Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

The Dump


mattress claim

Complaint Rating:  100 % with 4 votes
100% 4
Contact information:
The Dump
Norfolk, Virginia
United States
My husband and I purchased a mattress and boxspring set from The Dump in 2005. The set came with a full 20 year warranty. In 2007 we began to experience problems with the mattress. We filed a claim in 2007 theu Haynes Furniture which handled all of the claims and after 6 months we were told that The Dump now handled all of their claims so we would need to re-file our claim. By then it was February 2008 at which time we re-filed the claim as instructed. We sent in pictures, forms, etc as asked to. Well it is now October 2009. We are still dealing with this claim. Every time we call there is another excuse as to why they are still processing the claim! Terrible customer service! A true waste of money!
Complaint comments Comments (0) Complaint country United States Complaint category Mattresses

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards Complaint Agree Neutral Disagree
Comment text
Attach photos (optional)

The Dump Logo The Dump
Customer Care Service
5324 Virginia Beach Blvd
Virginia Beach
United States - 23462-1828
+1 800 768 0348
View Full Information
Contact Us

Reply to