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The Grocery Game / Unauthorized billing

1 United States Review updated:
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I completed the $1 trial a year ago and found they only had one store in my area and I did not shop their regularly. So I canceled. A month ago I signed back up and got charge $10 for a 8 week subscription. When I went to add a store (another $5) I was billed for $15 (3 stores) which added another 8 weeks to my subscription. I have contacted customer service many times and they keep telling me that they can not refund for a partial subscription. I don't want my partial subscription refunded just the duplicate charge or the second 8 week subscription. I am frustrated because they do not keep their information updated and it is often out dated. This is a good way to make money but can't help but feel people should be wary of this scam.

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  • Ar
      28th of Jun, 2010
    0 Votes

    The same thing happened to me. If you make any errors when signing up for the service, they will not refund any money!

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