address, i would kindly request you to deliver "The Hindu" to my new address. For any clarification by mobile no. is [protected]
Previous Address
Dharmendra kumar singh
Nausena baugh
Qtr No-M/02, Post-Gandhigram
Vishakaptnam -500005

Current Address
Dharmendra kumar singh
Nausena baugh
Qtr No-U/01, Post-Gandhigram
Vishakaptnam -500005

Thanks and Regards,
Dharmendra kumar singh

D
D
dharmendra kumar singh686
, IN
Apr 19, 2014 6:13 am EDT

I HAVE CANGED MY ADDRESS .AND I WANT THE NEWS PAPER AT NEW ADDRESS.
NEW ADDERSS IS:-
NAUSENA BAUGH QTR NO-U/01
POST -GANDHIGRAM
VISAKHAPATNAM
A.P-530005

Y
Y
ys yadav
, IN
Mar 21, 2014 9:24 am EDT

I've changed my quarter from C-2, F-4 to C-3, F-1. Pls change my address for delivery of Hindu daily. YS Yadav C-3 F-1 SBI QTRS Balajinagar Siripuram -530003. Mobile: [protected]

Y
Y
ys yadav
, IN
Mar 21, 2014 9:20 am EDT

services are worsening now

V
V
venakt
, IN
Sep 28, 2013 2:47 pm EDT

We the public of karur District, vengamedu Taluk, vengamedu, are bringing your kind notice note to replace the Wine shop in vengamedu main. The wine shop number do knw but only one shop having. The Wine shop is in the front of a medical & full resident area 5000 school and college students having .Near to that many shops and the bus stop in there. In this public place, the drunkers who like using bad words, teasing the girls, throwing the wastages end etc… it makes a nuisance daily. than daily accident in vengamedu main road..We have already reported to the village organization and also to Mars Media but there is no possible action. So on behalf of the public. I kindly request you to replace the wine shop somewhere and make our public relax. I kindly request you to replace the wine shop somewhere and make our public relax.

As such the Residents prayed that the State to shift the TASMAC WINE SHOP which will be very helpful and useful to the Public and Residents and for peace & harmony.

Thanking you

K
K
Koran Kimari Mendi
, IN
Apr 09, 2013 7:52 am EDT

Dear sir,
my SUBSCRIPTION NO.-0767834, NAME-Kiran Kumari Mendi, my address is changed so please kindly deliver 'THE HINDU' newspaper to my new address.
PREVOIUS ADDRESS-D.no-2-15-21/1, Beside DRDA office, Ground Floor-G2, MVP Colony, Sector-9, VSKP-530017
PRESENT ADDRESS-Kiran Kumari Mendi, C/O P.Premalatha, Plot no-28, MIG-1, MVP Colony Sector-2, VSKP-30017

M
M
M Rama Rao
, IN
Jun 29, 2012 11:08 pm EDT

Dear Sir,
My subscription no. is 755624. As I have moved from my rented house to own house, i would kindly request you to deliver "The Hindu" to my new address. For any clarification by mobile no. is [protected]
Previous Address
M.Rama Rao,
Plot No. 259, Behind BVK School
Visalakshinagar,
Vishakaptnam -500043

Current Address
M.Rama Rao,
Plot No. 9-401, Sriramnagar
Visalakshinagar
Vishakaptnam - 500043

Thanks and Regards,
M, Rama Rao

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