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The Habitat Company
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The Habitat Company
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1.0 8 Reviews
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The Habitat Company complaints 8

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3:17 pm EDT
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The Habitat Company Property manager

The property manager in my building is never available. She constantly missing days at a time. I can’t even get the information or outcomes I need if there’s nobody available. then when she does show up, she always says the office is close. I’ve been having a lot of issues about her giving my rent receipts back, my air conditioner and a lot more of stuff I need fixing in my unit. She keeps telling me she’s going to get back to me and never do. This is so unprofessional.

Desired outcome: I would like her to do her job better.

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T
9:48 am EDT

The Habitat Company I move from 4250 W north ave in February 2022 and not received my deposit

My name is Terry Jordan and I move out in February 2022 and still have not received my security deposit I have been calling and keep getting the run around please call me @[protected]

Desired outcome: I will like to have my deposit please.. it’s unlawful to hold it

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2:29 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have brought a car and trader in my old car and wasn't able to get the residential sticker out the window, it was peeling in parts. I go to the office to get another sticker to put in my new car and they tell me I would have to pay for sticker because I should've brought the old sticker in, I explained to them that it was peeling and was told I should've...

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Is The Habitat Company legit?

Our verdict: Complaints Board's thorough examination reveals The Habitat Company as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, The Habitat Company stands out for its commitment to quality and security. Clients considering The Habitat Company should delve into its customer service record to gauge compatibility with their expectations.

The Habitat Company earns 91% level of Trustworthiness

Perfect Trust Endorsement: The Habitat Company achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for The Habitat Company. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The Habitat Company has claimed the domain name for habitat.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Habitat.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Habitat.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • While The Habitat Company has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 8 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • The website belonging to The Habitat Company has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
M
4:03 pm EDT

The Habitat Company Bluray dvds lost

To the representatives of Habitat Company,
My Name is Melvyn Thomas and I'm living in 5225 N. Kenmore Ave, Chicago, IL-60640 Senior building in Apt:25 A. I have a complaint to file. I have lost 10 blu-ray dvd's of X-Men movies and I can't find it since 3 weeks. I believe somebody should have stolen it, because I heard another persons are also losing items from their apartments too. Please resolve this matter at your earliest that we can have security and safety in our apartments. I have given the model photos of the lost Blu-ray dvds below in the Add Photos/ Videos section. My phone number to contact is [protected] and my e-mail is [protected]@gmail.com
4/28/2021

Desired outcome: Resolve this issue as early as possible

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M
8:28 pm EDT

The Habitat Company Lost my 10 bluray dvd discs of X-MEN MOVIE collection

To the Management Team of Habitat Company,
I am Living in 5225 N. Kenmore, Apt # 25 A, Chicago, IL-60640. I lost my 10 blu-ray dvd's of X-MEN movie collection. I am searching it in my entire room since 2 weeks, but I am unable to locate it so far. I think somebody must have entered our room and might have stolen it. The list of the item I cannot locate so far are the following.
1.X-MEN
2.X-2:X-MEN UNITED
3. X-MEN LAST STAND
4.X-MEN ORIGIN WOLVERINE
5.X-MEN FIRST CLASS
6.THE WOLVERINE
these 6 movie discs were in a case with the name X-men and the Wolverine. Rest of the 4 movies lost are:
7.X-men days of future past
8. X-men apocalypse
9.Logan
10.X-Men Dark Phoenix
Please be kind enough to inquire about this matter and we need future safety for our life and items.
Thanking you,
Marykutty Thomas & Melvyn V. Thomas
Please forward a copy of this letter to the building manager where we are living.
4/21/2021

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6:39 pm EST

The Habitat Company Home ownership

Can you be thrown off the program due to one of their errors? I was one month from doing my closing when they realized something was overlooked and disqualified me? I know other family to had the same thing but they have their homes and I don't understand why I was disqualified for having any eviction others have had the same. Me and my family put in hundreds of hours to be told at the last minute that we no longer qualify. And just pushed aside as if we were nothing.

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12:00 am EST

The Habitat Company Noise Disturbance not enforcing rules

I reside in the McKinley Park Lofts located at 2323 W Pershing Rd. The building was developed and is managed by The Habitat Company (350 West Hubbard Street Chicago , IL [protected]) and they are also the board becuase we are not at 75% sold yet .

I have an issue that I thought someone might be able to give me assistance on. Since January I have had to call the Chicago Police for noise disturbance on the unit above me over 30 times. I have all records indicating that the police we dispatched and management at the McKinley Park Lofts was notified, to date nothing has been done to resolve this issue. In August a "Resident Handbook" was distributed to all residents. A fine system was stated in this book. When talking to Habitat's lawyer, she stated:

"The proposed resident handbook was distributed at the request of several residents at McKinley Park in an effort to provide clarification on the operation of the building. In accordance with the By-Laws for McKinley Park , these rules can only be enforced by a unit-owner controlled board after formal adoption by the residents. As such, we have not issued a fine to the unit owners of 520, nor would the current board have the authority to do so.

A developer-controlled board may in some circumstances levy a reasonable fine for a unit owner's violation of the terms of the declaration, but even then, only after notice and a hearing. It is a very unusual circumstance that a developer board would hold a hearing. Nonetheless, that would have to be the next step in the process.

As I suggested, The Habitat Company, as managing agent for the property and not as a representative of the board, would be happy to assist in an informal mediation process in an effort to resolve this dispute. We have explored the option of a professional mediator, but it is a costly process and is not binding on either party. Further, it is not an avenue that is typically used in owner disputes.

Both the management company and the developer-board will be happy to continue to work with you and the owners of 520 to resolve this issue to the fullest extent possible under the terms of the declaration and by-laws governing McKinley Park."

They have done nothing to resolve this issue and my wife and I have lost sleep and even missed work because of the noise. I hope someone can assist me in this matter.

Since October 8th the lawyer was to set up a mediation and a sound test and has yet to do so and her excuse is that she can not get a hold of the residents making the noise.

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K
12:00 am EST

The Habitat Company Illegal policies!

On the afternoon of 10-18-6 I received a call from Kim Walker, an employee of the Habitat Company that works in the Lafayette Towers apartments where I currently reside. She stated that since I failed to inform her 30 days prior of my lease ending that I would be charged for an additional months rent.

My lease ends on the 31st of October 2006.

I have been there for exactly 12 months.

I told her that I was never informed of or read it in the lease agreement. Her response was, "It's in the lease, and it's a Michigan law." I then asked where it was located in the lease and what law was she talking about. Her response was, "I don't know, I don't know."

My next step that evening was to read and re-read the lease. I found that it did not state anything in reference to a 30-day notice. More specifically, the Surrender of Premises, the Landlord's Recovery of Premises, and the Surrender of Possession & Liability Holdover Tenant clauses say nothing to the effect of a 30-day notice.

The next day, 10-19-6, I spent searching the Michigan.gov web site and about dozen other sites to determine the validity of her claim that this was in fact a Michigan law. I found the Truth In Renting Act, the Michigan Consumer Protection Act, the Truth in Lending Act, the Landlord And Tenant Relationships Act, and the practical guide to Tenants and Landlords prepared by the Michigan Legislature. In all of these I still did not find anything pertaining to a 30-day notice from the lessee to the landlord. In fact, I found that they must give you a 30-day notice if they want you to vacate the premises. And that if any written notification is warranted it will be clearly spelled out in the lease.

I then called the Michigan State Law Library as well as the University of Michigan Law Library. At both center, the attendant looked at their books and also found nothing pertaining to the tenant giving a thirty-day notice other than when spelled out in the lease.

I then spoke to a lawyer, which is not representing me as of yet on 10-20-6 for further clarification. She read the lease and the information (Acts) that I received from Michigan.gov website, when she returned it to me, she said that I was correct in not having to pay an extra months rent. Simply because it is not spelled out in the lease. She then said to take copies of the Acts to the landlord and explain that what they are asking for, the extra months rent, was not valid, according to Regulation M under the Consumer Leasing Act section 213.3 general disclosure requirements and section 213.4 contents of disclosures.

I then went to the office at Lafayette Towers to explain the situation to Kim. She was very confrontational and wouldn’t listen to my side of the story at all. I then told her that the 30-day policy was not in the lease. She said, "Well even if it isn't, it's our policy and you will pay it." With that statement I left the office.

On the afternoon of 10-23-6 I called the corporate office at [protected] to speak with Dan Woodworth. I left several messages on his voice mail of the situation and the urgency to resolve the situation. The calls were never returned. I then called the regional office at [protected] and spoke with Ted Vernor. Before I could finish explaining the situation, he told me that it was in the lease agreement and I would have to pay. I then said to him, "I have the lease in front of me and if you could point out were it states that I have to give a 30 day notice." He then told me that, "it not my job to do that and if we go to court you will lose." He then ended the call.

When I sought legal council for the second and third time, (different lawyers each time), I was told by both that if the written lease advises that it terminates specifically on a date and there are no additional notice provisions in the lease, no notice whatsoever is required. You are expected to vacate the premises on that date.

In my professional opinion, I believe further investigation is warranted. If they are doing this to me, who's to say that they are not doing this to every tenant that has lived in the building. I think that people are just giving in to them because they do not have the time and or the resources to find the truth and it is just easier to pay them off. Just because it is “their policy” doesn’t make it legal. I am a former Marine of four years and I will not this stand. I am trying to take care of my sick father and this is uncalled for, plain wrong, and a waste of precious time that could be used to help my father.

Thank you for your time
Kevin
Detroit MI 48207

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Mothers love
, US
Aug 08, 2016 8:01 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have been visiting my daughter, she just put her things in her place on Saturday only to find out it looks awful, doors will not close, food in the ceiling & they painted over trash or food on the walls, there is a hole in the wall where the washer & dryer goes but to make it no one told her about the trains that run 24/7 and her apartment is very close. The breeze way is filthy and so is the stairs. The Park at Callinton in Birmingham Alabama looks beautiful in the book & model but that's not what they give you.

P
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Peter Vellenga
,
Oct 18, 2008 2:23 pm EDT

Turns out that main advisor of the Barak Obama campaign Valerie B. Jarrett was also executive vice President of the Habitat Company. You may want to ask her about how you and perhaps others were treated.

Overview of The Habitat Company complaint handling

The Habitat Company reviews first appeared on Complaints Board on Dec 19, 2006. The latest review Property manager was posted on Jun 14, 2023. The Habitat Company has an average consumer rating of 1 stars from 8 reviews. The Habitat Company has resolved 0 complaints.
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  1. The Habitat Company contacts

  2. The Habitat Company phone numbers
    +1 (312) 527-5400
    +1 (312) 527-5400
    Click up if you have successfully reached The Habitat Company by calling +1 (312) 527-5400 phone number 0 0 users reported that they have successfully reached The Habitat Company by calling +1 (312) 527-5400 phone number Click up if you have UNsuccessfully reached The Habitat Company by calling +1 (312) 527-5400 phone number 0 0 users reported that they have UNsuccessfully reached The Habitat Company by calling +1 (312) 527-5400 phone number
  3. The Habitat Company emails
  4. The Habitat Company headquarters
    350 West Husband St., Suite 500, Chicago, Illinois, 60654, United States
  5. The Habitat Company social media
The Habitat Company Category
The Habitat Company is related to the Residential Rentals category.

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