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The Green Dot Prepaid Card / blocked my funds

Eastpointe, MI, United States Review updated:

i saw the advertisement "get your refund up to 2 days faster if you direct deposit with the green dot card " what a joke, i got a text alert saying my refund had arrived, hooray for me and my family, WRONG, the account had a block put on it due to them being unable to verify the cardholder, so we did what they asked, faxed them everything and then some, well we are now losing our home, cant pay the bills, i dont know why these bill companies dont understand, i have money but i cant use it bcuz green dot has a block on my account, you will get your money soon, still waiting...i do not wish this on anyone, do not use green dot is the best advise, i wish someone would of given me ...god bless

Ms
Feb 25, 2014
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Comments

  • Fe
      25th of Feb, 2014

    Did you call the company?

    0 Votes
  • Ms
      25th of Feb, 2014

    yes i have called them so many times, the first 3 days i called every hour on the hour, i am at a loss for words as to what to do, i have 6 confirmation numbers from customer service stating a manager will call me, never called . i have over 5 grand on there card and cant use it, im going crazy

    0 Votes
  • Fe
      25th of Feb, 2014

    Have you try to go to the place were you deposit it at? Try to get some information there.

    0 Votes
  • Ta
      12th of Mar, 2016

    I'm going through the same thing. I refuse to ignore the impact this company's bad business practices is having on the homeless crisis... Pay Pal and Ebay just settled a claim out of court for this. If anyone is ready to take this court, I have been digging and found numerous legal issues with this company. They can be sued! They can also be fined and should be criminally prosecuted...

    0 Votes

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