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The Elephant Group / Dish Network Sales / Erroneous sales information

1 3303 W. Commercial Blvd., Fort Lauderdale, FL, United States
Contact information:
Phone: 866-304-9183

After considerable investigation, I chose The Elephant Group's satellite sales division to provide my home with satellite service. I purchased two expensive receivers for the service I desired. I made the decision to use "Satellite Sales" and DISH Network only after they answered a number of questions. Two questions in particular were if they were adding The Logo Network and if I would get local networks in HDTV format. Both questions received what were essentially yes answers. This has been nearly two years ago and still neither is available. When DISH raised its prices this year, I called to change my service. It was at this time that I found out I was paying a leasing fee for the units I purchased - one of which was nearly 800 dollars. I find myself in a situation, 18 months later, where I cannot prove them wrong.

I strongly recommend consideration of a different provider for satellite purchase and service.

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