The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

The Esplanade / Awful experience

1 Honolulu, HI, United States
Contact information:

We have rented here for over two years and left a month ago. There has been something wrong with the unit and building virtually every month since renting here. Water has been turned off for emergency repairs at least weekly. Air Conditioning was not working much of the time. Spa was out for several months 'waiting for parts'. Rat infestation in the garden areas around the building including the courtyards. People doing construction during 'quiet hours' (probably because of the deteriorating condition of the building and units). In general, a lot of noise.

The place advertises as dog friendly but the association president and a few others are pushing rules to push out dog owners. One woman who recently bought a condo is having second thoughts now. She was fined $50 for having her dog 'off-lease' because she accidentally dropped the lease to her dog and it ran a few feet to her daughter. She has encountered a lot of rude people in the building like most of us that have been here a while.

Several residents 'spy' on other residents either trying to spot something to 'report' or to see what the other neighbors are doing. I would never rent here again and certainly would not buy a unit that is for sale.

Go

Post your comment