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The Dump / product damage and poor customer service

1 Lsnghorne, PA, United States Review updated:
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Dining room pedstal was delivered damaged in Mid March and the store has not repaired, replaced nor refunded my money. Mind you this was a $3, 500 purchase. It is now the end of May and customer sevice has only been an obstacle in any resolution. Their approach to customer service is "BUYER BEWARE". I strongly recommend you to do not purchase any items from their store as they don't stand behind the product.

Ro
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Comments

  • Di
      18th of Jun, 2009
    0 Votes

    The name says it all; it is a DUMP. Why hasn't the Attorney General's Office dealt with the DECEPTIVE SALES PRACTICES, Lying Commercials, defective products and ridiculous customer service telemarketing team. Ned Scherer is the owner of this DUMP and he's hiding out in Virginia. LOSER... I'm going to file suit against you and your pathetic Carolina Furniture Company.

  • Di
      18th of Jun, 2009
    0 Votes

    See you in CoURT

  • Tm
      9th of Aug, 2009
    0 Votes

    The Sales people at Oaks PA are completely deceptive. I have contacted the PA attorneys generals office. The customer service people are improperly trained robtrons. Ned Scherer lack ethics and should be disbarred from practicing law but most importantly he should be let go as CEO of this poorly run company Company. It is a matter of time. He is the next Ken Lay. SEE YA IN HELL NED.

  • Im
      27th of Jan, 2010
    -1 Votes

    THEY JUST OPENED THE DUMP HERE IN TEMPE. THEL MANAGER DAN FROM THE DALLAS STORE THINKS HE IS GOD DOESN'T CARE ABOUT ANYONE, DOESN'T LISTEN TO ANYONE! WE WERE BUYING 10, 000.00
    OR MORE FROM THE ONLY HONEST REP IN THE STORE ON SUNDAY, THE VERY FIRST DAY THEY OPENED. THEY REFERRED TO IT AS A "SOFT OPEN" . THE REP HAS ALWAYS BEEN A TOP PRODUCER AND VENDOR OF THE YEAR. WE SPECIFIED A LOT OF HER PRODUCTS THAT SHE REP. 10 YEARS AGO. ANYWAY OUR DESIGN FIRM FOUND OUT THAT SHE JUST MOVED BACK FROM MAUI AND STARTED WORKING FOR THE NEW TEMPE STORE, "THE DUMP" . SHE ASKED DAN 1 SIMPLE QUESTION AND HE STARTED CALLING HER NAMES AND YELLING AT HER IN FRONT US AND EVERYONE ELSE IN THE STORE. WE BACKED AWY FROM THE ORDER BOUGHT ONLY 2500.00 FROM HER SO SHE WOULD AT LEAST EARN A SMALL COMMISSION AND TOLD HER TO GET THE HELL OUT OF THEIR!
    WE DECIDED TO PICK UP THE ORDER NOT WANTING ANYTHING TO DO WITH THE STORE! NEEDLESS TO SAY AS SOON AS WE SAW IT IN THE STORE WE WANTED OUR MONEY BACK. NOT SURE HOW SO MUCH DAMAGE COULD BE DONE BY JUST MOVING THE PIECE FROM THE SHOWROOM TO THE BACK BUT THEY REFUSED WE WILL HAVE TO USE OUR SERVICE AGREEMENT TO GET OUR MONEY BACK THEY SURELY WANT NOTHING TO DO WITH US! STAY AWAY FROM THE DUMP! YOU GET WHAT YOU PAY FOR
    AS FOR THE GREAT REP THEY LOST SHE IS IN A MUCH BETTER SITUATION ! A PLACE WHERE SHE CAN FEEL GOOD ABOUT HIGH VOLUME A COMPANY THAT STANDS BEHIND HER PRODUCTION. ALL DESIGNER IN THE A AND D FIRMS HAVE BEEN GIVEN HER NEW PLACE OF EMPLOYMENT HERE IN AZ. WE ARE LUCKY TO HAVE HER BACK IN AZ!

  • Im
      27th of Jan, 2010
    0 Votes

    THE DUMP SUCKS IN AZ!

  • Im
      27th of Jan, 2010
    0 Votes

    ARIZONA HAS BEEN DUMPED ON !!! STAY AWAY YOU WILL BE MOBBED BY DISHONEST SALES REPS AND MANAGERS!!!

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