The Golba Group & Landmark Maintenance / RIPOFF
The Golba Group and Landmark Maintenance, Do Not Use! I recently rented a home from The Golba Group, and they literally stole my security deposit. The house was left clean and actually several improvements were made, by me. After I moved out, they notified me that I owed $310.00 for a couple shrubs to be trimmed, $280.00 for them to wipe down 1 wall that they claim had some dirt on it, and they charged me $146.00 to replace a door that was broken when I moved in. (There were some light bulbs that legitimatly needed replacing, toilet flapper that was broken and a small amount of trash to be hauled away) the prices quoted for these items are not in dispute and are fine but for the landscape, and wall wiping, These prices are Absurdly high! I was told by The Golba Group that these are the quotes that they received from Landmark Maintenance, the only company they use. Then come to find out, Landmark Maintenance is owned by James Golba and the officers of both companies are the same. When a supervisor with Golba Group was confronted with this, he told us that yes the charges were padded, but we could never prove anything. He claimed that they are "tight with the courts" and would never win any claim. In addition when confronted about the door that was broken upon move in, they wanted to see my copy of the move in walk through report. They refused to do a joint move in walk through and they refused a joint move out walk through. They demanded that I fax my copy over to them, and when I demanded that they fax me their copy, they stated it was lost.
For all of you people out there looking for a prop. management company to handle your rental, WATCH OUT!! They stated that they are not responsible for any of these claims or issues that come up and if there is a problem, a supervisor with the Golba Group told me directly to "Sue the Property Owner"!
So potential tenants and property owners beware... For those of you out there that have had your security deposit "disappear" or have been overcharged for cleaning, painting, etc., now you know why. Golba Group is taking your deposit one way or another and by using Landmark as their only maintenance company, it sure makes it easy to go with the highest quote!
If you want to verify that both companies are owned by the Golbas, go the the Arizona Secretary of State web site and look under Businesses, Business Registration and then Trade Names. It will list the owners names and Officers.
Last note, With the exception of one person over at Golba, Jennifer, the rest of the staff have the absolute worst attitudes you could even imagine. Once you sign a lease, you are treated like dirt. If you are a tenant and having trouble getting a prop. mgr to answer your calls, just hit option #1 (option to speak to someone about them managing a rental property) and then they answer immed. But if you are a tenant and trying to reach your prop. mgr, they basically never answer.
Check out all the complaints online about The Golba Group. Most have to do with being overcharged for move out repairs.
Attached are photos of the front and back yard, you tell me if this small area should have been charged over $300